" I can’t say enough about the kind nursing and restaurant staff looking after my Dad in their BRIO unit which provides the 24-hour care that is needed at Berwick House - Shelbourne in Victoria, BC, Canada. Natalie, Jessie, Miki and Jenna just to name a few of the care attendants who have been amazing 😁. Catherine, RCA helping coordinate things and the weekend and night nurse staff. Special mention to Spencer and Anna and to the twin sisters, Molly and Jill (who also smile with their eyes 👀) in the main dining room showing exemplary customer service just to name a few have really made for a wonderful stay. Fernanda at reception was the first to welcome us and Tom Goluza, the GM personally ensured our family that they will do their very best in care for my Dad. Thanks to the whole team here 🙏🏼 "
07 August 2023
Anynomous
" Pretentious and snobby. They made is clear my mom was not welcome there due to some memory issues. "
Anynomous
" I can’t say enough about the kind nursing and restaurant staff looking after my Dad in their BRIO unit which provides the 24-hour care that is needed at Berwick House - Shelbourne in Victoria, BC, Canada. Natalie, Jessie, Miki and Jenna just to name a few of the care attendants who have been amazing 😁. Catherine, RCA helping coordinate things and the weekend and night nurse staff. Special mention to Spencer and Anna and to the twin sisters, Molly and Jill (who also smile with their eyes 👀) in the main dining room showing exemplary customer service just to name a few have really made for a wonderful stay. Fernanda at reception was the first to welcome us and Tom Goluza, the GM personally ensured our family that they will do their very best in care for my Dad. Thanks to the whole team here 🙏🏼 "
07 August 2023Anynomous
" Pretentious and snobby. They made is clear my mom was not welcome there due to some memory issues. "
06 March 2023