" Dealing with Easy Up has been a huge headache!! Purchased a model in May 2022, with a delivery of July. Delivery date kept getting delayed. They kept saying how they had no idea what was shipped from Estonia. Only once they opened the crates would they know exactly who’s order it was. After months of waiting Dina offered a refund. But the catch was they needed to resale the model first. That was in the Fall of 2022. Since, she doesn’t reply to any emails. I have no idea if they resold it. I don’t trust her. Filed a complaint with the Better Business Bureau, she’s ignoring them too. Way to run a business!!
Update…
So the headache continues…. After ignoring the Better Business Bureau, I escalated my complaint with the Ministry of Public and Business Service Delivery. I sent Dina an email to advise her I was going this route (it was a requirement) and a few days later she replies saying she never heard from the BBB (don’t believe that whatsoever) and that they sold our model that morning (yeah I’m not that stupid) and that a refund would be issued with 2 days. 10 days later… STILL NO REFUND. I called her last Friday, she said she would do it right away… still nothing!! BUYER BEWARE. DO NOT DEAL WITH THIS BUSINESS. "
Anynomous
" Dealing with Easy Up has been a huge headache!! Purchased a model in May 2022, with a delivery of July. Delivery date kept getting delayed. They kept saying how they had no idea what was shipped from Estonia. Only once they opened the crates would they know exactly who’s order it was. After months of waiting Dina offered a refund. But the catch was they needed to resale the model first. That was in the Fall of 2022. Since, she doesn’t reply to any emails. I have no idea if they resold it. I don’t trust her. Filed a complaint with the Better Business Bureau, she’s ignoring them too. Way to run a business!!
22 February 2023Update…
So the headache continues…. After ignoring the Better Business Bureau, I escalated my complaint with the Ministry of Public and Business Service Delivery. I sent Dina an email to advise her I was going this route (it was a requirement) and a few days later she replies saying she never heard from the BBB (don’t believe that whatsoever) and that they sold our model that morning (yeah I’m not that stupid) and that a refund would be issued with 2 days. 10 days later… STILL NO REFUND. I called her last Friday, she said she would do it right away… still nothing!! BUYER BEWARE. DO NOT DEAL WITH THIS BUSINESS. "
Anynomous
" Amazing custom made log structures. "
10 June 2023