" I visit Aster every time for everything in Kerala. So obviously, this specific Aster clinic was my first and only choice.
I went their for my insulin refill. I told the doctor (a young general practitioner, not naming her) that these are my insulins and i need a refill. I understand the doctor wants to do ta est before prescribing medicine in fasting sugar. I told the doctor to give me a 10 days medicine for now since I will be traveling for a week, rest I will come early morning and do test and when I return, then you can prescribe my monthly dose after the test . She not only without my consent put a fasting blood test in 1 weeks time (the time I am on my travels) but also insisted that I change my insulin to tablets . I kept saying this medicine was prescribed by a specialist (not 1, but after 3 consultants) after many trail and runs; and I want to stick to this because my sugar level is absolutely normal when I check with my strip and only happens with insulin. She still kept pushing for tablets for a high sugar patient. That was my last visit there. Doctors words are 1 thing, their ignorance, their greediness for making more appointments and more busines, morale and understanding of a patients history is another "
11 March 2019
Anynomous
" Special thanks to Dr. Abdul Suhale Shaik, he so kind and professional .
The nurse of Labortory needs more training on how to deal with the customer . "
25 February 2019
Anynomous
" Doctors are superb!! but operating team is very poor in terms of communication and serving patient in a timely manner.
management must take action. "
22 February 2019
Anynomous
" Superb service especially Dr.Jimmy is too good with his diagnosis..can be bit crowded. Better to take appointments "
19 February 2019
Anynomous
" I'm really surprised, they have a very fast process, I went walk-in and found no problem at all and until I got my medicines. This is highly recommended for quick or routine check ups. Well done Aster - highly impressed. "
23 October 2018
Anynomous
" I had good experience with the staff and doctors. Those who complain about the staff not answering the phone they should consider the fact that those staff are registering the patients. I myself was at the counter and the lady was so busy to register the patients into system that she was unable to take calls. So their priority are the patients who are standing there. Thanks Aster "
29 August 2018
Anynomous
" An excellent clinic with experienced and specialized Doctors and Customer service, nurses and support staffs who were friendly and accommodative and making sure we were taken care well !!!! Gr8 experience ...... "
27 February 2018
Anynomous
" One of the best clinic.. The staffs are so gentle and very care giving about patients. The support given throughout is outstanding. "
27 February 2018
Anynomous
" doctor are pretty good, operating teams are worst never answer phone as easily, better to avoid, if they are not answering phone calls, conveying that not to come hospital unless test reports rceived as SMS. "
14 February 2018
Anynomous
" We are using Aster from last 3 years and very happy with the services , doctors and support staff.Recently we used Dental services and Dr.Vimal Kumar is fantastic in providing proper guidance and consultation . "
03 January 2018
Anynomous
" The doctors are good but the support staff is extremely poor. They never pick up the call, even if you call thousand time. So you can never discuss report or ask anything over the phone. Only way is to visit the clinic every time. Hope they will improve the services and behave more like a private clinic rather then like a charitable trust. Also I see similar reviews by many users here but there is no improvement in this regard. "
30 November 2017
Anynomous
" Accommodating staffs and doctors... Can do the bookings also at your convenience... one of the best Polyclinics in Dubai... "
25 November 2017
Anynomous
" They are very good in terms of attending the patient, however, they never pick the phone whenever, you need to know the test result or availability of doctor. "
30 October 2017
Anynomous
" Worst experience . My cough became severe one after having medicine .thank you so much . "
28 October 2017
Anynomous
" They treated to pateint very good whenever i visit to the clinic they make me fit in onetime visit.... specially dentist dr vimal kumar appeciate for his work. "
21 October 2017
Anynomous
" Excellent service..i have consulted Dr Jimmy & Dr Vimal. Both are awesome & i feel like i been in the right place.thanks aster "
24 September 2017
Anynomous
" Have been there for my niece for pediatric consultation a few days ago.
Excellent atmosphere and friendly staffs will make your visit smooth and easy. Will recommend all my friends and colleagues here. "
03 July 2017
Anynomous
" Good clinic for day to day requirements. Good GP, ENT. Dental department is very good...
Associated medical shop takes more time than Doctors consultation. I reached to this conclusion after visiting 3 times. "
14 March 2017
Anynomous
" no one answer. need to solve this issue .. why you keep a phone number anyways if you are not willing to answer the phone at all times "
28 December 2016
Anynomous
" Very very very busy, that's good but not really:they test your patience. GP waiting time at least one hour "
22 December 2016
Anynomous
" All Staff not friendly its like they dont like you or there job , doc are ok , i hope will not visit there again and no use to have an appoitment useless "
29 November 2016
Anynomous
" Well this clinic is most famous in international city and the specialists are also the best. Been there twice or thrice and always had a healthy feeling "
Anynomous
" I visit Aster every time for everything in Kerala. So obviously, this specific Aster clinic was my first and only choice.
11 March 2019I went their for my insulin refill. I told the doctor (a young general practitioner, not naming her) that these are my insulins and i need a refill. I understand the doctor wants to do ta est before prescribing medicine in fasting sugar. I told the doctor to give me a 10 days medicine for now since I will be traveling for a week, rest I will come early morning and do test and when I return, then you can prescribe my monthly dose after the test . She not only without my consent put a fasting blood test in 1 weeks time (the time I am on my travels) but also insisted that I change my insulin to tablets . I kept saying this medicine was prescribed by a specialist (not 1, but after 3 consultants) after many trail and runs; and I want to stick to this because my sugar level is absolutely normal when I check with my strip and only happens with insulin. She still kept pushing for tablets for a high sugar patient. That was my last visit there. Doctors words are 1 thing, their ignorance, their greediness for making more appointments and more busines, morale and understanding of a patients history is another "
Anynomous
" Special thanks to Dr. Abdul Suhale Shaik, he so kind and professional .
25 February 2019The nurse of Labortory needs more training on how to deal with the customer . "
Anynomous
" Doctors are superb!! but operating team is very poor in terms of communication and serving patient in a timely manner.
22 February 2019management must take action. "
Anynomous
" Superb service especially Dr.Jimmy is too good with his diagnosis..can be bit crowded. Better to take appointments "
19 February 2019Anynomous
" I'm really surprised, they have a very fast process, I went walk-in and found no problem at all and until I got my medicines. This is highly recommended for quick or routine check ups. Well done Aster - highly impressed. "
23 October 2018Anynomous
" I had good experience with the staff and doctors. Those who complain about the staff not answering the phone they should consider the fact that those staff are registering the patients. I myself was at the counter and the lady was so busy to register the patients into system that she was unable to take calls. So their priority are the patients who are standing there. Thanks Aster "
29 August 2018Anynomous
" An excellent clinic with experienced and specialized Doctors and Customer service, nurses and support staffs who were friendly and accommodative and making sure we were taken care well !!!! Gr8 experience ...... "
27 February 2018Anynomous
" One of the best clinic.. The staffs are so gentle and very care giving about patients. The support given throughout is outstanding. "
27 February 2018Anynomous
" doctor are pretty good, operating teams are worst never answer phone as easily, better to avoid, if they are not answering phone calls, conveying that not to come hospital unless test reports rceived as SMS. "
14 February 2018Anynomous
" We are using Aster from last 3 years and very happy with the services , doctors and support staff.Recently we used Dental services and Dr.Vimal Kumar is fantastic in providing proper guidance and consultation . "
03 January 2018Anynomous
" The doctors are good but the support staff is extremely poor. They never pick up the call, even if you call thousand time. So you can never discuss report or ask anything over the phone. Only way is to visit the clinic every time. Hope they will improve the services and behave more like a private clinic rather then like a charitable trust. Also I see similar reviews by many users here but there is no improvement in this regard. "
30 November 2017Anynomous
" Accommodating staffs and doctors... Can do the bookings also at your convenience... one of the best Polyclinics in Dubai... "
25 November 2017Anynomous
" They are very good in terms of attending the patient, however, they never pick the phone whenever, you need to know the test result or availability of doctor. "
30 October 2017Anynomous
" Worst experience . My cough became severe one after having medicine .thank you so much . "
28 October 2017Anynomous
" They treated to pateint very good whenever i visit to the clinic they make me fit in onetime visit.... specially dentist dr vimal kumar appeciate for his work. "
21 October 2017Anynomous
" Excellent service..i have consulted Dr Jimmy & Dr Vimal. Both are awesome & i feel like i been in the right place.thanks aster "
24 September 2017Anynomous
" Have been there for my niece for pediatric consultation a few days ago.
03 July 2017Excellent atmosphere and friendly staffs will make your visit smooth and easy. Will recommend all my friends and colleagues here. "
Anynomous
" Good clinic for day to day requirements. Good GP, ENT. Dental department is very good...
14 March 2017Associated medical shop takes more time than Doctors consultation. I reached to this conclusion after visiting 3 times. "
Anynomous
" no one answer. need to solve this issue .. why you keep a phone number anyways if you are not willing to answer the phone at all times "
28 December 2016Anynomous
" Very very very busy, that's good but not really:they test your patience. GP waiting time at least one hour "
22 December 2016Anynomous
" All Staff not friendly its like they dont like you or there job , doc are ok , i hope will not visit there again and no use to have an appoitment useless "
29 November 2016Anynomous
" Well this clinic is most famous in international city and the specialists are also the best. Been there twice or thrice and always had a healthy feeling "
14 October 2016