" Always amazes me their prices !!! No concessions for anyone of any age or circumstances. I was charged £26 on top for putting my hair put 'up' person beside me was longer having her hair finished with straightners. Also £20 on top for a five minute trim. "
18 October 2023
Anynomous
" Excellent salon, so very professional. TJs work is always exceptional. Jamie Lee on the reception is always very helpful and curtious. I'm just thankful we have this salon in Lancaster! "
28 July 2023
Anynomous
" Extreamly bad. Thy damaged my hair more than before and I didn't get what I want. I mean, particularly, Losi!
Further, they are expensive! "
08 May 2023
Anynomous
" Pleasant staff (and owners) who try to please. This they do most of the time and I leave the salon satisfied. However, over recent months the Jo & Cass experience has been slipping somewhat. It's difficult to put ones finger on why this might be other than each appointment now feels very rushed. It's not unusual for two or three different girls to attend to ones hair, each taking over from the other as they run out of time before their next client comes in. One will wash the hair, the second will colour and the third will blow dry. On a couple of occasions, again because they've run out of time, I've even had two girls colouring and blow drying my hair at the same time, one on each side of me. Most uncomfortable. Not at all relaxing. At over a £100 per salon visit, I expect better. I really do hope this rushed fragmented service is a temporary phase they're going through. If not, I'll explore the possibility of taking my custom elsewhere. Hair and beauty treatments don't come cheap and I'd like to leave the salon feeling that I've had much pleasure in return for parting with my hard earned money. For the past few visits, I can't say I have. "
27 January 2023
Anynomous
" Me and my wife came in for the first time the other day and received a warm welcome on arrival. My wife had a cut and colour in Jo & Cass and I had a cut and shave in the Mens Room. All the staff went above and beyond to make sure we had an enjoyable experience. They even brought me out a complimentary ice cold beer! All the staff seemed friendly, professional and knowledgeable and we have already book our next appointments. HIGHLY RECOMMENDED! "
Anynomous
" Always amazes me their prices !!! No concessions for anyone of any age or circumstances. I was charged £26 on top for putting my hair put 'up' person beside me was longer having her hair finished with straightners. Also £20 on top for a five minute trim. "
18 October 2023Anynomous
" Excellent salon, so very professional. TJs work is always exceptional. Jamie Lee on the reception is always very helpful and curtious. I'm just thankful we have this salon in Lancaster! "
28 July 2023Anynomous
" Extreamly bad. Thy damaged my hair more than before and I didn't get what I want. I mean, particularly, Losi!
08 May 2023Further, they are expensive! "
Anynomous
" Pleasant staff (and owners) who try to please. This they do most of the time and I leave the salon satisfied. However, over recent months the Jo & Cass experience has been slipping somewhat. It's difficult to put ones finger on why this might be other than each appointment now feels very rushed. It's not unusual for two or three different girls to attend to ones hair, each taking over from the other as they run out of time before their next client comes in. One will wash the hair, the second will colour and the third will blow dry. On a couple of occasions, again because they've run out of time, I've even had two girls colouring and blow drying my hair at the same time, one on each side of me. Most uncomfortable. Not at all relaxing. At over a £100 per salon visit, I expect better. I really do hope this rushed fragmented service is a temporary phase they're going through. If not, I'll explore the possibility of taking my custom elsewhere. Hair and beauty treatments don't come cheap and I'd like to leave the salon feeling that I've had much pleasure in return for parting with my hard earned money. For the past few visits, I can't say I have. "
27 January 2023Anynomous
" Me and my wife came in for the first time the other day and received a warm welcome on arrival. My wife had a cut and colour in Jo & Cass and I had a cut and shave in the Mens Room. All the staff went above and beyond to make sure we had an enjoyable experience. They even brought me out a complimentary ice cold beer! All the staff seemed friendly, professional and knowledgeable and we have already book our next appointments. HIGHLY RECOMMENDED! "
06 January 2023