I bought a coat from Walkers for £250 and just over six months later the fabric is disintegrating in not one but many different places to the point that I cannot wear it. On contacting Walkers they have told me that neither they nor the manufacturer will accept it as faulty due to the length of time I have owned it. Six and a half months!! Although a small hole appeared within one month of owning the coat I liked it and hoped it was just a minor defect. Unfortunately in the following months lots more holes appeared. I then contacted the shop. I believe that a price tag of £250 merits a garment that lasts longer than 6 months. They assured me that in the space of eight hours both they and the manufacturer had managed to contact and receive replies from every single customer that had bought the identical garment. They were able to tell me that none of them had had a similar problem. A true feat of efficiency but of no use to me. When I asked for further help they simply ignore my emails. "
12 May 2023
Anynomous
" Dear Karen and all at Walkers. I am absolutely thrilled with my Barbara Spear top in old taupe that arrived yesterday, having been posted to me the previous afternoon with free postage! I will certainly be buying more items from this unique company.
best wishes. sue. "
20 June 2023
Anynomous
" I found an outfit for my daughter's wedding here. I have been able to wear it several times since. This is not usual for mother-of-the-bride outfits. While I was looking I also found another top that I couldn't resist. The girls are really friendly and give honest helpful advice. "
Anynomous
" Poor quality and terrible customer service
12 May 2023I bought a coat from Walkers for £250 and just over six months later the fabric is disintegrating in not one but many different places to the point that I cannot wear it. On contacting Walkers they have told me that neither they nor the manufacturer will accept it as faulty due to the length of time I have owned it. Six and a half months!! Although a small hole appeared within one month of owning the coat I liked it and hoped it was just a minor defect. Unfortunately in the following months lots more holes appeared. I then contacted the shop. I believe that a price tag of £250 merits a garment that lasts longer than 6 months. They assured me that in the space of eight hours both they and the manufacturer had managed to contact and receive replies from every single customer that had bought the identical garment. They were able to tell me that none of them had had a similar problem. A true feat of efficiency but of no use to me. When I asked for further help they simply ignore my emails. "
Anynomous
" Dear Karen and all at Walkers. I am absolutely thrilled with my Barbara Spear top in old taupe that arrived yesterday, having been posted to me the previous afternoon with free postage! I will certainly be buying more items from this unique company.
20 June 2023best wishes. sue. "
Anynomous
" I found an outfit for my daughter's wedding here. I have been able to wear it several times since. This is not usual for mother-of-the-bride outfits. While I was looking I also found another top that I couldn't resist. The girls are really friendly and give honest helpful advice. "
28 October 2023