" I have been with RBC for almost 20 years and today was the push for me to switch financial institutions. The branch manager did not even come out to explain to me a hollistic charge instead he send somebody else. I can clearly see him sitting im bis office. Bank charges $7.50 for a draft but when I challenged why since they do not honor no hold on those they could not answer. Either way I was given excuses for me to leave the bank. Either way I am going to file a complaint with RBC to get my answer but the customer service was not up to par. No empathy, no ownership, no other options given. "
Anynomous
" I have been with RBC for almost 20 years and today was the push for me to switch financial institutions. The branch manager did not even come out to explain to me a hollistic charge instead he send somebody else. I can clearly see him sitting im bis office. Bank charges $7.50 for a draft but when I challenged why since they do not honor no hold on those they could not answer. Either way I was given excuses for me to leave the bank. Either way I am going to file a complaint with RBC to get my answer but the customer service was not up to par. No empathy, no ownership, no other options given. "
17 November 2023Anynomous
" Drive thru is very helpful "
12 March 2023