" Great pool and helpful staff. The location is pretty and the resort has lots of activities. The rooms are ever so slightly shabby but otherwise it's a great hotel "
12 May 2023
Anynomous
" Loved the hotel, clean, every request granted. And so many pools! Never seemed crowded. The staff so friendly and always smiling. Had a great relaxing stay! "
29 April 2023
Anynomous
" Absolutely perfect. Best to avoid rainy season. April was great. Definitely go again. Try to get the pool access suites. The beach is kept spotless and service is impeccable. Food is more authentic outside (naturally) "
17 April 2023
Anynomous
" A wonderful property of the Marriott Group.
This hotel/ resort has a huge compound with many swimming pools which was manicured like a man-made beach, complete with sand! How amazing!
Check-in was done seated at the couch area in the lobby and the staff were warm, friendly and approachable. We were shown to our room upon completion of check-in formalities and the staff also orientated us to the facilities available within the hotel/resort.
A major draw would be the fact that the hotel has its own stretch of beach co-shared with Westin and some other hotel properties. There are also restaurants by the beach which is a perfect ambient set-up to complete the entire beach holiday experience.
The spa personnel were really professional, especially the spa manager who take things upon herself to understand customer feedback when it fell short of expectations in some areas.
The buffet breakfast spread was really comprehensive and the freshly pressed juices and special juice shots concoction was a welcome start to a brand new day!
All in all, a wonderful and enjoyable stay at this awesome hotel/resort property. "
09 April 2023
Anynomous
" Amazing resort. It was fantastic. Everyone was so nice and helpful. Great pools. The spa was fantastic as well as the beach bars. "
22 March 2023
Anynomous
" Wow. Just wow.
The service and grounds surpassed my expectations hands down. Incredibly friendly staff that remember my name as well as my family. They are cognizant of every little detail from what we prefer to eat to refreshing my water when I’m at the gym. They were incredibly accommodating to cook us a full vegetarian Balinese meal after consulting with us in the morning. Breakfast buffet also had enough vegetarian items to accommodate. The pools and beaches were immaculate and the grounds are kept up with the upmost detail. The spa was incredibly relaxing—we got a massage room near the waterfalls and I was so relaxed that I almost fall asleep. Try the ginger tea in the spa because I’m addictive. The rooms were also up to date and clean.
It was really a treat to stay here. I feel so spoiled. I’ll recommend this resort to all of my friends & family. :) "
11 December 2023
Anynomous
" Amazing property. Attentive and friendly staff that is going above and beyond to ensure an exceptional experience. Great restaurant choices and beautiful beach "
13 November 2023
Anynomous
" Wife and I visited this fantastic resort December 2016. The greetings we received on arrival was unbelievably friendly. Very friendly service. Food was fantastic and the servers were very attentive. Great accommodation, clean room and linens. I will highly recommend this resort and any chance to return will be quickly accepted. Thanks "
04 September 2023
Anynomous
" This place is amazing. The scenery is gorgeous, the beach is clean, and the staff are all very helpful and friendly. Just outside of the resort you can visit the local town and see how life is in Bali, and there are other great activities as well not to far out from the resort. I would recommend this resort to anyone who is looking for a nice relaxing vacation. "
22 July 2023
Anynomous
" Great hotel and beautiful gardens. This hotel backs onto the beach which was great as you can choose to go to the beach or lounge by the pool.
Good food and cocktails at the hotel and the staff were polite and friendly.
The only downside to this hotel was that they were doing refurbishments and made a lot of drilling noises etc whilst we were trying to chill out by the pool. "
14 June 2023
Anynomous
" Nice and comfortable. Rather big estate and some might complain too much walking. Has own beachfront which is unlike the other Nusa Dua hotels. Friendly staff that's always ready to greet you. Rooms are somewhat dated. Has steps to bathroom so people with mobility issues might have to check with hotel. "
16 May 2023
Anynomous
" There’s a huge amount of space at this Nusa Dua resort, which covers 5,000 square metres. There are accommodation options to suit every budget (the villas with private pools are the most popular) and butler service if you’re feeling lazy. If all that relaxation gets too much, sign up for a workout on the beach; choose from a range of fitness classes, including total body workouts and muscle toning. At the spa, there’s a real emphasis on health, with treatments inspired by the seven pillars of wellbeing and a wide variety of holistic treatments designed to sooth and relax.
Where:
Nusa Dua
Rooms:
From £115 per room per night "
23 April 2023
Anynomous
" So beautiful and relaxing. Just loved it... Food choices in buffet was excellent for both veg and non veg variety. "
21 March 2023
Anynomous
" The hotel has a very beautiful ambiance and offers some free activities and services like drying clothes and ironing for it's guests.They also offer shuttle services to a nearby shopping mall.The beach and pool were both clean. The morning buffet is rich with many varieties and food tastes delicious with a section only for fresh juices and healthy smoothies prepared by a very nice Chef called Putu. The staff were very friendly. We bought some wooden sculptures and a butler called Dewa S. noticed them in our room and offered to wrap them with bubble wrap and pack them. Moreover,they were kind enough to let us check out late as our flight was in the evening. The only negative thing is the slight moldy smell in the rooms. I would like to thank everyone at the Laguna for making our stay a wonderful one. "
10 February 2023
Anynomous
" My partner and I stayed at their executive suite for 3 nights in Bali. Overall, thumbs up to the whole team here! We had a memorable stay here as SPG platinum member, and really enjoyed the service, the very lean check-in process, the surroundings, the clean beach, and the excellent drinks here. This place has the best evening atmosphere comparing to its neighboring hotels.
One feedback to the team could be: I understand that suite room may be under utilised because of its price and may not be used often. It would be nice to just check again the room condition (even if it is clean) once before the next guest check in. Because, sometimes, in such humid weather condition, the bed sheets tend to get wet and smells a bit bad if it is unused for a while. "
23 December 2023
Anynomous
" Good place for relaxing.
not crowded, clean beach, clean & clear water, nice to swim "
25 November 2023
Anynomous
" The pool was amazing, very clean and literally circled the hotel. We had a garden view room which was absolutely fine, a little dated but clean. The lobby smelt a bit musty however we put that down to the humidity in Bali.
The buffet was good, plenty of breakfast selections, we didn't get sick and there were no other reports of anyone getting sick either.
A ten minute walk to the Bali collection, this had numerous places to eat, shop and have treatments, again clean and a nice place to visit
We had never been to Bali before and were sceptical from people's reviews. We did get a taxi to a couple of other places however Nusa Dua was in our opinion a quieter, cleaner place to visit where we will definitely return, it's not for the people requiring a party atmosphere, in our opinion this is for a relax.
The only negative thing was the alcohol at the hotel it was expensive, such a shame as it showed by not having many customers at the bars.
The staff were really friendly and when we were leaving the manager personally came to speak to us making sure our stay had been up to standard. "
12 October 2023
Anynomous
" Honeymoon visit. Was amazing, the resteraunts in the ok were nice but very pricey. Would recommend eating at the Bali collection as you'll pay £3 for a can of coke in the hotel which even in the uk is extortionate. The staff were amazing, room and lagoon was amazing. Couldn't more highly recommend this hotel. "
04 August 2023
Anynomous
" very big hotel with many lagoon room. suggest to stay higher floor amid the humidity. the breakfast selection is medium but the staff are very friendly. it's just close to the beach and you can enjoy some sunshine everyday! "
Anynomous
" Great pool and helpful staff. The location is pretty and the resort has lots of activities. The rooms are ever so slightly shabby but otherwise it's a great hotel "
12 May 2023Anynomous
" Loved the hotel, clean, every request granted. And so many pools! Never seemed crowded. The staff so friendly and always smiling. Had a great relaxing stay! "
29 April 2023Anynomous
" Absolutely perfect. Best to avoid rainy season. April was great. Definitely go again. Try to get the pool access suites. The beach is kept spotless and service is impeccable. Food is more authentic outside (naturally) "
17 April 2023Anynomous
" A wonderful property of the Marriott Group.
09 April 2023This hotel/ resort has a huge compound with many swimming pools which was manicured like a man-made beach, complete with sand! How amazing!
Check-in was done seated at the couch area in the lobby and the staff were warm, friendly and approachable. We were shown to our room upon completion of check-in formalities and the staff also orientated us to the facilities available within the hotel/resort.
A major draw would be the fact that the hotel has its own stretch of beach co-shared with Westin and some other hotel properties. There are also restaurants by the beach which is a perfect ambient set-up to complete the entire beach holiday experience.
The spa personnel were really professional, especially the spa manager who take things upon herself to understand customer feedback when it fell short of expectations in some areas.
The buffet breakfast spread was really comprehensive and the freshly pressed juices and special juice shots concoction was a welcome start to a brand new day!
All in all, a wonderful and enjoyable stay at this awesome hotel/resort property. "
Anynomous
" Amazing resort. It was fantastic. Everyone was so nice and helpful. Great pools. The spa was fantastic as well as the beach bars. "
22 March 2023Anynomous
" Wow. Just wow.
11 December 2023The service and grounds surpassed my expectations hands down. Incredibly friendly staff that remember my name as well as my family. They are cognizant of every little detail from what we prefer to eat to refreshing my water when I’m at the gym. They were incredibly accommodating to cook us a full vegetarian Balinese meal after consulting with us in the morning. Breakfast buffet also had enough vegetarian items to accommodate. The pools and beaches were immaculate and the grounds are kept up with the upmost detail. The spa was incredibly relaxing—we got a massage room near the waterfalls and I was so relaxed that I almost fall asleep. Try the ginger tea in the spa because I’m addictive. The rooms were also up to date and clean.
It was really a treat to stay here. I feel so spoiled. I’ll recommend this resort to all of my friends & family. :) "
Anynomous
" Amazing property. Attentive and friendly staff that is going above and beyond to ensure an exceptional experience. Great restaurant choices and beautiful beach "
13 November 2023Anynomous
" Wife and I visited this fantastic resort December 2016. The greetings we received on arrival was unbelievably friendly. Very friendly service. Food was fantastic and the servers were very attentive. Great accommodation, clean room and linens. I will highly recommend this resort and any chance to return will be quickly accepted. Thanks "
04 September 2023Anynomous
" This place is amazing. The scenery is gorgeous, the beach is clean, and the staff are all very helpful and friendly. Just outside of the resort you can visit the local town and see how life is in Bali, and there are other great activities as well not to far out from the resort. I would recommend this resort to anyone who is looking for a nice relaxing vacation. "
22 July 2023Anynomous
" Great hotel and beautiful gardens. This hotel backs onto the beach which was great as you can choose to go to the beach or lounge by the pool.
14 June 2023Good food and cocktails at the hotel and the staff were polite and friendly.
The only downside to this hotel was that they were doing refurbishments and made a lot of drilling noises etc whilst we were trying to chill out by the pool. "
Anynomous
" Nice and comfortable. Rather big estate and some might complain too much walking. Has own beachfront which is unlike the other Nusa Dua hotels. Friendly staff that's always ready to greet you. Rooms are somewhat dated. Has steps to bathroom so people with mobility issues might have to check with hotel. "
16 May 2023Anynomous
" There’s a huge amount of space at this Nusa Dua resort, which covers 5,000 square metres. There are accommodation options to suit every budget (the villas with private pools are the most popular) and butler service if you’re feeling lazy. If all that relaxation gets too much, sign up for a workout on the beach; choose from a range of fitness classes, including total body workouts and muscle toning. At the spa, there’s a real emphasis on health, with treatments inspired by the seven pillars of wellbeing and a wide variety of holistic treatments designed to sooth and relax.
23 April 2023Where:
Nusa Dua
Rooms:
From £115 per room per night "
Anynomous
" So beautiful and relaxing. Just loved it... Food choices in buffet was excellent for both veg and non veg variety. "
21 March 2023Anynomous
" The hotel has a very beautiful ambiance and offers some free activities and services like drying clothes and ironing for it's guests.They also offer shuttle services to a nearby shopping mall.The beach and pool were both clean. The morning buffet is rich with many varieties and food tastes delicious with a section only for fresh juices and healthy smoothies prepared by a very nice Chef called Putu. The staff were very friendly. We bought some wooden sculptures and a butler called Dewa S. noticed them in our room and offered to wrap them with bubble wrap and pack them. Moreover,they were kind enough to let us check out late as our flight was in the evening. The only negative thing is the slight moldy smell in the rooms. I would like to thank everyone at the Laguna for making our stay a wonderful one. "
10 February 2023Anynomous
" My partner and I stayed at their executive suite for 3 nights in Bali. Overall, thumbs up to the whole team here! We had a memorable stay here as SPG platinum member, and really enjoyed the service, the very lean check-in process, the surroundings, the clean beach, and the excellent drinks here. This place has the best evening atmosphere comparing to its neighboring hotels.
23 December 2023One feedback to the team could be: I understand that suite room may be under utilised because of its price and may not be used often. It would be nice to just check again the room condition (even if it is clean) once before the next guest check in. Because, sometimes, in such humid weather condition, the bed sheets tend to get wet and smells a bit bad if it is unused for a while. "
Anynomous
" Good place for relaxing.
25 November 2023not crowded, clean beach, clean & clear water, nice to swim "
Anynomous
" The pool was amazing, very clean and literally circled the hotel. We had a garden view room which was absolutely fine, a little dated but clean. The lobby smelt a bit musty however we put that down to the humidity in Bali.
12 October 2023The buffet was good, plenty of breakfast selections, we didn't get sick and there were no other reports of anyone getting sick either.
A ten minute walk to the Bali collection, this had numerous places to eat, shop and have treatments, again clean and a nice place to visit
We had never been to Bali before and were sceptical from people's reviews. We did get a taxi to a couple of other places however Nusa Dua was in our opinion a quieter, cleaner place to visit where we will definitely return, it's not for the people requiring a party atmosphere, in our opinion this is for a relax.
The only negative thing was the alcohol at the hotel it was expensive, such a shame as it showed by not having many customers at the bars.
The staff were really friendly and when we were leaving the manager personally came to speak to us making sure our stay had been up to standard. "
Anynomous
" Honeymoon visit. Was amazing, the resteraunts in the ok were nice but very pricey. Would recommend eating at the Bali collection as you'll pay £3 for a can of coke in the hotel which even in the uk is extortionate. The staff were amazing, room and lagoon was amazing. Couldn't more highly recommend this hotel. "
04 August 2023Anynomous
" very big hotel with many lagoon room. suggest to stay higher floor amid the humidity. the breakfast selection is medium but the staff are very friendly. it's just close to the beach and you can enjoy some sunshine everyday! "
09 March 2023