" Great service. Suits given to us 5 days before and did not have to be returned until 2 days later. Great quality suits. "
30 September 2023
Anynomous
" Hired 10 suits for our wedding in December. Suits were beautiful slim fitting dinnersuits. The service in store was fantastic and friendly. We collected the suits the week before our wedding, with just a few items to swap as some of the guys were not measured at the shop. Overall a fabulous service and would highly reccommend! "
23 February 2023
Anynomous
" Not sure how it rates 4 stars!! - if could award Zero star that would be too high! Hired 11 morning suits for a wedding in Aug 2014. Customer service is non-existent and quality of suits when they did eventually turn up (some were only being delivered to the shop the day before the wedding!) were quite shabby/poor quality with hems not sewn properly, buttons hanging off...shirts were marked or had been laundered so much that colour was more of a grey shade than white. We'd initially been very hopeful..,and were due to collect all suits, etc a week ahead of the wedding but when we turned up at the shop we were presented with a jumble of crumpled, mismatched outfits...different colour trousers, etc miles away from the 'pristine' suits that people had tried on back in May... the disinterested, unhelpful assistant could not even say when or if the full outfits would be ready/delivered...we were very concerned about what our guests would wear but when we raised our concerns we were told we ought to expect this level of service as it's a busy time for weddings! Furthermore, if we wanted to complain the MD was not contactable! Despite attending numerous appointments for 'fittings' between Feb and July... guests were now being told a week before the wedding that measurements were again needed but at that stage you have no chance of organising other suits so have to more or less go with what you are being given!...they could not guarantee whether we would get the sizes we needed as this was now only days before the wedding...the general approach seems to be for the assistant to periodically measure you but then on the day you are due to collect to try and palm you off with whatever jackets and trouser size that they have available even if it is clearly the wrong size, for example, one jacket measurement taken on 3 occasions was 38 but there was never a 38 size available so you are then offered a variety of other jacket sizes - could be a 36, could be a 44 and with the assistant telling you each time 'it looks fine'! My advice go somewhere else but if you've already signed up then stand your ground...you may have a bit of a fight to get the size you want/need and may have to keep returning to the shop but better to do that than face what some of our guests/our best man had...people ended up with oversized waistcoats, trousers that were inches too short but as these were only handed over on the day before the wedding with no chance then of getting the right length..the only option was to accept and end up wearing trousers very low down on hips so his ankles didn't show! We decided against wearing many of the off white shirts which meant a dash to the shops on the day before to buy new 'white' collar dress shirts...but it looked so much better...really wish we had not used Groom...was such a stressful experience. Please be aware that the 'pristine' suits you try on when signing up for the hire may not be the actual suits/outfits that are handed over to you!
hahanded handed youcollect! "
03 September 2023
Anynomous
" I was so happy with the service I got from the girls and suits all looked great on the day. They were so interested in what I wanted my husband to wear and how to get the best look possible for our special day. Couldn't have been any happier!
Thank you Vicky "
Anynomous
" Great service. Suits given to us 5 days before and did not have to be returned until 2 days later. Great quality suits. "
30 September 2023Anynomous
" Hired 10 suits for our wedding in December. Suits were beautiful slim fitting dinnersuits. The service in store was fantastic and friendly. We collected the suits the week before our wedding, with just a few items to swap as some of the guys were not measured at the shop. Overall a fabulous service and would highly reccommend! "
23 February 2023Anynomous
" Not sure how it rates 4 stars!! - if could award Zero star that would be too high! Hired 11 morning suits for a wedding in Aug 2014. Customer service is non-existent and quality of suits when they did eventually turn up (some were only being delivered to the shop the day before the wedding!) were quite shabby/poor quality with hems not sewn properly, buttons hanging off...shirts were marked or had been laundered so much that colour was more of a grey shade than white. We'd initially been very hopeful..,and were due to collect all suits, etc a week ahead of the wedding but when we turned up at the shop we were presented with a jumble of crumpled, mismatched outfits...different colour trousers, etc miles away from the 'pristine' suits that people had tried on back in May... the disinterested, unhelpful assistant could not even say when or if the full outfits would be ready/delivered...we were very concerned about what our guests would wear but when we raised our concerns we were told we ought to expect this level of service as it's a busy time for weddings! Furthermore, if we wanted to complain the MD was not contactable! Despite attending numerous appointments for 'fittings' between Feb and July... guests were now being told a week before the wedding that measurements were again needed but at that stage you have no chance of organising other suits so have to more or less go with what you are being given!...they could not guarantee whether we would get the sizes we needed as this was now only days before the wedding...the general approach seems to be for the assistant to periodically measure you but then on the day you are due to collect to try and palm you off with whatever jackets and trouser size that they have available even if it is clearly the wrong size, for example, one jacket measurement taken on 3 occasions was 38 but there was never a 38 size available so you are then offered a variety of other jacket sizes - could be a 36, could be a 44 and with the assistant telling you each time 'it looks fine'! My advice go somewhere else but if you've already signed up then stand your ground...you may have a bit of a fight to get the size you want/need and may have to keep returning to the shop but better to do that than face what some of our guests/our best man had...people ended up with oversized waistcoats, trousers that were inches too short but as these were only handed over on the day before the wedding with no chance then of getting the right length..the only option was to accept and end up wearing trousers very low down on hips so his ankles didn't show! We decided against wearing many of the off white shirts which meant a dash to the shops on the day before to buy new 'white' collar dress shirts...but it looked so much better...really wish we had not used Groom...was such a stressful experience. Please be aware that the 'pristine' suits you try on when signing up for the hire may not be the actual suits/outfits that are handed over to you!
03 September 2023hahanded handed youcollect! "
Anynomous
" I was so happy with the service I got from the girls and suits all looked great on the day. They were so interested in what I wanted my husband to wear and how to get the best look possible for our special day. Couldn't have been any happier!
27 May 2023Thank you Vicky "