" A great place with good service and friendly staff. A nice change to the standard chain and a central location with no problems for parking. A tasty cooked breakfast I always look for to trips to Penrith because of this hotel. "
12 November 2023
Anynomous
" An afternoon tea surprise for my sisters. It was fabulous, they changed one of the sandwich fillings without any extra charges,the cakes were gorgeous. The staff were all very professional. Will certainly be back xx "
15 October 2023
Anynomous
" We hadn't booked so sat in the lounge area, service was very slow to the point we felt ignored in favour of those sitting in the restaurant as staff kept walking through. Appreciate restaurant is the priority but if you're also going to serve food in the lounge/bar either have dedicated staff for this or let people order at the bar - we waited half an hour after finishing our mains for someone to take our plates and order dessert. The food when it came was absolutely faultless hence the three stars, but we did almost walk out before our orders were taken so would have missed out otherwise. "
16 July 2023
Anynomous
" Very clean hotel . Service was great and the food was good also . Was There for may day celebration so good atmosphere in hotel . Hotel was very central "
02 May 2023
Anynomous
" The hotel generally felt fairly luxury but not to the point of excess. It had a quite chilled demeanour. The rooms were lovely with a big double need and tidy bathroom. The bar had a decent selection and good service, as did the reception. The only point of annoyance was that their brochure listed that their sister hotel had a gym, spa, etc, and that you could get access with your key. It was only after talking with the staff that you find out it was 20 miles away. Overall fantastic experience. "
Anynomous
" A great place with good service and friendly staff. A nice change to the standard chain and a central location with no problems for parking. A tasty cooked breakfast I always look for to trips to Penrith because of this hotel. "
12 November 2023Anynomous
" An afternoon tea surprise for my sisters. It was fabulous, they changed one of the sandwich fillings without any extra charges,the cakes were gorgeous. The staff were all very professional. Will certainly be back xx "
15 October 2023Anynomous
" We hadn't booked so sat in the lounge area, service was very slow to the point we felt ignored in favour of those sitting in the restaurant as staff kept walking through. Appreciate restaurant is the priority but if you're also going to serve food in the lounge/bar either have dedicated staff for this or let people order at the bar - we waited half an hour after finishing our mains for someone to take our plates and order dessert. The food when it came was absolutely faultless hence the three stars, but we did almost walk out before our orders were taken so would have missed out otherwise. "
16 July 2023Anynomous
" Very clean hotel . Service was great and the food was good also . Was There for may day celebration so good atmosphere in hotel . Hotel was very central "
02 May 2023Anynomous
" The hotel generally felt fairly luxury but not to the point of excess. It had a quite chilled demeanour. The rooms were lovely with a big double need and tidy bathroom. The bar had a decent selection and good service, as did the reception. The only point of annoyance was that their brochure listed that their sister hotel had a gym, spa, etc, and that you could get access with your key. It was only after talking with the staff that you find out it was 20 miles away. Overall fantastic experience. "
11 April 2023