" I didn't like this place at all, the tanks were dirty and over populated as a marine fish owner i was appalled at how bad a specialist place like this can have dirtier tanks than myself. Access to the entrance is a little bit confusing in my opinion. The staff were friendly and informative so kudos too them. "
25 October 2023
Anynomous
" Still a good trip out but looking at bit dated. Seahorses are plentiful now and most displays are well stocked. The octopus was new to me and quite interesting. Overpriced cafe so brought own lunch and set a limit for shop as onlu cuddly toys, magnets and pencils worth buying. "
18 October 2023
Anynomous
" Lovely day out with the family. Lots to see and longest "conveyor belt" viewing tank we've been on which my 12 month old and e year old both enjoyed. Liked the outside seal viewing. Guy on till also did a little tour which was nice and informative. Food was a real let down, but I'm not taking a star away for that as it's the aquarium I'm rating but better service and a cleaner canteen would be great :) "
04 October 2023
Anynomous
" The aquarium is one of the smallest I have been to but the shark tunnel is the best I have seen and all but one of the other displays are well maintained and there is good information at each tank. We spent several hours here and listened to several of the talks making it a most enjoyable visit.
So why only 3 stars? - Two reasons, the guppy tank and the "restaurant'.
The guppy tank is very badly neglected and the fish in the tank are in bad condition. This tank is in the educational room, talk about ironic!
But the worst thing about the whole experience is the so called "restaurant". This is a snak bar offering little choice at grotesquely inflated prices! They do not cater for people with allergies and the staff do not know what is in their products, even though the law states they must know this information. The manager has a couldn't care less attitude and even stated he was not the manager when we asked to see him (several other staff stated he was the manager).
"
03 April 2023
Anynomous
" The tunnel is pretty good and the sharks are impressive but other than this there is not really much on offer for the £15.00 entry price.
The seal enclosure has seen better days and can do with a good clean.
The restaurant was not a great experience as even though it was relatively empty they still managed to forget my order so I was waiting around 45 mins for a burger and chips! "
Anynomous
" I didn't like this place at all, the tanks were dirty and over populated as a marine fish owner i was appalled at how bad a specialist place like this can have dirtier tanks than myself. Access to the entrance is a little bit confusing in my opinion. The staff were friendly and informative so kudos too them. "
25 October 2023Anynomous
" Still a good trip out but looking at bit dated. Seahorses are plentiful now and most displays are well stocked. The octopus was new to me and quite interesting. Overpriced cafe so brought own lunch and set a limit for shop as onlu cuddly toys, magnets and pencils worth buying. "
18 October 2023Anynomous
" Lovely day out with the family. Lots to see and longest "conveyor belt" viewing tank we've been on which my 12 month old and e year old both enjoyed. Liked the outside seal viewing. Guy on till also did a little tour which was nice and informative. Food was a real let down, but I'm not taking a star away for that as it's the aquarium I'm rating but better service and a cleaner canteen would be great :) "
04 October 2023Anynomous
" The aquarium is one of the smallest I have been to but the shark tunnel is the best I have seen and all but one of the other displays are well maintained and there is good information at each tank. We spent several hours here and listened to several of the talks making it a most enjoyable visit.
03 April 2023So why only 3 stars? - Two reasons, the guppy tank and the "restaurant'.
The guppy tank is very badly neglected and the fish in the tank are in bad condition. This tank is in the educational room, talk about ironic!
But the worst thing about the whole experience is the so called "restaurant". This is a snak bar offering little choice at grotesquely inflated prices! They do not cater for people with allergies and the staff do not know what is in their products, even though the law states they must know this information. The manager has a couldn't care less attitude and even stated he was not the manager when we asked to see him (several other staff stated he was the manager).
"
Anynomous
" The tunnel is pretty good and the sharks are impressive but other than this there is not really much on offer for the £15.00 entry price.
07 February 2023The seal enclosure has seen better days and can do with a good clean.
The restaurant was not a great experience as even though it was relatively empty they still managed to forget my order so I was waiting around 45 mins for a burger and chips! "