" Was not a success. Buses did not keep to the timetable and it wasn’t the fault of the traffic, the other tour companies managed to get through alright. The commentary was sporadic; the staff seemed bored apart from one nice chap who kindly warned us that buses were one per hour in the afternoon. It is confusing to the tourist that all the posters show a big red double decker but it is exactly like another operator who has numerous buses. The boat trip was well organised though we had hoped to hop around the city and take in the sights, not spend half an hour waiting. "
02 December 2023
Anynomous
" The waiting time of this company it bad. I waited over an hour one time and over 45 minutes two other times.
There are not many staff around at the stops to help you if you need it. And if you get a few day pass keep your headphones as u won't be getting a second pair. Although I gave up on the second day because of the waiting times.
It's good value for money I have to say but only if you do everything included in the ticket.
I wish I had paid more money and gone with another company. Who's buses were a lot more frequent and cleaner. "
19 September 2023
Anynomous
" The pro was nice to get an overview of the city. Con: long wait times and because of a thunderstorm stopped running and asked everyone to get off handing out yellow ponchos. We were told to take the bus to get back to our hotel. I assume their are more professional and better ways to see the city. Definitely recommend exploring options before buying a ticket with this organization. "
05 August 2023
Anynomous
" Yellow Bus stop #19 was cancelled without any announcement. We lost 1 hour and gone to #18 where should wait another 37 minutes (instead of max 30 in the official info) to get one. Vehicles looking very secondhand. Headphone was missing. Bus drivers are stressed.
But Budapest is wonderful. It is a pity to miss 2 hours to explore it. "
14 April 2023
Anynomous
" The buses provided a sweet relief to a raining and freezing day. The tour was informative but, reused head phones on the bus seemed extremely gross. As the night skies cleared we headed for the boat tour which was inconveniently the farthest dock from the dropping off point of the buses. As we ran up to the dock exactly at embarkation time the assistant told us to head down the gangway, up the stairs and onto the boat. We ran down and up the stairs onto the boat, to which I asked the employee in a vest "Is this where we board or do we go to another place?" She replied in a demeaning tone "This is the bar! The boats not here" and proceed to laugh and mock me in front of the other employees. (A simple "No sorry, this is the bar. The boat is coming," would have been fine) This was extremely frustrating as I had just been given instructions that THIS was the boat and at this time was late, so I had reason to worry we had missed it. 30 minutes past time a boat showed up. Customer service is extremely lacking with this company. "
Anynomous
" Was not a success. Buses did not keep to the timetable and it wasn’t the fault of the traffic, the other tour companies managed to get through alright. The commentary was sporadic; the staff seemed bored apart from one nice chap who kindly warned us that buses were one per hour in the afternoon. It is confusing to the tourist that all the posters show a big red double decker but it is exactly like another operator who has numerous buses. The boat trip was well organised though we had hoped to hop around the city and take in the sights, not spend half an hour waiting. "
02 December 2023Anynomous
" The waiting time of this company it bad. I waited over an hour one time and over 45 minutes two other times.
19 September 2023There are not many staff around at the stops to help you if you need it. And if you get a few day pass keep your headphones as u won't be getting a second pair. Although I gave up on the second day because of the waiting times.
It's good value for money I have to say but only if you do everything included in the ticket.
I wish I had paid more money and gone with another company. Who's buses were a lot more frequent and cleaner. "
Anynomous
" The pro was nice to get an overview of the city. Con: long wait times and because of a thunderstorm stopped running and asked everyone to get off handing out yellow ponchos. We were told to take the bus to get back to our hotel. I assume their are more professional and better ways to see the city. Definitely recommend exploring options before buying a ticket with this organization. "
05 August 2023Anynomous
" Yellow Bus stop #19 was cancelled without any announcement. We lost 1 hour and gone to #18 where should wait another 37 minutes (instead of max 30 in the official info) to get one. Vehicles looking very secondhand. Headphone was missing. Bus drivers are stressed.
14 April 2023But Budapest is wonderful. It is a pity to miss 2 hours to explore it. "
Anynomous
" The buses provided a sweet relief to a raining and freezing day. The tour was informative but, reused head phones on the bus seemed extremely gross. As the night skies cleared we headed for the boat tour which was inconveniently the farthest dock from the dropping off point of the buses. As we ran up to the dock exactly at embarkation time the assistant told us to head down the gangway, up the stairs and onto the boat. We ran down and up the stairs onto the boat, to which I asked the employee in a vest "Is this where we board or do we go to another place?" She replied in a demeaning tone "This is the bar! The boats not here" and proceed to laugh and mock me in front of the other employees. (A simple "No sorry, this is the bar. The boat is coming," would have been fine) This was extremely frustrating as I had just been given instructions that THIS was the boat and at this time was late, so I had reason to worry we had missed it. 30 minutes past time a boat showed up. Customer service is extremely lacking with this company. "
10 March 2023