" Love the fast delivery and quality, worth the money and safe for my son to use "
03 November 2021
Anynomous
" Great service, a very reliable company and i received my product in less than a week from ordering. I was very impressed with the product and it definitely matched the description advertised on their site. I'm a new mum, wanting the most efficient, high quality products with reasonable prices and Nanny Annie definitely ticks all those boxes. I highly recommend! "
19 August 2021
Anynomous
" great service, great product.
ordered a baby plan pen and it arrived exactly as advertised 5 days later!
really happy with them, thanks guys! "
18 August 2021
Anynomous
" I bought a wooden highchair and arrived with open join on its legs. Only reason why I am not giving 5 stars. Anyway, is a cheep wood which allowed to keep the price affordable. Is.a fabulous highchair that will grow with my son and he loves it too. "
01 June 2021
Anynomous
" I contacted them about a hole in my portacot carry bag and they replied asking for photos, which was fine and I sent, but no response back. Numerous follow up emails sent with the last one even saying “Does anyone even check these emails!?” - no response.
They even send you an automated confirmation email stating they received your email.
Obviously just for show.
I noticed a few of the review responses from the owner, or whoever, stating that they’ll improve their customer service. It’s really sad that they still haven’t been able to find/afford staff to train in that very advanced field of responding to emails.
I guess the business isn’t doing so well...
After reading a few of these reviews I can now see why.
Also, they send you an email after your purchase asking for a review and in return they send you a gift (or some kind of incentive, can’t remember) so heads up that most of the good reviews are forced. I also read below from someone else that they delete their negative reviews on their website.
They give “support local” a bad name.
EDIT: In regards to owners response-
Of course you’ll deny receiving the emails I sent however lying about sending ME a follow up? I’m not even annoyed, that’s impressive! "
Anynomous
" Love the fast delivery and quality, worth the money and safe for my son to use "
03 November 2021Anynomous
" Great service, a very reliable company and i received my product in less than a week from ordering. I was very impressed with the product and it definitely matched the description advertised on their site. I'm a new mum, wanting the most efficient, high quality products with reasonable prices and Nanny Annie definitely ticks all those boxes. I highly recommend! "
19 August 2021Anynomous
" great service, great product.
18 August 2021ordered a baby plan pen and it arrived exactly as advertised 5 days later!
really happy with them, thanks guys! "
Anynomous
" I bought a wooden highchair and arrived with open join on its legs. Only reason why I am not giving 5 stars. Anyway, is a cheep wood which allowed to keep the price affordable. Is.a fabulous highchair that will grow with my son and he loves it too. "
01 June 2021Anynomous
" I contacted them about a hole in my portacot carry bag and they replied asking for photos, which was fine and I sent, but no response back. Numerous follow up emails sent with the last one even saying “Does anyone even check these emails!?” - no response.
17 March 2021They even send you an automated confirmation email stating they received your email.
Obviously just for show.
I noticed a few of the review responses from the owner, or whoever, stating that they’ll improve their customer service. It’s really sad that they still haven’t been able to find/afford staff to train in that very advanced field of responding to emails.
I guess the business isn’t doing so well...
After reading a few of these reviews I can now see why.
Also, they send you an email after your purchase asking for a review and in return they send you a gift (or some kind of incentive, can’t remember) so heads up that most of the good reviews are forced. I also read below from someone else that they delete their negative reviews on their website.
They give “support local” a bad name.
EDIT: In regards to owners response-
Of course you’ll deny receiving the emails I sent however lying about sending ME a follow up? I’m not even annoyed, that’s impressive! "