" I would strongly recommend going someplace else.
I hired Luesby Memorial to do some work on my mother's headstone and asked them to send pictures of their work when it was completed. I paid in full in advance, as was expected. I live in the States, so I trusted them to do the work, having dealt with them in the past. After a YEAR they still had not done the work. At long last, WELL AFTER A YEAR HAD GONE BY and having to involve a relative living in the area to go have a chat with Luesby, the work was completed, but I never got a picture per our agreement. After yet another phone call, I was told the owner would call me, but of course, he never did. I eventually got the picture, but only after hounding them and pitching a fit. This is not the way to do business. "
Anynomous
" I would strongly recommend going someplace else.
22 September 2015I hired Luesby Memorial to do some work on my mother's headstone and asked them to send pictures of their work when it was completed. I paid in full in advance, as was expected. I live in the States, so I trusted them to do the work, having dealt with them in the past. After a YEAR they still had not done the work. At long last, WELL AFTER A YEAR HAD GONE BY and having to involve a relative living in the area to go have a chat with Luesby, the work was completed, but I never got a picture per our agreement. After yet another phone call, I was told the owner would call me, but of course, he never did. I eventually got the picture, but only after hounding them and pitching a fit. This is not the way to do business. "