" We stayed in Jumeira Rotana hotel for 5 nights. The location of this hotel is good, because it is near to the Jumeira beach "La Mer". They have transfer to the beach at 09-30. And by taxi it will cost you about 12 AED.
When we came they asked for a credit card to take a deposit which is 600AED.
We eat once the dinner average was about 60 USD and once ordered a soup for our son it is about 15 USD. This was all we spent and never used anything from the bar.
During check out, like usually everything was in a hurry because the bus to the airport was waiting for us. On reception they said that by some reasons they can not use the deposit what they took before(they said it will return now to the card back) and they took another 658 AED. To my regret, I did not have time to argue because the bus was waiting, so I had nothing to do as to give him my card again. So the hotel took about 1258AED for some service we never got or ordered. I can not find other word then robbery.
Even with all pluses of the hotel Jumeira Rotana - I can not advise this hotel or network Rotana to any other people as they can steal your money.
On my personal opinion - with the politics of development like this - after some time they will loose many customers.
Room 408 from 21 till 26 of April. "
30 April 2023
Anynomous
" Decent rooms. Never got mine cleaned, but had 4 knocks on my door at random hours to “check the minibar” and other absurdities in the 48 hours that I stayed.
It’s substandard for a Rotana. "
01 April 2023
Anynomous
" Nice place to stay but a little blemish on their bathrooms. I left my iPad mini2 upon checkout as it was still wall-charging. Even though its just a cheap gadget, they did not return it back to me despite earnest request to find it and ask around cleaning crew. They just totally ignored me. As my things are not safe, I dont think I would ever come back. "
05 March 2023
Anynomous
" Sound proof is really bad, the guys next to my room was talking loudly all night! Not solve the problem after complain! "
08 February 2023
Anynomous
" A very clean hotel with modern interior. Very friendly and helpful staff. Very good breakfast buffet. Our room offered a stunning view of Dubai's skyline. For us it was perfectly located between Dubai Creek, Downtown and Jumeirah Beach with the metro station close by. "
30 January 2023
Anynomous
" Very good facility nice room good value and very bad service "
21 December 2023
Anynomous
" Fool me once, shame on you; fool me twice, shame on me. Should have learned from the first bad experience here, after waiting 2 hours to check in a year ago I thought I would give them the benefit of the doubt. This time I was woken up at 1am by the disco in the bar just underneath our room, front desk said it would close soon. Breakfast was underwhelming, and understaffed. I have enjoyed Rotana but will look elsewhere wherever I go next. "
02 December 2023
Anynomous
" Great tourist destination, extra expensive "
26 October 2023
Anynomous
" Great food and lovely staff "
03 October 2023
Anynomous
" Great little hotel in the heart of Dubai. It has a great little roof top swimming pool. "
01 September 2023
Anynomous
" Cozy hotel with a great bar and good old fashioned pub food "
04 July 2023
Anynomous
" Cloee convenient withba great variety of facilities and food venues. Have been a customer of Bostin Bar for many years now :) "
26 May 2023
Anynomous
" Service good but breakfast pricey. "
20 January 2023
Anynomous
" This hotel is amazing definitely one of the best hotel that one can go to amazing service from the desk to the house cleaning the breakfast is amazing rooms are quite big as well as the beds really good choice I will definitely come back to this hotel "
Anynomous
" We stayed in Jumeira Rotana hotel for 5 nights. The location of this hotel is good, because it is near to the Jumeira beach "La Mer". They have transfer to the beach at 09-30. And by taxi it will cost you about 12 AED.
30 April 2023When we came they asked for a credit card to take a deposit which is 600AED.
We eat once the dinner average was about 60 USD and once ordered a soup for our son it is about 15 USD. This was all we spent and never used anything from the bar.
During check out, like usually everything was in a hurry because the bus to the airport was waiting for us. On reception they said that by some reasons they can not use the deposit what they took before(they said it will return now to the card back) and they took another 658 AED. To my regret, I did not have time to argue because the bus was waiting, so I had nothing to do as to give him my card again. So the hotel took about 1258AED for some service we never got or ordered. I can not find other word then robbery.
Even with all pluses of the hotel Jumeira Rotana - I can not advise this hotel or network Rotana to any other people as they can steal your money.
On my personal opinion - with the politics of development like this - after some time they will loose many customers.
Room 408 from 21 till 26 of April. "
Anynomous
" Decent rooms. Never got mine cleaned, but had 4 knocks on my door at random hours to “check the minibar” and other absurdities in the 48 hours that I stayed.
01 April 2023It’s substandard for a Rotana. "
Anynomous
" Nice place to stay but a little blemish on their bathrooms. I left my iPad mini2 upon checkout as it was still wall-charging. Even though its just a cheap gadget, they did not return it back to me despite earnest request to find it and ask around cleaning crew. They just totally ignored me. As my things are not safe, I dont think I would ever come back. "
05 March 2023Anynomous
" Sound proof is really bad, the guys next to my room was talking loudly all night! Not solve the problem after complain! "
08 February 2023Anynomous
" A very clean hotel with modern interior. Very friendly and helpful staff. Very good breakfast buffet. Our room offered a stunning view of Dubai's skyline. For us it was perfectly located between Dubai Creek, Downtown and Jumeirah Beach with the metro station close by. "
30 January 2023Anynomous
" Very good facility nice room good value and very bad service "
21 December 2023Anynomous
" Fool me once, shame on you; fool me twice, shame on me. Should have learned from the first bad experience here, after waiting 2 hours to check in a year ago I thought I would give them the benefit of the doubt. This time I was woken up at 1am by the disco in the bar just underneath our room, front desk said it would close soon. Breakfast was underwhelming, and understaffed. I have enjoyed Rotana but will look elsewhere wherever I go next. "
02 December 2023Anynomous
" Great tourist destination, extra expensive "
26 October 2023Anynomous
" Great food and lovely staff "
03 October 2023Anynomous
" Great little hotel in the heart of Dubai. It has a great little roof top swimming pool. "
01 September 2023Anynomous
" Cozy hotel with a great bar and good old fashioned pub food "
04 July 2023Anynomous
" Cloee convenient withba great variety of facilities and food venues. Have been a customer of Bostin Bar for many years now :) "
26 May 2023Anynomous
" Service good but breakfast pricey. "
20 January 2023Anynomous
" This hotel is amazing definitely one of the best hotel that one can go to amazing service from the desk to the house cleaning the breakfast is amazing rooms are quite big as well as the beds really good choice I will definitely come back to this hotel "
12 January 2023