" Great views. Upscale, modern condos, very clean, staff are around but not really seen unless you need them.....rooms are spotless when you get back. Would highly recommend it. "
04 November 2023
Anynomous
" Stunning villas, gorgeous location! "
26 April 2023
Anynomous
" This is a beautiful house with beautiful views of the ocean and the volcanic island. Darkwood beach is a 2 minute walk away. "
25 December 2023
Anynomous
" Tamarind Hills Cons:
• Prearranged pickup from airport was not there. Tried calling property manager but was unable to get in touch with her. Our taxi showed up 30 minutes after we called.
• No meet and greet into suite. Grounds staff let us in.(we were not the only guests who experienced this).
• Property manager wasn’t clear on how to properly work appliances. Appliances being European models made them difficult to operate.
• Unable to effectively utilize indoor/outdoor living concept (daytime was too hot and nighttime had too many mosquitos).
• Prearranged shade (which we requested 3 weeks prior to our arrival) was not made available for three days and then only one umbrella was provided. We were fighting for shade on the couch in one corner of the patio. The property manager and the development team blamed the unit owner for not wanting to pay for upgrades or repairs.
• There were no cloths provided to wash dishes so we went out and bought some. Upon our departure, management saw our dish cloths and commented that she was knew the suite didn’t have any cloths and that she was on her way to get some for the next arrivals.
• No information was provided for services /amenities offered at Tamarind Hills. We found out they have a massage therapist that comes on-site (we stopped her as she was walking by to an appointment). We brought this up with management and she said that there is supposed to be a brochure outlining this and that the previous tenants spilled something on it two weeks ago and it hasn’t been replaced. Management should have caught this in the initial walk through or while they were doing a turnover checklist – very disappointing.
• When we were leaving the unit and they were getting prepped for new arrivals – none of that preparation was done for us. We mentioned that we don’t remember seeing any of these welcoming touches when we arrived, but there was no comment from management.
• The property manager told us check out was at 11:00am. We told her our flight didn’t leave until 4:00pm but we’d be happy to let them in to start cleaning at 11:00. She told us that would be a problem. We asked her what else she suggested. We told her we could move our items out on the patio and would only be there until 1:00pm when our taxi was arriving. She didn’t offer a space to put our luggage or any alternatives until the next day when she said we could store our items in another suite. On the day of our departure the linens cleaner and property manager entered our suite but we did not see any of the other cleaning/turnover crew before we left. This made us wonder why she made such a big deal about us leaving the suite when she didn’t know when the next guests were arriving and the cleaners didn’t start cleaning until after we departed.
Maintenance/Unit Cons:
• Lack of shade and wind shelter. Talked with renters in next unit B4 – they couldn’t wait to leave due to lack of shade and lack of mosquito screens.
• Maintenance of unit neglected: Stove top fan not working, dishwasher soap dispenser didn’t work, blinds jammed and didn’t open.
• The lock on front patio door was broken. Management said they knew about it for two weeks and hoped we wouldn’t notice. The guests in unit B5 reported that their door locks weren’t working and they put wood in the door frame to keep them secure.
• Outside shower tap didn’t work. Management has known about it for a while and said they were waiting for a new one.
• Patio furniture smells like sweat and is extremely stained. The covers are removable but obviously never cleaned.
• Barbeque igniter not working.
• Lights burnt out.
• Mosquito fogging, although effective, was done shortly before sunset. We had to stay inside with our doors closed while this was occurring, often missing the sunset.
We rented unit B3. Tamarind is still in the development stages and we hope that things will improve. "
26 March 2023
Anynomous
" Incredible spot. Amazing views, quiet, beautiful, beaches and a fabulous development of villas. "
Anynomous
" A must see when you visit Antigua "
15 June 2023Anynomous
" Great views. Upscale, modern condos, very clean, staff are around but not really seen unless you need them.....rooms are spotless when you get back. Would highly recommend it. "
04 November 2023Anynomous
" Stunning villas, gorgeous location! "
26 April 2023Anynomous
" This is a beautiful house with beautiful views of the ocean and the volcanic island. Darkwood beach is a 2 minute walk away. "
25 December 2023Anynomous
" Tamarind Hills Cons:
26 March 2023• Prearranged pickup from airport was not there. Tried calling property manager but was unable to get in touch with her. Our taxi showed up 30 minutes after we called.
• No meet and greet into suite. Grounds staff let us in.(we were not the only guests who experienced this).
• Property manager wasn’t clear on how to properly work appliances. Appliances being European models made them difficult to operate.
• Unable to effectively utilize indoor/outdoor living concept (daytime was too hot and nighttime had too many mosquitos).
• Prearranged shade (which we requested 3 weeks prior to our arrival) was not made available for three days and then only one umbrella was provided. We were fighting for shade on the couch in one corner of the patio. The property manager and the development team blamed the unit owner for not wanting to pay for upgrades or repairs.
• There were no cloths provided to wash dishes so we went out and bought some. Upon our departure, management saw our dish cloths and commented that she was knew the suite didn’t have any cloths and that she was on her way to get some for the next arrivals.
• No information was provided for services /amenities offered at Tamarind Hills. We found out they have a massage therapist that comes on-site (we stopped her as she was walking by to an appointment). We brought this up with management and she said that there is supposed to be a brochure outlining this and that the previous tenants spilled something on it two weeks ago and it hasn’t been replaced. Management should have caught this in the initial walk through or while they were doing a turnover checklist – very disappointing.
• When we were leaving the unit and they were getting prepped for new arrivals – none of that preparation was done for us. We mentioned that we don’t remember seeing any of these welcoming touches when we arrived, but there was no comment from management.
• The property manager told us check out was at 11:00am. We told her our flight didn’t leave until 4:00pm but we’d be happy to let them in to start cleaning at 11:00. She told us that would be a problem. We asked her what else she suggested. We told her we could move our items out on the patio and would only be there until 1:00pm when our taxi was arriving. She didn’t offer a space to put our luggage or any alternatives until the next day when she said we could store our items in another suite. On the day of our departure the linens cleaner and property manager entered our suite but we did not see any of the other cleaning/turnover crew before we left. This made us wonder why she made such a big deal about us leaving the suite when she didn’t know when the next guests were arriving and the cleaners didn’t start cleaning until after we departed.
Maintenance/Unit Cons:
• Lack of shade and wind shelter. Talked with renters in next unit B4 – they couldn’t wait to leave due to lack of shade and lack of mosquito screens.
• Maintenance of unit neglected: Stove top fan not working, dishwasher soap dispenser didn’t work, blinds jammed and didn’t open.
• The lock on front patio door was broken. Management said they knew about it for two weeks and hoped we wouldn’t notice. The guests in unit B5 reported that their door locks weren’t working and they put wood in the door frame to keep them secure.
• Outside shower tap didn’t work. Management has known about it for a while and said they were waiting for a new one.
• Patio furniture smells like sweat and is extremely stained. The covers are removable but obviously never cleaned.
• Barbeque igniter not working.
• Lights burnt out.
• Mosquito fogging, although effective, was done shortly before sunset. We had to stay inside with our doors closed while this was occurring, often missing the sunset.
We rented unit B3. Tamarind is still in the development stages and we hope that things will improve. "
Anynomous
" Incredible spot. Amazing views, quiet, beautiful, beaches and a fabulous development of villas. "
14 August 2023