" Location is not very near the train station, would have to walk around 15-20mins, which is inconvenient for travellers with big luggages. Staff was helpful and quick with service. "
04 November 2023
Anynomous
" Didn't give us a condition report on pick up then charged us for damage we couldn't even see much less caused apparently rim was scratched.
absolutely terrible service!!!!! Asked to see previous condition report for car which they at first refused to do.
Kept us waiting over half an hour even though they knew we had a train to catch. "
24 September 2023
Anynomous
" The place is a joke. While the process of getting the car isn't bad, make SURE you review your car with them, and EVERY little dent, scratch, etc. is documented. Even if the process takes 15 minutes, do it. Why? They'll find something and charge you for it. I highly recommend getting insurance to ensure you don't flip the bill. Additionally, save your receipt when filling it up, and when you return the car, be prepared to wait.
This is the second time Hertz International has been just horrible. "
26 June 2023
Anynomous
" The worst thing I did in my life rent a car and not sap the extra insurance and then I was told that avia broken a wheel and a scratch that were placed in the part and to an a without I was charged 460 extra pounds for something I did not do And when they complained they laughed at me "
23 February 2023
Anynomous
" We avoided a different location due to the number of bad reviews and allegations of fraudulent charges but encountered the same experience ourselves. Staff informed me there was a small nick on a tyre for which they charged us 260 €. We hit nothing on our trip; I presented our Vehicle Condition Report which indicated pre-existing damage but they insisted it must have been unrelated. Even if the charge were legitimate, 260 € is an absurd amount to replace a small tyre. This has been our only experience with Hertz; however, taking into the consideration the wealth of similar reviews we’ve encountered we will encourage others to rent elsewhere. "
Anynomous
" Location is not very near the train station, would have to walk around 15-20mins, which is inconvenient for travellers with big luggages. Staff was helpful and quick with service. "
04 November 2023Anynomous
" Didn't give us a condition report on pick up then charged us for damage we couldn't even see much less caused apparently rim was scratched.
24 September 2023absolutely terrible service!!!!! Asked to see previous condition report for car which they at first refused to do.
Kept us waiting over half an hour even though they knew we had a train to catch. "
Anynomous
" The place is a joke. While the process of getting the car isn't bad, make SURE you review your car with them, and EVERY little dent, scratch, etc. is documented. Even if the process takes 15 minutes, do it. Why? They'll find something and charge you for it. I highly recommend getting insurance to ensure you don't flip the bill. Additionally, save your receipt when filling it up, and when you return the car, be prepared to wait.
26 June 2023This is the second time Hertz International has been just horrible. "
Anynomous
" The worst thing I did in my life rent a car and not sap the extra insurance and then I was told that avia broken a wheel and a scratch that were placed in the part and to an a without I was charged 460 extra pounds for something I did not do And when they complained they laughed at me "
23 February 2023Anynomous
" We avoided a different location due to the number of bad reviews and allegations of fraudulent charges but encountered the same experience ourselves. Staff informed me there was a small nick on a tyre for which they charged us 260 €. We hit nothing on our trip; I presented our Vehicle Condition Report which indicated pre-existing damage but they insisted it must have been unrelated. Even if the charge were legitimate, 260 € is an absurd amount to replace a small tyre. This has been our only experience with Hertz; however, taking into the consideration the wealth of similar reviews we’ve encountered we will encourage others to rent elsewhere. "
01 December 2023