" We were travelling as an all-male group, for a friend's 50th birthday celebration, so maybe not a typical group. However, I can say that the hotel met all of our needs. We were aware that there was extensive building works taking place, as described on the hotel website. The only elements of the works that impacted on my experience, were the scaffolding and associated dust around my balcony, which meant the hotel room window had to stay closed, and the facilities around the rooftop pool. Given that access to the pool is via lift and then 3 flights of stairs, the lack of any toilet facilities and possibly, a temporary bar selling drinks and snacks, was a shame.
Other than that, the staff couldn't have been more helpful, the lobby bar and restaurant was nice and the rooms (we were in a newly refurbished room) were amazing.
I intend to return to the hotel once the work is complete, as the designs for the 8th floor, in particular, look amazing. "
18 April 2023
Anynomous
" Very comfortable refurbished room. The staff polite, friendly and helpful. Good location just off the main Street. The breakfast was generally good although the food was tepid when it should have been hot. "
23 March 2023
Anynomous
" we were not told about extensive works going on. we would not have stayed had we known.
we stayed in room 609 and drills started at 9am until 6pm. cranes out the back window. no pool facilities or roof terrace. staff attitude wasnt great. "
15 February 2023
Anynomous
" Great place.. was being renovated when we stayed but no disruptions from the workers. Would be keen to stay again once all work is completed "
18 January 2023
Anynomous
" We have just returned from a 3 night mini break at this hotel.
To begin the hotel is very well located in the centre of town, and although the hotel is undergoing a major refurbishment it did not cause us any bother at all, we were worried about some of the very negative reviews recently, but as I have said we had no bother, bearing in mind that for most visitors it would be likely that they would be out and about in Gibraltar when the works were being carried out, (i.e. as advised to us between 9am and 6pm).
Breakfast was excellent with no problems regarding anything that any resident wanted, fresh fruit, breads, the "usual" fry goodies and very good yoghurt's.
Our room was one that had been refurbished with an enormous bed, along with free safety deposit box, large flat screen TV with all the channels one needed and finally a brand new bathroom.
Oh I nearly forgot to mention the rooftop terrace area, which although having a lot of work being done at present even though it at present does not have bar/cafe/restaurant there, it does have a great swimming pool that I can highly recommend, even though it was November. "
11 November 2023
Anynomous
" Nice hotel, we've stayed before, but undergoing refurbishment at the moment. We were advised of this prior to our stay, but unfortunately there was no mention that the balconies would be covered in scaffolding. The updated rooms are nice but the keys/locks are a bit awkward. I also had to ask for housekeeping on the second day as our room was not cleaned. The new pool looks nice, but there is building work going on all around it. There were also some very noisy guests there during our stay so unfortunately this was the least enjoyable of our three stays. "
22 October 2023
Anynomous
" The renovations seriously affect enjoyment of the hotel. We had planned to use the pool but didn't as the surrounding area is not relaxing. We couldn't use the room balcony because of the scaffolding.
All staff were friendly, helpful, efficient. Jesus in the restaurant was particularly pleasant and helpful.
The food was excellent, fresh and delicious.
We had a renovated room, but the trim in the bathroom was already deteriorating. The bed was comfortable.
Housekeeping was very poor, some days our bed was made, some days not. Bins not emptied, towels never replaced, or folded, coffee not replaced, cups washed some days, not on others. Others had pool towels placed in their room, we did not, I have no idea whether this was intentional or not. We stayed 4 nights.
It's hard to say whether I would recommend this hotel. It's location is very convenient, but until the renovations are completed visitors should be aware of the disruption. The housekeeping standards are not in keeping with the rest of our experience here. "
18 September 2023
Anynomous
" Have stayed at The Elliot previously, based on that experience decided to return.
Staff are friendly, attentive and always ready to help out.
I would particularly like to thank Attila from the Veranda Bar who takes time to converse and make you feel welcome.
The only negative for this stay was that the room air conditioning wasn't very effective. It was fine on my last visit which was in December and far cooler, but in the summer heat and humidity it can be difficult to get to sleep. I'm sure that this will be sorted out with the current refurbishment and I very much look forward to staying here again. "
15 July 2023
Anynomous
" We had a room on the 7th floor with a beautiful view of the water. The staff were very lovely and added an extra nice quality to the overall experience. We had an older room so it was dated but they are in the process of renovations so next time we stay there I think it will be much better. Excellent fish and chips. Everything we had on the menu was very good and we ate all of our meals at the hotel. "
05 July 2023
Anynomous
" Great central location in town for this very well kept hotel, the staff are excellent and facilities top notch. The city is on your doorstep and the pool is on the roof, certainly the finest hotel in town. "
12 April 2023
Anynomous
" Good hotel for the price. Great location, helpful friendly staff, decent ish bar prices and a good breakfast offering (aside from rubberised bacon, fatal error!). There were some renovation works going on but the lads didn't start making noise until 09:00 which was fine. Looks like it's going to be a very high standard of room when they're done with a stylish looking rooftop pool. Would definitely consider returning. "
01 April 2023
Anynomous
" Sept. 26, 2016, We were wandering the streets of Gibraltar in the afternoon and happened upon the Eliott off the main drag. A glass of house white wine and a Spanish beer, along with a wonderful Calamari on the patio was a wonderful break. Staff was a pleasure. If I ever get back there I will book a stay in the hotel. "
Anynomous
" We were travelling as an all-male group, for a friend's 50th birthday celebration, so maybe not a typical group. However, I can say that the hotel met all of our needs. We were aware that there was extensive building works taking place, as described on the hotel website. The only elements of the works that impacted on my experience, were the scaffolding and associated dust around my balcony, which meant the hotel room window had to stay closed, and the facilities around the rooftop pool. Given that access to the pool is via lift and then 3 flights of stairs, the lack of any toilet facilities and possibly, a temporary bar selling drinks and snacks, was a shame.
18 April 2023Other than that, the staff couldn't have been more helpful, the lobby bar and restaurant was nice and the rooms (we were in a newly refurbished room) were amazing.
I intend to return to the hotel once the work is complete, as the designs for the 8th floor, in particular, look amazing. "
Anynomous
" Very comfortable refurbished room. The staff polite, friendly and helpful. Good location just off the main Street. The breakfast was generally good although the food was tepid when it should have been hot. "
23 March 2023Anynomous
" we were not told about extensive works going on. we would not have stayed had we known.
15 February 2023we stayed in room 609 and drills started at 9am until 6pm. cranes out the back window. no pool facilities or roof terrace. staff attitude wasnt great. "
Anynomous
" Great place.. was being renovated when we stayed but no disruptions from the workers. Would be keen to stay again once all work is completed "
18 January 2023Anynomous
" We have just returned from a 3 night mini break at this hotel.
11 November 2023To begin the hotel is very well located in the centre of town, and although the hotel is undergoing a major refurbishment it did not cause us any bother at all, we were worried about some of the very negative reviews recently, but as I have said we had no bother, bearing in mind that for most visitors it would be likely that they would be out and about in Gibraltar when the works were being carried out, (i.e. as advised to us between 9am and 6pm).
Breakfast was excellent with no problems regarding anything that any resident wanted, fresh fruit, breads, the "usual" fry goodies and very good yoghurt's.
Our room was one that had been refurbished with an enormous bed, along with free safety deposit box, large flat screen TV with all the channels one needed and finally a brand new bathroom.
Oh I nearly forgot to mention the rooftop terrace area, which although having a lot of work being done at present even though it at present does not have bar/cafe/restaurant there, it does have a great swimming pool that I can highly recommend, even though it was November. "
Anynomous
" Nice hotel, we've stayed before, but undergoing refurbishment at the moment. We were advised of this prior to our stay, but unfortunately there was no mention that the balconies would be covered in scaffolding. The updated rooms are nice but the keys/locks are a bit awkward. I also had to ask for housekeeping on the second day as our room was not cleaned. The new pool looks nice, but there is building work going on all around it. There were also some very noisy guests there during our stay so unfortunately this was the least enjoyable of our three stays. "
22 October 2023Anynomous
" The renovations seriously affect enjoyment of the hotel. We had planned to use the pool but didn't as the surrounding area is not relaxing. We couldn't use the room balcony because of the scaffolding.
18 September 2023All staff were friendly, helpful, efficient. Jesus in the restaurant was particularly pleasant and helpful.
The food was excellent, fresh and delicious.
We had a renovated room, but the trim in the bathroom was already deteriorating. The bed was comfortable.
Housekeeping was very poor, some days our bed was made, some days not. Bins not emptied, towels never replaced, or folded, coffee not replaced, cups washed some days, not on others. Others had pool towels placed in their room, we did not, I have no idea whether this was intentional or not. We stayed 4 nights.
It's hard to say whether I would recommend this hotel. It's location is very convenient, but until the renovations are completed visitors should be aware of the disruption. The housekeeping standards are not in keeping with the rest of our experience here. "
Anynomous
" Have stayed at The Elliot previously, based on that experience decided to return.
15 July 2023Staff are friendly, attentive and always ready to help out.
I would particularly like to thank Attila from the Veranda Bar who takes time to converse and make you feel welcome.
The only negative for this stay was that the room air conditioning wasn't very effective. It was fine on my last visit which was in December and far cooler, but in the summer heat and humidity it can be difficult to get to sleep. I'm sure that this will be sorted out with the current refurbishment and I very much look forward to staying here again. "
Anynomous
" We had a room on the 7th floor with a beautiful view of the water. The staff were very lovely and added an extra nice quality to the overall experience. We had an older room so it was dated but they are in the process of renovations so next time we stay there I think it will be much better. Excellent fish and chips. Everything we had on the menu was very good and we ate all of our meals at the hotel. "
05 July 2023Anynomous
" Great central location in town for this very well kept hotel, the staff are excellent and facilities top notch. The city is on your doorstep and the pool is on the roof, certainly the finest hotel in town. "
12 April 2023Anynomous
" Good hotel for the price. Great location, helpful friendly staff, decent ish bar prices and a good breakfast offering (aside from rubberised bacon, fatal error!). There were some renovation works going on but the lads didn't start making noise until 09:00 which was fine. Looks like it's going to be a very high standard of room when they're done with a stylish looking rooftop pool. Would definitely consider returning. "
01 April 2023Anynomous
" Sept. 26, 2016, We were wandering the streets of Gibraltar in the afternoon and happened upon the Eliott off the main drag. A glass of house white wine and a Spanish beer, along with a wonderful Calamari on the patio was a wonderful break. Staff was a pleasure. If I ever get back there I will book a stay in the hotel. "
11 February 2023