DO NOT DEAL WITH THIS COMPANY. Listen to the reviews, all reviews posted that are 5 stars are posted by bot accounts in the same time period. "
30 June 2023
Anynomous
" I scheduled them to come have a look, then changed my mind after looking more closely at the reviews (none of the reviewers have other reviews publicly available? Hmm). When I called to cancel I was given a cancellation code and told to keep it “in case”. I asked why I needed that, and the person couldn’t give me an answer. It left me feeling like I was on the verge of a scam. "
18 May 2023
Anynomous
" BUYER BEWARE: Potential Scam.
I'm not sure if these other reviews are legit or not, but here is what happened to us. You be the judge.
The switch on our oven was malfunctioning.
Repair tech showed up. Said he needed $100 deposit before he looked at it, but that the deposit would come off the charge for the repair work. $130 taxes in. Fair enough, I guess.
The tech looked in the oven for about 5 minutes. Shot a laser in the oven. Twisted the dial once. I told him about the switch. He said he'd see about getting the part. He left. Took about 15 minutes total.
The next morning he texted said he couldn't get the part. I called and asked about the $130. He said it's the fee to cover his gas and time. I pointed out that all he did was stand around for about 15 minutes but provided absolutely no service for the $130. He hung up on me.
I emailed the "manager". They refuse to issue even a partial refund. It's in the fine print of their policy apparently. Imagine a contractor charging you to come in and give you a quote and then saying he's not going to do the work. Just wild.
If you're going to use these guys, just be aware that this is how the roll. "
Anynomous
" BUYER BEWARE!
30 June 2023DO NOT DEAL WITH THIS COMPANY. Listen to the reviews, all reviews posted that are 5 stars are posted by bot accounts in the same time period. "
Anynomous
" I scheduled them to come have a look, then changed my mind after looking more closely at the reviews (none of the reviewers have other reviews publicly available? Hmm). When I called to cancel I was given a cancellation code and told to keep it “in case”. I asked why I needed that, and the person couldn’t give me an answer. It left me feeling like I was on the verge of a scam. "
18 May 2023Anynomous
" BUYER BEWARE: Potential Scam.
17 April 2023I'm not sure if these other reviews are legit or not, but here is what happened to us. You be the judge.
The switch on our oven was malfunctioning.
Repair tech showed up. Said he needed $100 deposit before he looked at it, but that the deposit would come off the charge for the repair work. $130 taxes in. Fair enough, I guess.
The tech looked in the oven for about 5 minutes. Shot a laser in the oven. Twisted the dial once. I told him about the switch. He said he'd see about getting the part. He left. Took about 15 minutes total.
The next morning he texted said he couldn't get the part. I called and asked about the $130. He said it's the fee to cover his gas and time. I pointed out that all he did was stand around for about 15 minutes but provided absolutely no service for the $130. He hung up on me.
I emailed the "manager". They refuse to issue even a partial refund. It's in the fine print of their policy apparently. Imagine a contractor charging you to come in and give you a quote and then saying he's not going to do the work. Just wild.
If you're going to use these guys, just be aware that this is how the roll. "