" Our Mazda 3 showed a service warning light even though it had just been serviced by the dealership in west yorks prior to purchase,called into Wrights Mazda who dealt with problem straight away .The staff were helpful,friendly and efficient especially the service advisor who dealt with us ,enabling us to enjoy the rest of our holiday without further problems.Full marks to Wrights Mazda. "
25 September 2023
Anynomous
" I travelled from Sevenoaks to Norwich to part exchange my car for a second hand car that Wights had taken in part exchange. I can recommend this firm, everything was as described on the telephone. minimal deposit to hold the car gave me confidence and all dealings were professional and the whole process very slick and as agreed. The car was presented extremly well and if anything exceeded my expectations, a decent test drive, decent RAC warranty and 12 months breakdown cover a very pleasant additional surprise - very impressed, many thanks "
05 September 2023
Anynomous
" Rude and unprofessional. with no customer focus, empathy or care. On arrival there was someone on the phone rolling his eyes (Nick) at the customer on the other line.
We had a mix up with the timings but were shouted at 'You are late"- but they were able to do the MOT - which is actually done by another company which was a surprise as no-one told us this on booking the MOT..
No cup of tea was offered during the exceptionally long wait (an MOT that took over three hours and no-one came to explain why nor give updates is unacceptable).
At no time was any apology or explanation given. This is in complete contrast to the Mazda dealership in Poole that we have used in the past who were wonderful.
This company does not seem at all interested in the customers. The car came back from the MOT with an extra 'ding' in the door and again, not even an apology.
Very poor ambassadors for the brand of Mazda I hope that we never have to deal with this company again.
Highly unrecommended. "
29 July 2023
Anynomous
" Very efficient and polite service with focus on actually helping customers. "
19 March 2023
Anynomous
" No pressure sales at this garage, always there to help. Dean is your man for a great deal on a car. "
Anynomous
" Our Mazda 3 showed a service warning light even though it had just been serviced by the dealership in west yorks prior to purchase,called into Wrights Mazda who dealt with problem straight away .The staff were helpful,friendly and efficient especially the service advisor who dealt with us ,enabling us to enjoy the rest of our holiday without further problems.Full marks to Wrights Mazda. "
25 September 2023Anynomous
" I travelled from Sevenoaks to Norwich to part exchange my car for a second hand car that Wights had taken in part exchange. I can recommend this firm, everything was as described on the telephone. minimal deposit to hold the car gave me confidence and all dealings were professional and the whole process very slick and as agreed. The car was presented extremly well and if anything exceeded my expectations, a decent test drive, decent RAC warranty and 12 months breakdown cover a very pleasant additional surprise - very impressed, many thanks "
05 September 2023Anynomous
" Rude and unprofessional. with no customer focus, empathy or care. On arrival there was someone on the phone rolling his eyes (Nick) at the customer on the other line.
29 July 2023We had a mix up with the timings but were shouted at 'You are late"- but they were able to do the MOT - which is actually done by another company which was a surprise as no-one told us this on booking the MOT..
No cup of tea was offered during the exceptionally long wait (an MOT that took over three hours and no-one came to explain why nor give updates is unacceptable).
At no time was any apology or explanation given. This is in complete contrast to the Mazda dealership in Poole that we have used in the past who were wonderful.
This company does not seem at all interested in the customers. The car came back from the MOT with an extra 'ding' in the door and again, not even an apology.
Very poor ambassadors for the brand of Mazda I hope that we never have to deal with this company again.
Highly unrecommended. "
Anynomous
" Very efficient and polite service with focus on actually helping customers. "
19 March 2023Anynomous
" No pressure sales at this garage, always there to help. Dean is your man for a great deal on a car. "
30 December 2023