" I had a non fault accident in my car and within 8 hours auxillis delivered a 66 reg Ford galaxy it was a fantastic car didn't want to give it back when I got mine back. Thank you definitely use them again. STEVE.. "
03 November 2023
Anynomous
" Our insurance company put us in touch with Auxillis after our accident - they were brilliant from start to finish. We were travelling from Ayrshire to Kent visiting family however a hire car was already arranged by the time we got to our destination and arrangements were also made for a car to be picked up by recovery and taken to their base to wait for it to be collected to be returned to our home in Scotland for repairs. We were able to go and empty our car at their Glasgow depot (as it was a shock to hear it could not be repaired) Our hire car although delivered to us in Kent was able to be returned in Scotland. As our car was a write off we were able to keep the hire car until we had sorted another car for ourselves. When everything was sorted they collected the hire car. Always helpful if we had to contact them. Very good service - thank you "
11 October 2023
Anynomous
" Amazing company, it's very rare these days to find a company that really understands the meaning of what great customer services is all about.
I was put at ease from the moment I used them after my accident until the hire car was returned. All
members of staff, from the telephone customer operator to the car delivery driver were very polite. I was talked through everything I needed to know.
Hire car delivered clean and full of fuel ready to use. Even when my accident repair shop needed more time, Auxillis obliged this delay.
Very easy to talk to and great customer service. "
02 August 2023
Anynomous
" We were delighted with the care and attention the Auxillis team showed us after we needed their assistance. Fast, accurate, honest, caring, couldn't have asked for more consideration. We would recommend using them at any time. Well done Auxillis. "
21 June 2023
Anynomous
" Good clean hire car, no question but watch for the T&C small print. £60 admin fee for passing on parking fine details cannot be justified. No problem with the parking fine and an 'small' charge to cover admin - but £60 to fill a form in for 30 seconds and email to tell me they have taken money from my card - that's daylight robbery and not on - On calling them I was simply told it's in the T&Cs and should have read them. None the less that cannot be justified surely. Be careful of this with this company and read their unreasonable terms on this. "
Anynomous
" I had a non fault accident in my car and within 8 hours auxillis delivered a 66 reg Ford galaxy it was a fantastic car didn't want to give it back when I got mine back. Thank you definitely use them again. STEVE.. "
03 November 2023Anynomous
" Our insurance company put us in touch with Auxillis after our accident - they were brilliant from start to finish. We were travelling from Ayrshire to Kent visiting family however a hire car was already arranged by the time we got to our destination and arrangements were also made for a car to be picked up by recovery and taken to their base to wait for it to be collected to be returned to our home in Scotland for repairs. We were able to go and empty our car at their Glasgow depot (as it was a shock to hear it could not be repaired) Our hire car although delivered to us in Kent was able to be returned in Scotland. As our car was a write off we were able to keep the hire car until we had sorted another car for ourselves. When everything was sorted they collected the hire car. Always helpful if we had to contact them. Very good service - thank you "
11 October 2023Anynomous
" Amazing company, it's very rare these days to find a company that really understands the meaning of what great customer services is all about.
02 August 2023I was put at ease from the moment I used them after my accident until the hire car was returned. All
members of staff, from the telephone customer operator to the car delivery driver were very polite. I was talked through everything I needed to know.
Hire car delivered clean and full of fuel ready to use. Even when my accident repair shop needed more time, Auxillis obliged this delay.
Very easy to talk to and great customer service. "
Anynomous
" We were delighted with the care and attention the Auxillis team showed us after we needed their assistance. Fast, accurate, honest, caring, couldn't have asked for more consideration. We would recommend using them at any time. Well done Auxillis. "
21 June 2023Anynomous
" Good clean hire car, no question but watch for the T&C small print. £60 admin fee for passing on parking fine details cannot be justified. No problem with the parking fine and an 'small' charge to cover admin - but £60 to fill a form in for 30 seconds and email to tell me they have taken money from my card - that's daylight robbery and not on - On calling them I was simply told it's in the T&Cs and should have read them. None the less that cannot be justified surely. Be careful of this with this company and read their unreasonable terms on this. "
02 June 2023