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Item Reviews - 25

Anynomous

" My experience with Wolfi's has been great. They have a highly qualified professional team, high quality bikes and strong service center. Buying my TT bike from Wolfi's has been a pleasant interesting experience and not only a regular shopping experience. I highly recommend them if you wanna take your cycling to the next level "

26 October 2021

Anynomous

" Great service at Wolfis this week! Brendan and the team supplied and fitted two inner tubes for this fat bike!

A great price and the bike came back clean along with the brakes and gears feeling much tighter on my ride this morning. Exceptional service - thank you! "

22 October 2021

Anynomous

" League of their own when it comes to nailing customer service. Perhaps I got lucky with Paul who was super helpful and made me feel completely at home asking novice questions. Never seemed rushed even though the place was busy, and even took the time to show me how to do some basic things which was really helpful. Top place, top man, highly recommend. "

17 October 2021

Anynomous

" Had my road bike and my wife’s cruiser serviced this past week at Wolfi’s and it was a terrific experience. From the moment I called, I felt like a valued customer. Despite it being the end of the week, the person I spoke to on the phone made it a priority to squeeze me in so we could use our bikes over the weekend. When I arrived with the bikes, Mario (Super Mario) took charge and made the handover of our bikes a painless experience. Skip to the next day, Mario kept me up to date on the progress of our bikes with regular WhatsApp messages, checking to make sure that any work done on the bikes was done with our approval. When the bikes were ready for pick-up, it was as though we were picking up two brand new bikes - both were in pristine condition and ready to go. Thanks to Mario and the Wolfi’s team - you have two loyal customers in my wife and me! "

09 October 2021

Anynomous

" My wife surprised me with a bike for my birthday. The bike is fantastic, i was properly measured and fitted for a bike that would fit me. The service and professionalism was excellent and once i had been “ tricked” into choosing a bike the store bent over backwards to help my wife order the bike and have it delivered as a surprise for my birthday. Craig and Daniel were really helpful, and upon delivery talked me though everything from servicing to up keep. The store couldnt have been more helpful and come
Highly recommended. Again, special thanks to Craig, Daniel and the chap who measured me yesterday! One very happy birthday boy. "

16 September 2021

Anynomous

" Clinton, Wolfi & the team always deliver exceptional service & product knowledge. The shop is well stocked with a wide range of quality cycling products and accessories. If you are looking to buy a new bike, get a bike fit, get a bike service or just need some quality kit this is the best place in Dubai to go "

25 April 2018

Anynomous

" Very professional, very helpful. A good friendly Bike shop. Pleasure dealing with you guys ! "

25 April 2018

Anynomous

" Very good place. Outstanding sales and technical advise. I got the perfect bike all set!! "

12 April 2018

Anynomous

" I have so appreciated the superb level of service received from King and all the team at Wolfis for over a year now. I did an enormous amount of research to identify the best bike to suit my needs and made a decision to support local. The level of service from other bike stores oscillated from non at all, not even acknowledging I was in the store to possibly the most condescending comment " you should buy the most expensive your husband can afford " , needless to say walking into Wolfis was a breath of fresh air. My cycling needs were immediately identified and despite me wanting the fastest and fanciest a more reasonable level bike was recommended to me by King. My bike is beyond perfect. I was not sold all the extras at the time but it was suggested I first go riding and as my needs change I could consider upgrades. I come from a background of sales and I never once felt Like I was being "flogged" anything. Since then I have continue to return to Wolfis to upgrade as and when I have needed. The cycling bug has truly bitten... Wolfi, Gaby and many of the team know me by name when I enter and the nicest possible gesture was when King and Gaby sent a get well soon gift home for me after having a nasty tumble this past week. There are always the little bits they do at no extra charge, like resetting and cleaning up my bike after my crash, always with a friendly smile. The after sales service beats online shopping any day of the week and I look forward to a long relationship with Wolfis until its time to bring out the walker. "

13 March 2018

Anynomous

" Best service ever took my bike there to change some broken part I agree with all positive review on this shop they very helpful polite and fast please keep it up thank you Clinton for your advices "

25 February 2018

Anynomous

" Above and Beyond! Wolfi, Clinton and team really went above all expectations to make sure I got the best bike for me! Great Service, Knowlendge and Fitting Expertise! I have never been so comfortable on a TT Bike! Thank you Team! "

04 December 2017

Anynomous

" Bought my Santa Cruz Bronson CC from Wolfi's and could not be happier! Great services, dedicated staff (Every time i visit i get asked if i need help 3 to 6 times) and a very informative team. Recommended "

23 November 2017

Anynomous

" Wolfi has been a fantastic contributor to the cycling community over many years. I can remember being one of his first customers when the shop had been open just a couple of weeks. Since then his team have serviced and prepped my bikes for many triathlon races. Nowadays I do a lot more of my own bike work, but I still pop in occasionally to meet the guys and Wolfi himself. great example of a business built on community support. "

09 November 2017

Anynomous

" The perfect gift coupled with the perfect experience. I was met and supported by Clinton.. got myself a colnago concept.. perfect fitting and advice.. endless support as well. I would advice to always trust your advisor as more often they know what they are talking about.. thanks Clinton and till the TT time.. "

29 October 2017

Anynomous

" Amazing experience.
Just relocated from UK and removal company damaged my 4 month old Cervelo. Luckily the insurance company paid out and from the moment I entered Wolfi’s I was so impressed. These guys live bikes and know their bikes - regardless of level, budget etc they are with you throughout the process. They had some much time for endless questions, Wolfi was on hand countless times to say hello and ensure I was happy. My experience compared to a recent purchase in the UK is hands down Wolf’s should be your first visit. Big shout out to Kevin - superstar who has built me the bike of my dreams - the best bit was they even send me photos during the built without me even asking for this. I truly couldn’t say enough for these guys -the best and cheers Kevin I really appreciate the time and support "

27 October 2017

Anynomous

" I collected my new Cervelo P3 yesterday, the team at Wolfi's were very helpful and understanding of my specific needs. Special thanks to Clinton who spent alot of time explaining the different options and making sure I get what I needed. Thank you and keep up the good work. "

17 October 2017

Anynomous

" Wolfis Bike shop is the only place where you need to be when it comes to making the right decision and investment on a bike. They have a massive variety of options whether you are looking into road , Time Trial , or Trail. The team is honest , customer friendly.

I cannot thank the whole team enough on the outstanding efforts they have provided when i purchased my bike. If you have any question you will get the answer if you don't ask again, they will always make sure you that you walk out of the shop satisfied.

When it comes to bike service and customer retention, service is outstanding and phenomenal.

Wolfis bike shop will always be my number 1 recommendation for making the right decision on the bike you need to invest in.

Thank you guys for all your assistance as always. "

28 August 2017

Anynomous

" Fantastic shop with lots of great advice. I have been after a Cervelo for the last 3-4 years. I called the shop and spoke to Rafa who got me in for the custom fit. I was measured, assessed, and then checked to make sure the bike was the correct fit for me, and that I was going to get the most from the bike. After 300km I went back in with the bike with a query and they had a look and adjusted it straight away. I was given great advice again about my riding style. Looking forward to going back in 2 weeks for my first service. Thanks "

22 June 2017

Anynomous

" Hats off to this top notch bicycle shop! From the management to the technicians and sales representatives, a very friendly, professional crew of personnel. Very knowledgeable on all aspects of cycling and equipment associated. I would like to especially thank Monty who helped me pick out and fit me for my Cervelo P2. He was very patient with me and answered all my questions and concerns. It was blatantly obvious to me he was a subject matter expert on cycling and showed a genuine interest in my satisfaction as a customer. Additionally, I would also like to thank Samee for setting up my bike and explaining to me the ins and outs of the components on my bike. And lastly, many props to Wolfi himself, who took the time to chat with me (and every other customer in the shop) during this busy Saturday. True professionals who know a thing or two about customer service. I highly recommend this shop for ALL your cycling needs. Even though I live in Abu Dhabi, it is worth the hour long drive to Dubai to ensure I get my moneys worth from the folks at WBS. Thanks again! "

19 June 2017

Anynomous

" Great bike shop, I had a fantastic experience with them. I found the team to be honest, compassionate, helpful, and very very hard working. they were able to find the problem with my cycle that is not there own brand. They gave me a solution that worked for me. Even though I did not get the cycle from them the guys treated me as one of there own customers who just bought a high-end Colnago from them. "

06 June 2017

Anynomous

" I have been a customer at Wolfi's bike shop for over 9 years. All I can say is that it is a "one of a kind" experience. I am always delighted to work with an exceptionally professional and knowledgeable team that are always on top of their products and also of new market trends. You always feel welcomed in the shop by everyone. The customer service and technical expertise is truly unparalleled to any other experience I have had. What makes Wolfi and team ever more special is their time to market and availability of newly introduced and innovative products. Truly a special experience. "

02 April 2017

Anynomous

" Just outright amazing. From the products to the customer service. Fantastic. There is never a point where u are left not knowing everything about a product - very professional !!!! "

29 March 2017

Anynomous

" I've said this before but Wolfi's bike shop is the best retail experience I have ever had anywhere in the world. Wolfi and Clinton really went out of their way to make the whole "spending" experience a great one.
I went into buy my dream bike and walked out with just that. However, this is the first bike I have ever bought from them and yet over all the years of knowing Wolfi and his team, I have always been made to feel welcome and special in their shop so when I had the chance to buy my dream bike, there was only ever going to be one place to go and experience true retail professionalism.
Thanks Wolfi, Clint, Robert and team. "

29 March 2017

Anynomous

" Just to say- what a phenomenal service. The first thing that struck me was the friendliness and efficiency of all of your staff. I wasn’t sure what to expect when I came in for my bike assembly and a fitting, but came away with some excellent advice and a new riding position which I’m already feeling the benefits of. As well as clearly knowing his stuff, Clint has the ability to explain what he is doing to alter your position on your bike and why. He is very patient and methodical. The video feedback was excellent and the recommendations that was made has made an ordinary bike set up into a “WOW” set up. You know you are in excellent hands when such expertise knowledge is delivered in a very friendly and relaxed atmosphere.
Thank you to the whole team at Wolfi’s – I am now a customer for life ! "

07 September 2016

Anynomous

" I recently went into Wolfi's with the intention of doing a bit of comparison shopping. An hour later, I was the very happy owner of a new Scott bike! Heinrich was very welcoming as I walked in and attentively listened to my cycling history, preferences and what I wanted going forward.
I was very impressed by his knowledge of Wolfi's stock and enthusiasm for ensuring my needs were met in full, and would recommend anyone considering buying a bike to stop in and ask for the small guy with the BIG personality (otherwise known as Heinrich).
Thrilled to bits with my new ride and can't thank Heinrich or Wolfi's enough! Already looking forward to my next visit to the store.

Happy riding - Tish "

23 August 2016

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Working Hours :

  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 9:00 PM
  • Wednesday 9:00 AM – 7:00 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday Closed
  • Saturday 9:00 AM – 7:00 PM
  • Sunday 9:00 AM – 7:00 PM