" I have just bought a Vauxhall Antara and I couldn't be happier with the service I received. Gavin certainly knows his stuff and he made sure that everything was in order with the car before I collected it.
I have only ever bought from large dealers before but I will definitely be returning here when I decide I want another new car. "
14 September 2023
Anynomous
" If only I was able to leave 0 stars. Bought a Jeep from here Mid 2016, the car failed it's miserably 6 months prior to purchase. I was informed all repairs were carried out and shown the pass certificate which showed 1 advisory which was very minimal.
I put the car through a MOT 5 months after purchase for it to fail on all the parts that I was told were replaced at the last test. Numerous mechanics have informed me it would be near impossible for those parts to last less than a year and was told the parts on the vehicle had been there for many years.
I took the vehicle back to Murdo Murchison after advise from DVSA, Citizens Advice, RAC and trading standards. This Garage told me I had to pay for all the repairs even though by law they had to prove the car was road worthy at the time of sale if not it would be at their expense. (They refused to show documentation of the parts repaired or any invoice for parts they purchased for repair) I had 3 quotes for the repairs, ranging from £2100 to £2450 (the car cost £3000). As a result of not being able to afford the repairs and further issues that would be needed to keep the car roadworthy, the car is now worthless.
This garage will fob you off with all sorts of excuses to get out of taking responsibility, from claiming the garage is under new ownership when companies house has no record of this, "we're just looking after it while the owner is away", "the member of staff who sold you the car no longer works here so I'd have to chase him up for my money back", "for all I know, you and the member of staff did the deal away from the premises so not our responsibility" "the owners son will email you if he feels he should refund you" (never received an email) and mine and my father's favourite excuse "you could have switched the good parts for faulty parts" (like I have 20+ hours of time to mess about under a car with absolutely no mechanical knowledge)
The apparent "New Owner" also refused to give me his name so I haven't got a reference and informed me he had no contact details or phone numbers for Murdo Murchison (the real owner)
I'd hate for anyone else to go through what I have so please take mine and other customers advise who have reviewed them on her.... DO NOT BUY A CAR FROM HERE!
If you want a cheap car which may turn out to be a death trap like my Jeep then this is the place to go, if you don't want to be ripped off and left with no car and no money I'd suggest use anyone but these people.
Legal proceedings have been commenced, fortunately my solicitor has taken this on as a no win no fee so I have nothing more to lose. "
16 January 2023
Anynomous
" Phoned ahead to check bodywork was without dents or scratches. Was assured there were only a couple of small scratches. Drove an hour to get there to find a large dent in the rear wing. Salesman says he missed it when he looked round. First thing I saw. Took for test drive and got an 'engine malfunction' warning message twice as it cut out and I had to come to a halt on a busy road. I won't be back... "
Anynomous
" I have just bought a Vauxhall Antara and I couldn't be happier with the service I received. Gavin certainly knows his stuff and he made sure that everything was in order with the car before I collected it.
14 September 2023I have only ever bought from large dealers before but I will definitely be returning here when I decide I want another new car. "
Anynomous
" If only I was able to leave 0 stars. Bought a Jeep from here Mid 2016, the car failed it's miserably 6 months prior to purchase. I was informed all repairs were carried out and shown the pass certificate which showed 1 advisory which was very minimal.
16 January 2023I put the car through a MOT 5 months after purchase for it to fail on all the parts that I was told were replaced at the last test. Numerous mechanics have informed me it would be near impossible for those parts to last less than a year and was told the parts on the vehicle had been there for many years.
I took the vehicle back to Murdo Murchison after advise from DVSA, Citizens Advice, RAC and trading standards. This Garage told me I had to pay for all the repairs even though by law they had to prove the car was road worthy at the time of sale if not it would be at their expense. (They refused to show documentation of the parts repaired or any invoice for parts they purchased for repair) I had 3 quotes for the repairs, ranging from £2100 to £2450 (the car cost £3000). As a result of not being able to afford the repairs and further issues that would be needed to keep the car roadworthy, the car is now worthless.
This garage will fob you off with all sorts of excuses to get out of taking responsibility, from claiming the garage is under new ownership when companies house has no record of this, "we're just looking after it while the owner is away", "the member of staff who sold you the car no longer works here so I'd have to chase him up for my money back", "for all I know, you and the member of staff did the deal away from the premises so not our responsibility" "the owners son will email you if he feels he should refund you" (never received an email) and mine and my father's favourite excuse "you could have switched the good parts for faulty parts" (like I have 20+ hours of time to mess about under a car with absolutely no mechanical knowledge)
The apparent "New Owner" also refused to give me his name so I haven't got a reference and informed me he had no contact details or phone numbers for Murdo Murchison (the real owner)
I'd hate for anyone else to go through what I have so please take mine and other customers advise who have reviewed them on her.... DO NOT BUY A CAR FROM HERE!
If you want a cheap car which may turn out to be a death trap like my Jeep then this is the place to go, if you don't want to be ripped off and left with no car and no money I'd suggest use anyone but these people.
Legal proceedings have been commenced, fortunately my solicitor has taken this on as a no win no fee so I have nothing more to lose. "
Anynomous
" Phoned ahead to check bodywork was without dents or scratches. Was assured there were only a couple of small scratches. Drove an hour to get there to find a large dent in the rear wing. Salesman says he missed it when he looked round. First thing I saw. Took for test drive and got an 'engine malfunction' warning message twice as it cut out and I had to come to a halt on a busy road. I won't be back... "
14 January 2023