" Allergy nightmare !! This was chosen for a business lunch BTW - not my choice to eat here.
When they used to make their food in house (now it is ALL pre-portioned and heated up) I could work around my odd allergy to parsley and cilantro.
As "herbs and spices" on the labels can contain my allergens I had a house salad with just oil and vinegar as dressing as that was the ONLY thing on the menu that was 100% safe for me to eat. (even the bread comes pre-buttered and covered in parsley.)
Now my co-workers had a great meal ... huge portions and very tasty they said.
Now if you have allergies they are great for knowing what is in your food as everything comes with an ingredient list!!!!
(all food that is pictured are from my coworker's meals) "
20 November 2023
Anynomous
" Food was dried out by heat lamp and was dropped at our table before salads we waited 30 minutes for were half done. It was clear our waitress had simply forgotten about us until our dinners were ready and then rushed out the salads followed almost immediately by the entrees. Any one can have a bad night, tonight these guys did. "
23 September 2023
Anynomous
" Arrived on a Wednesday at 6:45 pm. We sere a party of five and the restaurant was maybe three quarters full. Upon our arrival the hostess seemed to be under a lot of pressure and there was only another couple ahead waiting to be seated. We saw a table of 5 already cleaned and available but it still took over 10 minutes to seat us. Our waitress was friendly but had no clue who ordered what drink once she arrived back at the table. She took our orders and brought 2 loaves of bread to the table and only 1 small amount of butter which was used on the first loaf. We asked for more butter and bread but it didn't arrive until we asked a half hour later. We also had to ask to have our drinks refilled as the server was too busy to bother. We were never asked if we wanted more soup or salad as well I would have preferred a cafeteria over the service we received. By the time our meals arrived we had a different server and again no clue who ordered what. Once everyone received their meal the pizza I ordered was completely cold throughout. I don't mean it was just warm, but completely room temperature. I have never sent back a dish until now. The waitress took it back and I was able to sit and watch my family eat for 25 minutes. The pizza arrived once everyone finished their meal and I decided to ask for it to go.
To finish off our night when my wife went to the bathroom their was no paper towels to dry her hands. At this point a shouldn't have been surprised. I spoke with the manager who said they didn't expect to be as busy and apologized. As I mentioned earlier the restaurant was three quarters full.
My kids really like the food at East Side Mario's. We have dined at many different locations. I have dined twice at this location and it has always been a terrible experience. If your heart is set on East Side Mario's I suggest you find another location as this one is lacking in so many ways its pitiful. "
02 August 2023
Anynomous
" Good Food and great atmosphere.
A little pricey. "
26 March 2023
Anynomous
" Took the kids. The waitress was amazing with them. Very attentive. The food was great as per usual. Will definitely be coming back. "
Anynomous
" Allergy nightmare !! This was chosen for a business lunch BTW - not my choice to eat here.
20 November 2023When they used to make their food in house (now it is ALL pre-portioned and heated up) I could work around my odd allergy to parsley and cilantro.
As "herbs and spices" on the labels can contain my allergens I had a house salad with just oil and vinegar as dressing as that was the ONLY thing on the menu that was 100% safe for me to eat. (even the bread comes pre-buttered and covered in parsley.)
Now my co-workers had a great meal ... huge portions and very tasty they said.
Now if you have allergies they are great for knowing what is in your food as everything comes with an ingredient list!!!!
(all food that is pictured are from my coworker's meals) "
Anynomous
" Food was dried out by heat lamp and was dropped at our table before salads we waited 30 minutes for were half done. It was clear our waitress had simply forgotten about us until our dinners were ready and then rushed out the salads followed almost immediately by the entrees. Any one can have a bad night, tonight these guys did. "
23 September 2023Anynomous
" Arrived on a Wednesday at 6:45 pm. We sere a party of five and the restaurant was maybe three quarters full. Upon our arrival the hostess seemed to be under a lot of pressure and there was only another couple ahead waiting to be seated. We saw a table of 5 already cleaned and available but it still took over 10 minutes to seat us. Our waitress was friendly but had no clue who ordered what drink once she arrived back at the table. She took our orders and brought 2 loaves of bread to the table and only 1 small amount of butter which was used on the first loaf. We asked for more butter and bread but it didn't arrive until we asked a half hour later. We also had to ask to have our drinks refilled as the server was too busy to bother. We were never asked if we wanted more soup or salad as well I would have preferred a cafeteria over the service we received. By the time our meals arrived we had a different server and again no clue who ordered what. Once everyone received their meal the pizza I ordered was completely cold throughout. I don't mean it was just warm, but completely room temperature. I have never sent back a dish until now. The waitress took it back and I was able to sit and watch my family eat for 25 minutes. The pizza arrived once everyone finished their meal and I decided to ask for it to go.
02 August 2023To finish off our night when my wife went to the bathroom their was no paper towels to dry her hands. At this point a shouldn't have been surprised. I spoke with the manager who said they didn't expect to be as busy and apologized. As I mentioned earlier the restaurant was three quarters full.
My kids really like the food at East Side Mario's. We have dined at many different locations. I have dined twice at this location and it has always been a terrible experience. If your heart is set on East Side Mario's I suggest you find another location as this one is lacking in so many ways its pitiful. "
Anynomous
" Good Food and great atmosphere.
26 March 2023A little pricey. "
Anynomous
" Took the kids. The waitress was amazing with them. Very attentive. The food was great as per usual. Will definitely be coming back. "
01 March 2023