" Very pleased with the finished product BUT it took 5 months to complete, quoted 8-12 weeks. Be prepared to pay over the phone on demand. We were even asked to pay the final balance before completion. After sales service very poor and unprofessional. We even emailed the director with concerns and received no reply.
Sub contractors were great but not could recommend this company. "
18 October 2023
Anynomous
" Very dissatisfied! During the installation of my facia and soffits , they damaged the freshly painted wood work on the house with their ladders ! Said Health and safety wouldn't let them put protective pads on the ends of ladders ! Their fitters van leaked oil over the drive and they denied it ! The facia was left sloping down on one side . They came back to rectify but no real improvement.. I got another company to fix the slope and when they were up they discovered there was gutter was all sloping into the house and not going down the drain ! Poor from start to finish .. sub standard. "
12 July 2023
Anynomous
" My wife and I have used THI twice, once for a front door and second time for fascia etc and both times they have been brilliant. We deal with the rep Robert and the fitter Dom and both of them really take thier time to explain things and walk us through everything. I wouldn't go else where now... Quality fo service is 5 star, quality of product is 5 star, so eary to do business with "
Anynomous
" Very pleased with the finished product BUT it took 5 months to complete, quoted 8-12 weeks. Be prepared to pay over the phone on demand. We were even asked to pay the final balance before completion. After sales service very poor and unprofessional. We even emailed the director with concerns and received no reply.
18 October 2023Sub contractors were great but not could recommend this company. "
Anynomous
" Very dissatisfied! During the installation of my facia and soffits , they damaged the freshly painted wood work on the house with their ladders ! Said Health and safety wouldn't let them put protective pads on the ends of ladders ! Their fitters van leaked oil over the drive and they denied it ! The facia was left sloping down on one side . They came back to rectify but no real improvement.. I got another company to fix the slope and when they were up they discovered there was gutter was all sloping into the house and not going down the drain ! Poor from start to finish .. sub standard. "
12 July 2023Anynomous
" My wife and I have used THI twice, once for a front door and second time for fascia etc and both times they have been brilliant. We deal with the rep Robert and the fitter Dom and both of them really take thier time to explain things and walk us through everything. I wouldn't go else where now... Quality fo service is 5 star, quality of product is 5 star, so eary to do business with "
07 October 2023