I purchased a custom sectional from here back in July and Marshall provided excellent customer service. I had many questions about the materials, longevity and quality of the sectional, so I made an appointment. He was very knowledgeable and answered all of my questions with ease! When choosing the upholstery, he gave excellent suggestions and laid out the samples so that I could compare and see them up close. I wasn't ready to purchase it just yet, but he gave me a quote and some samples to take home to see what they would look like in my space.
After another visit to EQ3 and a phone call, I made the purchase over the phone with him. The process was easy to go through. Overall, had a great experience and all of the staff I have encountered at this location were all so friendly and helpful! "
20 August 2023
Anynomous
" This has been the worst experience i have ever had buying furniture. We purchased a sofa months in advance given the fact that it takes minimum 10 weeks for the sofa to be shipped. After waiting 12 weeks finally receive our sofa and it turns out they made half a sofa and simply forgot to build the other half…after much frustration dealing with the management team to escalate the matter so that we can receive the other part of our sofa in a timely manner we finally had a delivery scheduled today for the missing parts. The delivery driver came 4 hours late and when he came he himself was shocked to see that the completely wrong sofa had been made yet again. At this point we have no clue how and when we will get the correct sofa that we ordered. Definitely will not be buying any more furniture from this store and will not be recommending it to anyone. "
17 June 2023
Anynomous
" What a fantastic shopping experience - beautiful, high-quality furniture and exceptional customer service. The appointment based system for shopping is an amazing idea, especially during a pandemic. As a customer, having appointments helped me feel safe and allowed me to spend more time focused on the products than on being surrounded by too many other customers. Plus, having a personalized shopping experience with an expert sales person is so helpful! Abdul is amazing, he is so knowledgeable and provided excellent advice. Great store with great products and most importantly, great staff!! "
Anynomous
" Beautiful and spacious location!
20 August 2023I purchased a custom sectional from here back in July and Marshall provided excellent customer service. I had many questions about the materials, longevity and quality of the sectional, so I made an appointment. He was very knowledgeable and answered all of my questions with ease! When choosing the upholstery, he gave excellent suggestions and laid out the samples so that I could compare and see them up close. I wasn't ready to purchase it just yet, but he gave me a quote and some samples to take home to see what they would look like in my space.
After another visit to EQ3 and a phone call, I made the purchase over the phone with him. The process was easy to go through. Overall, had a great experience and all of the staff I have encountered at this location were all so friendly and helpful! "
Anynomous
" This has been the worst experience i have ever had buying furniture. We purchased a sofa months in advance given the fact that it takes minimum 10 weeks for the sofa to be shipped. After waiting 12 weeks finally receive our sofa and it turns out they made half a sofa and simply forgot to build the other half…after much frustration dealing with the management team to escalate the matter so that we can receive the other part of our sofa in a timely manner we finally had a delivery scheduled today for the missing parts. The delivery driver came 4 hours late and when he came he himself was shocked to see that the completely wrong sofa had been made yet again. At this point we have no clue how and when we will get the correct sofa that we ordered. Definitely will not be buying any more furniture from this store and will not be recommending it to anyone. "
17 June 2023Anynomous
" What a fantastic shopping experience - beautiful, high-quality furniture and exceptional customer service. The appointment based system for shopping is an amazing idea, especially during a pandemic. As a customer, having appointments helped me feel safe and allowed me to spend more time focused on the products than on being surrounded by too many other customers. Plus, having a personalized shopping experience with an expert sales person is so helpful! Abdul is amazing, he is so knowledgeable and provided excellent advice. Great store with great products and most importantly, great staff!! "
04 April 2023