" Monday I ordered Wednesday I received .. excellent service, great value for money, kind staff! "
27 April 2023
Anynomous
" The worst service I have found in my order !! Their mistakes and their insincerity followed one another !!
1st: they charged me with shipping while the recipient's address was within the city, with free shipping as they themselves pointed out. They corrected their mistake after my intervention.
2nd: I made the payment on December 12 and they accepted it on December 18 again with my own telephone intervention calling them for 3 consecutive days. Behavior unwavering and formally polite.
3rd: they declared delivery of parcels within 3 days since the address is in the city of Katerini and we finally received it after 17 days !!! As a godfather and godmother, we feel awful because of them our spiritual child received his gift after the Christmas holidays in a delayed manner.
And 4th and most important: their lie overflowed the glass. In my email communication with them because the delivery of the parcel is so late, they told me that the volume of parcels to be delivered due to holidays is large while I learn, afterwards, that they never delivered the parcel to the distributor but called the parents of my baptist and they "forced" them to go to their store themselves to receive their parcel !!!
I will not hide that I was outraged and bitterly disappointed. Away. The worst service without any exaggeration "
Anynomous
" Monday I ordered Wednesday I received .. excellent service, great value for money, kind staff! "
27 April 2023Anynomous
" The worst service I have found in my order !! Their mistakes and their insincerity followed one another !!
30 December 20231st: they charged me with shipping while the recipient's address was within the city, with free shipping as they themselves pointed out. They corrected their mistake after my intervention.
2nd: I made the payment on December 12 and they accepted it on December 18 again with my own telephone intervention calling them for 3 consecutive days. Behavior unwavering and formally polite.
3rd: they declared delivery of parcels within 3 days since the address is in the city of Katerini and we finally received it after 17 days !!! As a godfather and godmother, we feel awful because of them our spiritual child received his gift after the Christmas holidays in a delayed manner.
And 4th and most important: their lie overflowed the glass. In my email communication with them because the delivery of the parcel is so late, they told me that the volume of parcels to be delivered due to holidays is large while I learn, afterwards, that they never delivered the parcel to the distributor but called the parents of my baptist and they "forced" them to go to their store themselves to receive their parcel !!!
I will not hide that I was outraged and bitterly disappointed. Away. The worst service without any exaggeration "
Anynomous
" The best bookstore in town "
28 December 2023