" My favourite RMT is Suzanne here. All the staff are courteous and I have never had a problem with any of the products anyone has used here. Very high quality service and products. Love the
Large spa, parking right next to it
Lovely service and tea
During the facial there is no product pushing "
20 November 2023
Anynomous
" It's true that you only have one time to make a first impression and mine was made when I was told my pedi would be delayed 15 minutes (already after waiting 5 min) because Jessica was running behind. The receptionist didn't even get off the phone to acknowledge or speak to me about the delay. I said "First time and last time here, not impressed," and walked out. They have my phone number as I filled out their information sheet. It's a busy Saturday, after paying their parking meter for a hour and I had another appt scheduled after my 50 min pedi ... please realize your customers time is precious and your competition is stiff in Oakville, you can't afford to offer poor customer service. "
15 September 2023
Anynomous
" I had the best pedicure ever with Renata. Great place, beautiful and relaxing atmosphere. I will be back for further spa treats! "
10 August 2023
Anynomous
" My favourite RMT is Suzanne here
Large spa, parking right next to it
Lovely service and tea
During the facial there is no product pushing "
23 May 2023
Anynomous
" Anyone who rates this 3 to 5 stars is outright lying or never been to a real spa! They charge premium $$$ for a sub par facility and services. Typical of Oakville. They must really not care about the long term success of their spa. We came with a group. It is poorly kept, one bathroom/changing room for men and women and the door wouldnt close! The facility looks like it hasn't been redone since the 80s. No robes or anything that is provided. It is bare essentials. Two women were pregnant in the group, they had one pregnancy pillow for the massage which meant the other person was totally uncomfortable for the whole thing. You would think a spa in downtown Oakville would be nice and give a damn! Clearly not. They must be waiting for their lease to expire or be waiting for the building to be bought so condos can be developed. Completely avoid! See some of the other reviews! "
Anynomous
" My favourite RMT is Suzanne here. All the staff are courteous and I have never had a problem with any of the products anyone has used here. Very high quality service and products. Love the
20 November 2023Large spa, parking right next to it
Lovely service and tea
During the facial there is no product pushing "
Anynomous
" It's true that you only have one time to make a first impression and mine was made when I was told my pedi would be delayed 15 minutes (already after waiting 5 min) because Jessica was running behind. The receptionist didn't even get off the phone to acknowledge or speak to me about the delay. I said "First time and last time here, not impressed," and walked out. They have my phone number as I filled out their information sheet. It's a busy Saturday, after paying their parking meter for a hour and I had another appt scheduled after my 50 min pedi ... please realize your customers time is precious and your competition is stiff in Oakville, you can't afford to offer poor customer service. "
15 September 2023Anynomous
" I had the best pedicure ever with Renata. Great place, beautiful and relaxing atmosphere. I will be back for further spa treats! "
10 August 2023Anynomous
" My favourite RMT is Suzanne here
23 May 2023Large spa, parking right next to it
Lovely service and tea
During the facial there is no product pushing "
Anynomous
" Anyone who rates this 3 to 5 stars is outright lying or never been to a real spa! They charge premium $$$ for a sub par facility and services. Typical of Oakville. They must really not care about the long term success of their spa. We came with a group. It is poorly kept, one bathroom/changing room for men and women and the door wouldnt close! The facility looks like it hasn't been redone since the 80s. No robes or anything that is provided. It is bare essentials. Two women were pregnant in the group, they had one pregnancy pillow for the massage which meant the other person was totally uncomfortable for the whole thing. You would think a spa in downtown Oakville would be nice and give a damn! Clearly not. They must be waiting for their lease to expire or be waiting for the building to be bought so condos can be developed. Completely avoid! See some of the other reviews! "
11 February 2023