" This is a great place to chill and spend some quality time, rooms are well equiped surrounded of great natural environment "
27 April 2023
Anynomous
" Very good and friendly staff. Help to organize activities and overall aid in anything you ask them for. Clean rooms, reliable wi-fi, convenient location with a wonderful beach - you could go miles along the beach in either direction. However, plumbing is bad, toilets are often clogged, room magnetic locks are not reliable, restaurant prices don't match the quality. Breakfast quality is mediocre, we even skipped free breakfasts to eat in the nearby French brasserie. The good thing is that there are at least two good restaurants in short walking distance and many more in Puerto Viejo.
Keep in mind that part of critique stems from the fact that we paid much more than normal for the room and it was not up to this high price. "
30 December 2023
Anynomous
" Very nice hotel, the rooms are amazing, loved the Swimming pool. This place has 2 issues. First, the service is super slow, if you want to eat, you'll need around 1:30-2 hours. Also, the new restaurant, Nao, was poorly built ,it looks like they didn't take into account the rain, in a restaurant in between a tropical rainforest, we had some issues with the rain, and the waiters were soaking wet because of the rain, the restaurant is open so if you want to move between tables you are going to get wet. The service is also not so good, the waiters were very slow (they took 20 min to serve us sour drinks and the restaurant was empty) and several times we had to ask for our orders twice, and in the dinner they messed up our orders(we had to wait 20 more minutes for some plates). The place is overall good, the beaches around are nice, but the service is horrific. I would recommend going there, just with lots of Patience. "
05 November 2023
Anynomous
" Best hotel in the area. Rooms are spacious, clean and contemporary. Staff are friendly and helpful. "
19 August 2023
Anynomous
" Our air conditioning in the sitting room and the fan did not work. We had asked 3 times to get it fixed. Finally the last time they came up, their suggestion was "just wait it will come on." It never did. Our sinks in the bathroom never had hot water. Our room was run down with poor fixtures abd and the TV took a magic trick to work. The restaurant had excellent food just not a large variety. The location is out of town, which is a good thing. However, there isn't anything to do around this area. The hot tub was cold, so no relaxing there. "
03 June 2023
Anynomous
" Un cadre féerique entre jungle et mer, très bel hôtel et un grand chef à la cuisine. "
Anynomous
" This is a great place to chill and spend some quality time, rooms are well equiped surrounded of great natural environment "
27 April 2023Anynomous
" Very good and friendly staff. Help to organize activities and overall aid in anything you ask them for. Clean rooms, reliable wi-fi, convenient location with a wonderful beach - you could go miles along the beach in either direction. However, plumbing is bad, toilets are often clogged, room magnetic locks are not reliable, restaurant prices don't match the quality. Breakfast quality is mediocre, we even skipped free breakfasts to eat in the nearby French brasserie. The good thing is that there are at least two good restaurants in short walking distance and many more in Puerto Viejo.
30 December 2023Keep in mind that part of critique stems from the fact that we paid much more than normal for the room and it was not up to this high price. "
Anynomous
" Very nice hotel, the rooms are amazing, loved the Swimming pool. This place has 2 issues. First, the service is super slow, if you want to eat, you'll need around 1:30-2 hours. Also, the new restaurant, Nao, was poorly built ,it looks like they didn't take into account the rain, in a restaurant in between a tropical rainforest, we had some issues with the rain, and the waiters were soaking wet because of the rain, the restaurant is open so if you want to move between tables you are going to get wet. The service is also not so good, the waiters were very slow (they took 20 min to serve us sour drinks and the restaurant was empty) and several times we had to ask for our orders twice, and in the dinner they messed up our orders(we had to wait 20 more minutes for some plates). The place is overall good, the beaches around are nice, but the service is horrific. I would recommend going there, just with lots of Patience. "
05 November 2023Anynomous
" Best hotel in the area. Rooms are spacious, clean and contemporary. Staff are friendly and helpful. "
19 August 2023Anynomous
" Our air conditioning in the sitting room and the fan did not work. We had asked 3 times to get it fixed. Finally the last time they came up, their suggestion was "just wait it will come on." It never did. Our sinks in the bathroom never had hot water. Our room was run down with poor fixtures abd and the TV took a magic trick to work. The restaurant had excellent food just not a large variety. The location is out of town, which is a good thing. However, there isn't anything to do around this area. The hot tub was cold, so no relaxing there. "
03 June 2023Anynomous
" Un cadre féerique entre jungle et mer, très bel hôtel et un grand chef à la cuisine. "
16 April 2023Anynomous
" Beautiful location, great food "
08 October 2023Anynomous
" Bello hotel super comodo "
04 July 2023