" Had 4 new tyres from this garage a couple of months ago, 10 miles down the road my wheel fell off - I was in a terrible state I can tell you. Waited an hour for them to turn up, not much of an apology - thank goodness I hadn't got to the motorway I was heading for - could have killed me and however many others. They gave me a spare wheel and jack as compensation - cheers - is that all my life is worth - a hundred quid wheel. Still had to pay the full price for the full service and 4 tyres. What has prompted me to write this now is a colleague has had work done there today - he was about to drive off when he noticed the bonnet was not shut properly - again very dangerous and very negligent. We work for a company that has had numerous new vehicles from them over the past few years. Good luck to any individuals having dealings with this company "
02 November 2023
Anynomous
" Local family owned company really helpful for the personal touch "
26 April 2023
Anynomous
" I have to say I rang them three times over a year ago to enquire about an MG and never got a call back, disappointing. However, they have a new member of staff - Dave Rusman who has demonstrated some of the best customer service I've ever seen. He recalled a previous email enquiry from me (which he'd followed up) and on meeting was polite and highly knowledgeable about his products. He also has good knowledge of competitors models which is professional and shows a genuine interest in his field. Dave's advice was informed and very useful, allaying any worries I had.
It's a delight to meet someone who is clearly interested in his job android shines through. I hope he's recognised for his work and rewarded appropriately. "
26 October 2023
Anynomous
" Brilliant service, especially the sales team. Love my car from them, top job guys! "
Anynomous
" Had 4 new tyres from this garage a couple of months ago, 10 miles down the road my wheel fell off - I was in a terrible state I can tell you. Waited an hour for them to turn up, not much of an apology - thank goodness I hadn't got to the motorway I was heading for - could have killed me and however many others. They gave me a spare wheel and jack as compensation - cheers - is that all my life is worth - a hundred quid wheel. Still had to pay the full price for the full service and 4 tyres. What has prompted me to write this now is a colleague has had work done there today - he was about to drive off when he noticed the bonnet was not shut properly - again very dangerous and very negligent. We work for a company that has had numerous new vehicles from them over the past few years. Good luck to any individuals having dealings with this company "
02 November 2023Anynomous
" Local family owned company really helpful for the personal touch "
26 April 2023Anynomous
" I have to say I rang them three times over a year ago to enquire about an MG and never got a call back, disappointing. However, they have a new member of staff - Dave Rusman who has demonstrated some of the best customer service I've ever seen. He recalled a previous email enquiry from me (which he'd followed up) and on meeting was polite and highly knowledgeable about his products. He also has good knowledge of competitors models which is professional and shows a genuine interest in his field. Dave's advice was informed and very useful, allaying any worries I had.
26 October 2023It's a delight to meet someone who is clearly interested in his job android shines through. I hope he's recognised for his work and rewarded appropriately. "
Anynomous
" Brilliant service, especially the sales team. Love my car from them, top job guys! "
24 November 2023