" Being an MVP member has paid off. First of all, they called me to remind me that I had a plumbing inspection that I had yet to use. I asked when they could come and they had a same day appointment available. Our tech, Rudy, arrived promptly during the hour we were told he arrive. Friendly, curious, efficient. After he had done his inspection, he explained all the things that he would recommend be taken care of sooner than later and gave us options for how to go about replacing an older hot water tank. No pushy sales tactics, just straight honest information. That's one thing I appreciate most about the techs I've had from Brown's over the years is that it's service first, sales second. Appreciate you all! "
14 January 2023
Anynomous
" We had two techs from Brown's come out for our annual heating check - part of the MVP program.
Super courteous, well done I'm sure. And, we were asked if we'd like them to wear masks. We said yes, and they wore KN95s! Very impressive, and so much appreciated at our age. "
12 November 2022
Anynomous
" I just purchased my new home and the water has an awful smell to it so I called Brown's where I spoke to Colby who was super helpful and very informative. They sent Rudy to my home to do an inspection and I couldn't be more pleased with the service he provided me. He was extremely knowledgeable, courteous and professional. He took the time to answer all my questions and explained things to me in a way someone who is not too familiar with plumbing could understand. I signed up for their MVP program which gives me the peace of mind that all my heating, cooling and plumbing needs will be maintained and addressed as needed. I would recommend Brown's and especially Rudy to anyone in need of these services. Going forward I hope that it's Rudy I get as my service tech! "
09 November 2022
Anynomous
" We contacted Brown's Plumbing and Heating after finding that our sump pump didn't work. Travis was sent to address our problem. He was friendly and replaced the pump quickly. He went beyond expectations in terms of helping me with some cleanup while waiting for the pump to cycle through a couple of times to ensure everything was working correctly. I really appreciated his strong work ethic. "
23 August 2022
Anynomous
" I was very happy with the service provided by Ryan. Very friendly, patient, and professional. He
did a great job figuring out the issues I was having with my AC and thermostats. I indicated my current circumstances to fix instead of having to replace right now, and he did a thorough check and completed a repair, now it's working! Very reasonable cost, no complaints. I would not hesitate to use Brown's again. "
Anynomous
" Being an MVP member has paid off. First of all, they called me to remind me that I had a plumbing inspection that I had yet to use. I asked when they could come and they had a same day appointment available. Our tech, Rudy, arrived promptly during the hour we were told he arrive. Friendly, curious, efficient. After he had done his inspection, he explained all the things that he would recommend be taken care of sooner than later and gave us options for how to go about replacing an older hot water tank. No pushy sales tactics, just straight honest information. That's one thing I appreciate most about the techs I've had from Brown's over the years is that it's service first, sales second. Appreciate you all! "
14 January 2023Anynomous
" We had two techs from Brown's come out for our annual heating check - part of the MVP program.
12 November 2022Super courteous, well done I'm sure. And, we were asked if we'd like them to wear masks. We said yes, and they wore KN95s! Very impressive, and so much appreciated at our age. "
Anynomous
" I just purchased my new home and the water has an awful smell to it so I called Brown's where I spoke to Colby who was super helpful and very informative. They sent Rudy to my home to do an inspection and I couldn't be more pleased with the service he provided me. He was extremely knowledgeable, courteous and professional. He took the time to answer all my questions and explained things to me in a way someone who is not too familiar with plumbing could understand. I signed up for their MVP program which gives me the peace of mind that all my heating, cooling and plumbing needs will be maintained and addressed as needed. I would recommend Brown's and especially Rudy to anyone in need of these services. Going forward I hope that it's Rudy I get as my service tech! "
09 November 2022Anynomous
" We contacted Brown's Plumbing and Heating after finding that our sump pump didn't work. Travis was sent to address our problem. He was friendly and replaced the pump quickly. He went beyond expectations in terms of helping me with some cleanup while waiting for the pump to cycle through a couple of times to ensure everything was working correctly. I really appreciated his strong work ethic. "
23 August 2022Anynomous
" I was very happy with the service provided by Ryan. Very friendly, patient, and professional. He
22 June 2022did a great job figuring out the issues I was having with my AC and thermostats. I indicated my current circumstances to fix instead of having to replace right now, and he did a thorough check and completed a repair, now it's working! Very reasonable cost, no complaints. I would not hesitate to use Brown's again. "