" If i could give a negative star i would. My friend had them move her and they wasted their time. Took 16 hours to move her house. Played with there stuff. Took all the little boxes and took none of there big stuff. Wasted time, took advantage of two women. Paid almost 4000 for a little house to move. "
26 July 2023
Anynomous
" In May, I was booked weeks in advance with another moving company. On the day of my move, no one showed up and no one called. After several hours and frantic messages left, I finally started calling other moving companies. Miracle Movers was the third company I called and after hearing my story, George, the dispatcher called me back within minutes and said he could have a crew at my place in 1 1/2 hours. They saved the day and the crew was great! They showed up at the time promised and after already having done a full move in Okotoks, worked tirelessly for 8 hours to get me moved. They even took time to set up my beds in the new house! As a single woman, I always dread moving and this day was particularly stressful! Miracle Movers truly performed a miracle for me and I would highly recommend them. The other moving company ( which I never, ever heard back from) will be getting a very different review!!
Marjorie J.
Calgary "
06 June 2023
Anynomous
" Good overall move. The customer service to book the appointment was great. The person I spoke with over email was informative and very helpful and made the process very easy. The cost per hour was significantly less than other movers and reading some of these reviews made me want to use this company.
However, the day of my move, I got a call (approximately 4 hours prior) telling me the crew (2 person $89/hr) that I had booked wouldn't be available as they were caught up with the prior job. They did however offer me a 3 person crew, but I would need to pay $125/hr which was already discounted (according to them). I didn't feel that was fair that I needed to pay the higher rate, as the reason the crew that was supposed to do my move, were no longer available to help me. Leaving me in a bind, I had no other choice but to accept the offer they provided. I feel in this situation (and it looks like I am not the first that this has happened to), this wasn't my responsibility to pay the extra cost. The movers arrived earlier than expected, which was fine and the movers themselves were very good. They moved our belongings with care & efficiency. The only other thing I didn't like, was that I was told that I could only pay by cash, when I know that I could have done an e-mail money transfer, however the supervisor who was with the crew said he could only accept cash because that was easier.
They are good movers, but I think for my next move I may go with someone else. I also haven't received any receipt for my move and it's been over a week. "
04 April 2023
Anynomous
" My wife and I live in a old pre war building (walk up 5 flights; not to mention she is pregnant!) so we moved into a bigger apartment to accommodate the new member of our family that will be joining us at any moment. Well, as many of us do. I work extremely long hours and travel often for business and my wife has been working between the office and home these days so it has been difficult finding the time to even start packing boxes. Thankfully after doing some research online I found Miracle Movers. And let me say, their reputation speaks for itself. Not are they only extremely knowledgeable but super friendly and great people period.
I spoke with James who went over everything for me and presented all of my options. I told him we wanted them to pack everything, as we had no time to really take care of this ourselves and getting my pregnant wife to do this was not going to be the easiest task at hand. He took his time and explained and discussed everything right over the phone in terms of how long it would take, and a full price breakdown. We even agreed that after scheduling the move that they could send a representative by to double check our stuff to make sure we had accounted for everything. For the most part we were on point except a few items I thought we would not be taking that my wife decided she still wanted to keep. Long story short. 4 guys came on the day of with all the materials needed and did the entire move for us. Packing of all the boxes, wrapping of the furniture. You name it these guys were top notch! We didn't lift a finger! Needless to say we are now in our new apartment and couldn't be happier. These guys are great and would recommend to any member of my family or close friends. Thank you so much again. "
Anynomous
" If i could give a negative star i would. My friend had them move her and they wasted their time. Took 16 hours to move her house. Played with there stuff. Took all the little boxes and took none of there big stuff. Wasted time, took advantage of two women. Paid almost 4000 for a little house to move. "
26 July 2023Anynomous
" In May, I was booked weeks in advance with another moving company. On the day of my move, no one showed up and no one called. After several hours and frantic messages left, I finally started calling other moving companies. Miracle Movers was the third company I called and after hearing my story, George, the dispatcher called me back within minutes and said he could have a crew at my place in 1 1/2 hours. They saved the day and the crew was great! They showed up at the time promised and after already having done a full move in Okotoks, worked tirelessly for 8 hours to get me moved. They even took time to set up my beds in the new house! As a single woman, I always dread moving and this day was particularly stressful! Miracle Movers truly performed a miracle for me and I would highly recommend them. The other moving company ( which I never, ever heard back from) will be getting a very different review!!
06 June 2023Marjorie J.
Calgary "
Anynomous
" Good overall move. The customer service to book the appointment was great. The person I spoke with over email was informative and very helpful and made the process very easy. The cost per hour was significantly less than other movers and reading some of these reviews made me want to use this company.
04 April 2023However, the day of my move, I got a call (approximately 4 hours prior) telling me the crew (2 person $89/hr) that I had booked wouldn't be available as they were caught up with the prior job. They did however offer me a 3 person crew, but I would need to pay $125/hr which was already discounted (according to them). I didn't feel that was fair that I needed to pay the higher rate, as the reason the crew that was supposed to do my move, were no longer available to help me. Leaving me in a bind, I had no other choice but to accept the offer they provided. I feel in this situation (and it looks like I am not the first that this has happened to), this wasn't my responsibility to pay the extra cost. The movers arrived earlier than expected, which was fine and the movers themselves were very good. They moved our belongings with care & efficiency. The only other thing I didn't like, was that I was told that I could only pay by cash, when I know that I could have done an e-mail money transfer, however the supervisor who was with the crew said he could only accept cash because that was easier.
They are good movers, but I think for my next move I may go with someone else. I also haven't received any receipt for my move and it's been over a week. "
Anynomous
" My wife and I live in a old pre war building (walk up 5 flights; not to mention she is pregnant!) so we moved into a bigger apartment to accommodate the new member of our family that will be joining us at any moment. Well, as many of us do. I work extremely long hours and travel often for business and my wife has been working between the office and home these days so it has been difficult finding the time to even start packing boxes. Thankfully after doing some research online I found Miracle Movers. And let me say, their reputation speaks for itself. Not are they only extremely knowledgeable but super friendly and great people period.
07 March 2023I spoke with James who went over everything for me and presented all of my options. I told him we wanted them to pack everything, as we had no time to really take care of this ourselves and getting my pregnant wife to do this was not going to be the easiest task at hand. He took his time and explained and discussed everything right over the phone in terms of how long it would take, and a full price breakdown. We even agreed that after scheduling the move that they could send a representative by to double check our stuff to make sure we had accounted for everything. For the most part we were on point except a few items I thought we would not be taking that my wife decided she still wanted to keep. Long story short. 4 guys came on the day of with all the materials needed and did the entire move for us. Packing of all the boxes, wrapping of the furniture. You name it these guys were top notch! We didn't lift a finger! Needless to say we are now in our new apartment and couldn't be happier. These guys are great and would recommend to any member of my family or close friends. Thank you so much again. "