" Such an amazing place, so clean and well maintained. The staff are so nice, I would definitely come back again to this place. It’s got such a nice view too. I was given a room in the top floor and I couldn’t be happier, I woke up the beautiful sunrise every morning, and the breakfast spread was just scrumptious.
The food was very well made, there is also a convenience store downstairs which was one of the good things. Pool was clean and not much chlorine content in the water. Gym was good, rooms were immaculate. "
22 May 2023
Anynomous
" Nice service and nice breakfast but room quite old, air condition is not good which cause air in the room feel uncomfortable.
The key card system is quite complicate and unreliable. "
03 May 2023
Anynomous
" All the experiences associated with out stay were pleasant, especially the professionalism of the staff and the superb breakfast. The only thing I would like the hotel to improve on is the wifi connection. The internet speed is not enough for one to finish work on the laptop. Other than this, I give it a five-star rating. "
01 April 2023
Anynomous
" All good. Good service. Good people. Just have to pay parking every time your car enter the hotel. Eventually you just drop off "
18 March 2023
Anynomous
" Very good location to shopping mall and good international restaurant..
Wifi is good..
one thing to improve is that it is time to change air conditioner..
Generally very good hotel... "
08 February 2023
Anynomous
" Good location and excellent breakfast except bedsheet on my first checked in was dirty, I assumed it was not changed from previous other guests.
The room has thin wall so it was very noisy during the night. "
08 December 2023
Anynomous
" This is the worst hotel me and families have ever been in my entire life. Super slow elevator, broken aircond, slow services, and the worst was the late check in.
We have been waiting for 1hr 45 menit in the lobby to check in (from 2PM till 3:45PM).
And my other relatives just be able to check in at 5:30 PM.
I consider it as neglecting customer.
And finally after the manager being forced to face us, as a customer we need to demand some compensation. There are no innitiative from the hotel management to compensate my family whatsoever.
I have never received any poor services from any hotel in my whole life like this.
I think this hotel is not qualified as a 4stars hotel!
I guess I will never book any Aston hotel in the future.
This hotel really are the worst!!!
I will rate it -5 if I could. "
11 November 2023
Anynomous
" A very nice and friendly hotel with comfortable rooms and good breakfast choices "
07 November 2023
Anynomous
" keseluruhan nilainya 7 (skala 1-10).
tapi saat check in, memang agak lambat, it takes 20 mnt to wait. tapi ga masalah, mungkin karna lagi liburan jg, banyak yg check in so front desk nya agak keteteran.
kamar yg sy tinggal sering mati lampunya, mungkin ada konslet, sudah minta room service juga, tapi lama sekali progressnya, sudah nunggu 30 mnt fa dtg2, so saya cancel. akirnya tidur juga sering jatoh terus lamupnya, but overall its okay. "
05 September 2023
Anynomous
" + its location near the airport and city
+ clean big rooms
+ good city view in the night
+ nice check out
- the shower doesnt works well
- the elevator so noisy
- breakfast too standard
- check in not smooth, have to wait 10 minutes
- the biggest concern, every time u call taxi u to pick u up in lobby, u have to pay parking fee, every car whom entering the hotel must pay parking "
29 August 2023
Anynomous
" Nice and quiet hotel to get a fulk rest.
Crews are very helpful.
A little bit far from anywhere... "
19 August 2023
Anynomous
" Not too bad. Clean. Air conditioning too noisy. Breakfast too standar. "
19 June 2023
Anynomous
" Great location and lobby but the rooms were tired and not really up to your standards. The last Aston I visited was Cirebon and the 2 do not compare. If you wish to look after your brand you need to decorate the rooms. The staff, as ever, were superb and without fault. "
07 April 2023
Anynomous
" Checked in at 4 am so needed to have a late sleep in. Turned on the "do not disturb" sign yet the house keeping keep knocking on the door early in the morning (before 9am) and when we ignored him, he rang the bell. The funny thing is the bell can still be pushed even though the "do not disturb" sign is on. In other hotel it's unfunction if the "do not disturb" sign is turn on. So what is the use of "do not disturb" sign if we still be bothered with house keeping service? Also the elevator was on service so in order for us to go to the car park we have to call the attendance and he has to walk us around via service area "
02 April 2023
Anynomous
" Hotel and residence, not quite big, but still ok. The pool is not really made you want to swim. "
21 January 2023
Anynomous
" The room is big and clean. But, at the other access you can see something dangerous like the roof of your room is crack. And in the bathroom, you can see the worker doesn't work really done. Over all, the customer service is good, languages speaker not bad. This the only thing you must know! Snack or drinks in that room was paid. The welcome drink just mineral water. Well, the access from airport very easy for traveler like me. "
31 December 2022
Anynomous
" Great place. Comfortable and clean rooms.
Good service. Next to a mall. "
27 July 2023
Anynomous
" It's okay but the WiFi Internet doesn't work so becrfull also the worker not frindelly "
Anynomous
" Such an amazing place, so clean and well maintained. The staff are so nice, I would definitely come back again to this place. It’s got such a nice view too. I was given a room in the top floor and I couldn’t be happier, I woke up the beautiful sunrise every morning, and the breakfast spread was just scrumptious.
22 May 2023The food was very well made, there is also a convenience store downstairs which was one of the good things. Pool was clean and not much chlorine content in the water. Gym was good, rooms were immaculate. "
Anynomous
" Nice service and nice breakfast but room quite old, air condition is not good which cause air in the room feel uncomfortable.
03 May 2023The key card system is quite complicate and unreliable. "
Anynomous
" All the experiences associated with out stay were pleasant, especially the professionalism of the staff and the superb breakfast. The only thing I would like the hotel to improve on is the wifi connection. The internet speed is not enough for one to finish work on the laptop. Other than this, I give it a five-star rating. "
01 April 2023Anynomous
" All good. Good service. Good people. Just have to pay parking every time your car enter the hotel. Eventually you just drop off "
18 March 2023Anynomous
" Very good location to shopping mall and good international restaurant..
08 February 2023Wifi is good..
one thing to improve is that it is time to change air conditioner..
Generally very good hotel... "
Anynomous
" Good location and excellent breakfast except bedsheet on my first checked in was dirty, I assumed it was not changed from previous other guests.
08 December 2023The room has thin wall so it was very noisy during the night. "
Anynomous
" This is the worst hotel me and families have ever been in my entire life. Super slow elevator, broken aircond, slow services, and the worst was the late check in.
11 November 2023We have been waiting for 1hr 45 menit in the lobby to check in (from 2PM till 3:45PM).
And my other relatives just be able to check in at 5:30 PM.
I consider it as neglecting customer.
And finally after the manager being forced to face us, as a customer we need to demand some compensation. There are no innitiative from the hotel management to compensate my family whatsoever.
I have never received any poor services from any hotel in my whole life like this.
I think this hotel is not qualified as a 4stars hotel!
I guess I will never book any Aston hotel in the future.
This hotel really are the worst!!!
I will rate it -5 if I could. "
Anynomous
" A very nice and friendly hotel with comfortable rooms and good breakfast choices "
07 November 2023Anynomous
" keseluruhan nilainya 7 (skala 1-10).
05 September 2023tapi saat check in, memang agak lambat, it takes 20 mnt to wait. tapi ga masalah, mungkin karna lagi liburan jg, banyak yg check in so front desk nya agak keteteran.
kamar yg sy tinggal sering mati lampunya, mungkin ada konslet, sudah minta room service juga, tapi lama sekali progressnya, sudah nunggu 30 mnt fa dtg2, so saya cancel. akirnya tidur juga sering jatoh terus lamupnya, but overall its okay. "
Anynomous
" + its location near the airport and city
29 August 2023+ clean big rooms
+ good city view in the night
+ nice check out
- the shower doesnt works well
- the elevator so noisy
- breakfast too standard
- check in not smooth, have to wait 10 minutes
- the biggest concern, every time u call taxi u to pick u up in lobby, u have to pay parking fee, every car whom entering the hotel must pay parking "
Anynomous
" Nice and quiet hotel to get a fulk rest.
19 August 2023Crews are very helpful.
A little bit far from anywhere... "
Anynomous
" Not too bad. Clean. Air conditioning too noisy. Breakfast too standar. "
19 June 2023Anynomous
" Great location and lobby but the rooms were tired and not really up to your standards. The last Aston I visited was Cirebon and the 2 do not compare. If you wish to look after your brand you need to decorate the rooms. The staff, as ever, were superb and without fault. "
07 April 2023Anynomous
" Checked in at 4 am so needed to have a late sleep in. Turned on the "do not disturb" sign yet the house keeping keep knocking on the door early in the morning (before 9am) and when we ignored him, he rang the bell. The funny thing is the bell can still be pushed even though the "do not disturb" sign is on. In other hotel it's unfunction if the "do not disturb" sign is turn on. So what is the use of "do not disturb" sign if we still be bothered with house keeping service? Also the elevator was on service so in order for us to go to the car park we have to call the attendance and he has to walk us around via service area "
02 April 2023Anynomous
" Hotel and residence, not quite big, but still ok. The pool is not really made you want to swim. "
21 January 2023Anynomous
" The room is big and clean. But, at the other access you can see something dangerous like the roof of your room is crack. And in the bathroom, you can see the worker doesn't work really done. Over all, the customer service is good, languages speaker not bad. This the only thing you must know! Snack or drinks in that room was paid. The welcome drink just mineral water. Well, the access from airport very easy for traveler like me. "
31 December 2022Anynomous
" Great place. Comfortable and clean rooms.
27 July 2023Good service. Next to a mall. "
Anynomous
" It's okay but the WiFi Internet doesn't work so becrfull also the worker not frindelly "
20 May 2023Anynomous
" Delicious food and cozy room "
02 December 2023