" We have now stayed here on quite a few occasions. If you get a deal it is worth a visit. Town centre with a car park is a bonus. Food very good . A bit tired but staff great. "
12 November 2023
Anynomous
" Booked Mercure for a 40th wedding anniversary in August. Firstly on the night there was little or no air conditioning and since there was 150 guests invited people were feeling the heat. Secondly for the number of guests there was 1 staff member on the bar which caused large queues at one point no drinks could be served as there was no change in the till. Thirdly we paid £900 for a sub standard buffet of sandwiches, potato wedges, satay sticks and under cooked sausage rolls which had to be sent back. There certainly wasn't enough for the amount of guests. Although there was certain drinks reduced the price of drink was still high. I sent an email with my list of complaints only to receive an email with an apology, no offer of any kind of compensation. I would not recommend this hotel for a function.
Denny Kerr
Ayr "
26 September 2023
Anynomous
" quiet, nice place. rooms bit oldish but absolutely perfect. Good breakfast, bar is very good. Close to the sea and the sunset is beautiful from the window. (if you are lucky) "
30 May 2023
Anynomous
" Central to all the shops, rooms are a wee bit dated but are really clean and beds are comfy. Staff are really nice. Nice views if you in a front room "
10 April 2023
Anynomous
" Very nice hotel. Staff very helpful. Great location. Food was superb. Would definitely recommend it and we will most certainly be back "
Anynomous
" We have now stayed here on quite a few occasions. If you get a deal it is worth a visit. Town centre with a car park is a bonus. Food very good . A bit tired but staff great. "
12 November 2023Anynomous
" Booked Mercure for a 40th wedding anniversary in August. Firstly on the night there was little or no air conditioning and since there was 150 guests invited people were feeling the heat. Secondly for the number of guests there was 1 staff member on the bar which caused large queues at one point no drinks could be served as there was no change in the till. Thirdly we paid £900 for a sub standard buffet of sandwiches, potato wedges, satay sticks and under cooked sausage rolls which had to be sent back. There certainly wasn't enough for the amount of guests. Although there was certain drinks reduced the price of drink was still high. I sent an email with my list of complaints only to receive an email with an apology, no offer of any kind of compensation. I would not recommend this hotel for a function.
26 September 2023Denny Kerr
Ayr "
Anynomous
" quiet, nice place. rooms bit oldish but absolutely perfect. Good breakfast, bar is very good. Close to the sea and the sunset is beautiful from the window. (if you are lucky) "
30 May 2023Anynomous
" Central to all the shops, rooms are a wee bit dated but are really clean and beds are comfy. Staff are really nice. Nice views if you in a front room "
10 April 2023Anynomous
" Very nice hotel. Staff very helpful. Great location. Food was superb. Would definitely recommend it and we will most certainly be back "
20 February 2023