" Pengalaman disini AC kamar bocor sehingga air tumpah dari plafon sampai lantai. Namun respon perbaikan cepat & diberikan kompensasi yg sesuai.
Over all hotel ini punya value for money yg ok "
29 May 2018
Anynomous
" Staffs are very friendly and can accommodate our needs! that's what I like about this hotel.
Room is nice..clean and new too.
Breakfast also good... in term of the taste!
Thank you "
30 April 2018
Anynomous
" The hotel is sample, with modern new design. Room is comfy & quite big, staffs are friendly, WiFi quite fast, bathroom (towel, etc) is clean, with speaker which you can enjoy :)
Its recommended stay at Grand Mercure Kemayoran "
27 April 2018
Anynomous
" I love this hotel because the staff is friendly, the rooms are spacious, the food are very delicious.
I also have used Magnolia Ballroom at 5th floor for a conference. The layout of the foyer and the ballroom itself is very big. I have no problem setting up up to 90 booths (IBM TABLES only) at the foyer area. The capacity for the ballroom is 700 people.
I am very grateful to work in such great venue. Definitely will be back this year to held my annual conference. "
21 April 2018
Anynomous
" A new hotel, cozy, good for mice.. the musholla is quiet wide but the meeting room is narrow.. i love staying here the food has many varieties from indonesian cuisine to western.. "
09 April 2018
Anynomous
" Terrible customer service!
At check-in yesterday, i had requested for a breakfast box because i needed to leave for an early meeting at 615am and was agreed by the check-in manager who said he will try and I confirmed that i could get it before i left. But only to be disappointed today when I went to the counter. Twice i was told of i ordered and told that there was none.
I thereafter went to the restaurant to give them my room number and told them i don't have time for breakfast but ask if they could give me a take away cup of tea and the reply, after checking with a restaurant staff was 'No'. Really? No take away tea or coffee for breakfast? Too early and tired to press my case, I left annoyed. This is truly the worst possible way to experience the grand mercure.
I dread going back here tonight. "
03 April 2018
Anynomous
" Been here for a workshop. The meeting room are spacious and luxurious. The prayer room is located in the same floor next to toilet. Everything looks clean and fragrant.
I am impressed by the taste of all foods served, the snacks in coffee break and also the lunch menu. Unfortunately i forget to take a pict of them. Good job chef and team! "
05 March 2018
Anynomous
" Very good and very big hotel. Everything is possible! Probably one of the best I know. I'm sure I'll be back while I'll be on Jakarta. The breakfast is also very good. It was the first time I eat suchi for breakfast "
26 February 2018
Anynomous
" Lovely premises in Jakarta city. Good rooms. Tariffs are reasonable. Their room service takes for ever tho'. Their check-ins and check-outs can test your patience. Breakfast is sumptuous. wifi can be very frustrating at times. I'd still stay there considering overall satisfaction in my next visits... adequate value for money "
18 December 2017
Anynomous
" Good food option. Good place for meeting or hold an event. They have some meeting rooms. It's usually crowded in the restaurant when lunch time. "
22 November 2017
Anynomous
" Attending a meeting here, cozy meeting room, spacious lobby. The elevator is also very smooth, so going to the 27th floor was not nauseating at all. Food is the usual standard of Mercure, which is tasty. "
22 November 2017
Anynomous
" Very nice hotel. A better choice now for me when participating in an exhibition. Room is clean and spacious. Plenty of choices for breakfast. They got live Jazz music at the Plumeria bar, which I feel very cozy. "
21 November 2017
Anynomous
" Been here for indonesian creative economy directorate, editorial team for design forecast book
The hotel is not so big but the restaurant is very spacious. Meal arrangement is very accessible. They preserve on two side of the stall. Fruits are fresh, main course variative
Self service coffee maker, cheese, etc. The room itself quite nice, with common amenities provided. Staffs are friendly, meeting rooms are comfort "
12 November 2017
Anynomous
" What a nice hotel. The Grand Mercure Jakarta Kemayoran is a great place to stay even their smaller room is a great space and doesnt feel small. Check-in was very quick and the lobby staff is very helpful. There's a supermarket right behind the hotel where whatever you may need can be purchased. The pool and gym on the 8th floor, the pool is nice and the gym has actual weight equipment not just treadmills. Security is great they will scan any bags coming through but it is much appreciated. There's silver bird taxis in the front lobby exit and in the rear exit there's the more reasonable Blue Bird taxis which can be called, longest I had to wait was only 5 minutes. Only slight issues it is located on the eastern side of North Jakarta if work or meetings have one going south or West Jakarta one will encounter the regular Jakarta traffic. Second maid service needs to better pay attention to when the cleaning sign is turned on as you may leave hoping to return to a made room a few hours later to find they haven't got to your room yet. "
24 September 2017
Anynomous
" Going here for a brief meeting, and I must say that the Plumeria Lounge is one of the coziest I have ever been into. Ample choices of beverages and the atmosphere really made it a great place for both formal and informal meeting. "
23 August 2017
Anynomous
" Great service and good food! I love the interiors of the hotel! This is the 2nd time we have Meikarta Customer Gathering here and I must say it went well 👍😊 "
23 August 2017
Anynomous
" great service and excellent. this is the third times we spent there. never bored, hopefully we can go often. "
20 August 2017
Anynomous
" I quite love the food. The place is huge too and this cozy me. But what I dislike is the access to this place. I have to walk far away from parking lot because I'm using motorcycle and this piss me up 👿👿 "
14 August 2017
Anynomous
" Nice hotel. Rooms were big and clean, with nice bathrooms. Very good service. Breakfast was good. Drinks were also good. "
26 June 2017
Anynomous
" Not staying here.. just come for a party, like the foods and the arrangement, although a little confused to find the lift to the floor I need.. some signs should be added..
Also waited for friends at the lounge, the orange juice wasn't fresh.. "
02 June 2017
Anynomous
" From the moment you step into this hotel you will feel at home. Warm and welcoming greetings are abundant amongst all staff members. Great facilities and appetisingly delicious buffet breakfast. "
23 May 2017
Anynomous
" Nice hotel huge rooms and good food. The lounge service is very slow though. "
30 April 2017
Anynomous
" Great hotel at strategic location. Very helpful and friendly hotel staff. Breakfast can use an improvement as far as quality and variety goes. Lunch menu offers better quality and selections. "
12 April 2017
Anynomous
" Great place, strategically near airport and far from traffic jam (usually). Service and food are great, the room are good for its class and other free services are nice. "
07 April 2017
Anynomous
" Our wedding day venue. Grand Mercure Kemayoran Hotel is probably one of Jakarta's finest hotels. Strategically located at Kemayoran district with direct access from Soekarno-Hatta International Airport. "
06 April 2017
Anynomous
" Want me to tell something about grand mercure kemayoran? Nothing, but incredible hotel! "
20 February 2017
Anynomous
" Simple to drive dr bengkel..relaks "
18 February 2017
Anynomous
" The Grand Mecure Kemayoran is a lovely hotel. The lobby is very open and comfortable and the check-in staff very helpful. I had my father check-in on my behalf and upon advising them I was there for my wedding they upgraded myself and my wife to a business suite. The room was very comfortable and spacious.
The only thing stopping a 5 star review was the lounge service. The girl didn't appear to understand English very well and got my family's order completely messed up. Further to this the service was very slow, taking about 2 hours for all the ordered food and drinks to come out. "
06 February 2017
Anynomous
" Very good setting. Convenient for visiting everything in Jarkata. I recommend you to stay here. "
29 December 2016
Anynomous
" Nice hotel with good atmosphere and nice food at their resto. It's really price vs quality. What you pay is what you get "
09 December 2016
Anynomous
" Good location, near to Ancol Marina beach and Dunia Fantasi. No too far away from Soekarno Hatta airport. Beautiful architecture and interior. Clean and neat. The meals is awesomely delicious. I would like to go back and spend nights there. "
07 December 2016
Anynomous
" Good ambience especially the restaurant.Rooms are decent and clean.i suggest guests to wear warm clothes at night due to the poweful Ac which cools the entire hotel efficiently esp lifts and bathroom lobbies are the coldest.Breakfast was of excellent quality with many varities.Parking space in the basement is a bit tight due to limited space. "
27 November 2016
Anynomous
" The hotel is relatively new. Access to hotel is easy. Very big hotel. Rooms in one floor is until xx40. I spotted 3 elevators to the room. It is like playing a maze, to find the room 😀. Executive room is spacious. The room design/layout is modern and good. It will be better if they add some drawing more decoration in the room and wall. The foods are good. We ordered junior hotdog and mac & cheese for the kids. The breakfast restaurant is great with wide range of food. "
13 November 2016
Anynomous
" Love the ambience.. good for wedding ceremony.. nice food "
26 October 2016
Anynomous
" First look was impressed me already , check in was very quick by friendly staff there. I ordered some menus and they were all delicious.
just like this hotel a lot from all the stuff and the service.
definitely will come back . "
21 September 2016
Anynomous
" This hotel is brand new and right across the street from the Jakarta International Expo Center. Really great facilities, and breakfast. Free Wi-Fi. "
21 September 2016
Anynomous
" Front desk is slow, very very slow...
Besides that, this is a five star hotel with some amazing decor and great style.
Uber is your best bet for a ride.
Hotel taxi available but very pricy. "
20 September 2016
Anynomous
" Amazing food at the resteraunt. Service at the front desk needs improvement. Check in took over 20 mins!
We asked for a car to be arranged for my family, were told it will take 15 mins; 30 mins later were told it will take another hour!
Rooms are clean and moderately sized. "
12 September 2016
Anynomous
" Impressive looking place! Huge restaurant and great facilities. A few things are a little confusing but the facilities are great and the rooms are amazing. "
29 August 2016
Anynomous
" Hotelnya nyaman. Parkir luas. Wifi ok. Ada lounge and karaoke. Desain modern "
01 July 2016
Anynomous
" The ala carte selection here is pretty terrible. Once I ordered Kung Pao Chicken and that was just so so, just edible enough. Another time I tried "nasi rames" and it was absolutely horrible. Third time I tried the buffet and that was pretty decent. The interior is pretty nice, but the whole hotel has some pretty huge pillars close to each other and they get in the way. "
24 April 2016
Anynomous
" Great experience during my stay at grand mercure kemayoran, nice room and great taste of food with excellent services "
13 November 2015
Anynomous
" Strategic location, friendly staff, good ambiance for plumeria lobby lounge "
13 November 2015
Anynomous
" Comfortable hotel with wonderful ambience..
Tasty food and good service.. 😊 "
Anynomous
" Pengalaman disini AC kamar bocor sehingga air tumpah dari plafon sampai lantai. Namun respon perbaikan cepat & diberikan kompensasi yg sesuai.
29 May 2018Over all hotel ini punya value for money yg ok "
Anynomous
" Staffs are very friendly and can accommodate our needs! that's what I like about this hotel.
30 April 2018Room is nice..clean and new too.
Breakfast also good... in term of the taste!
Thank you "
Anynomous
" The hotel is sample, with modern new design. Room is comfy & quite big, staffs are friendly, WiFi quite fast, bathroom (towel, etc) is clean, with speaker which you can enjoy :)
27 April 2018Its recommended stay at Grand Mercure Kemayoran "
Anynomous
" I love this hotel because the staff is friendly, the rooms are spacious, the food are very delicious.
21 April 2018I also have used Magnolia Ballroom at 5th floor for a conference. The layout of the foyer and the ballroom itself is very big. I have no problem setting up up to 90 booths (IBM TABLES only) at the foyer area. The capacity for the ballroom is 700 people.
I am very grateful to work in such great venue. Definitely will be back this year to held my annual conference. "
Anynomous
" A new hotel, cozy, good for mice.. the musholla is quiet wide but the meeting room is narrow.. i love staying here the food has many varieties from indonesian cuisine to western.. "
09 April 2018Anynomous
" Terrible customer service!
03 April 2018At check-in yesterday, i had requested for a breakfast box because i needed to leave for an early meeting at 615am and was agreed by the check-in manager who said he will try and I confirmed that i could get it before i left. But only to be disappointed today when I went to the counter. Twice i was told of i ordered and told that there was none.
I thereafter went to the restaurant to give them my room number and told them i don't have time for breakfast but ask if they could give me a take away cup of tea and the reply, after checking with a restaurant staff was 'No'. Really? No take away tea or coffee for breakfast? Too early and tired to press my case, I left annoyed. This is truly the worst possible way to experience the grand mercure.
I dread going back here tonight. "
Anynomous
" Been here for a workshop. The meeting room are spacious and luxurious. The prayer room is located in the same floor next to toilet. Everything looks clean and fragrant.
05 March 2018I am impressed by the taste of all foods served, the snacks in coffee break and also the lunch menu. Unfortunately i forget to take a pict of them. Good job chef and team! "
Anynomous
" Very good and very big hotel. Everything is possible! Probably one of the best I know. I'm sure I'll be back while I'll be on Jakarta. The breakfast is also very good. It was the first time I eat suchi for breakfast "
26 February 2018Anynomous
" Lovely premises in Jakarta city. Good rooms. Tariffs are reasonable. Their room service takes for ever tho'. Their check-ins and check-outs can test your patience. Breakfast is sumptuous. wifi can be very frustrating at times. I'd still stay there considering overall satisfaction in my next visits... adequate value for money "
18 December 2017Anynomous
" Good food option. Good place for meeting or hold an event. They have some meeting rooms. It's usually crowded in the restaurant when lunch time. "
22 November 2017Anynomous
" Attending a meeting here, cozy meeting room, spacious lobby. The elevator is also very smooth, so going to the 27th floor was not nauseating at all. Food is the usual standard of Mercure, which is tasty. "
22 November 2017Anynomous
" Very nice hotel. A better choice now for me when participating in an exhibition. Room is clean and spacious. Plenty of choices for breakfast. They got live Jazz music at the Plumeria bar, which I feel very cozy. "
21 November 2017Anynomous
" Been here for indonesian creative economy directorate, editorial team for design forecast book
12 November 2017The hotel is not so big but the restaurant is very spacious. Meal arrangement is very accessible. They preserve on two side of the stall. Fruits are fresh, main course variative
Self service coffee maker, cheese, etc. The room itself quite nice, with common amenities provided. Staffs are friendly, meeting rooms are comfort "
Anynomous
" What a nice hotel. The Grand Mercure Jakarta Kemayoran is a great place to stay even their smaller room is a great space and doesnt feel small. Check-in was very quick and the lobby staff is very helpful. There's a supermarket right behind the hotel where whatever you may need can be purchased. The pool and gym on the 8th floor, the pool is nice and the gym has actual weight equipment not just treadmills. Security is great they will scan any bags coming through but it is much appreciated. There's silver bird taxis in the front lobby exit and in the rear exit there's the more reasonable Blue Bird taxis which can be called, longest I had to wait was only 5 minutes. Only slight issues it is located on the eastern side of North Jakarta if work or meetings have one going south or West Jakarta one will encounter the regular Jakarta traffic. Second maid service needs to better pay attention to when the cleaning sign is turned on as you may leave hoping to return to a made room a few hours later to find they haven't got to your room yet. "
24 September 2017Anynomous
" Going here for a brief meeting, and I must say that the Plumeria Lounge is one of the coziest I have ever been into. Ample choices of beverages and the atmosphere really made it a great place for both formal and informal meeting. "
23 August 2017Anynomous
" Great service and good food! I love the interiors of the hotel! This is the 2nd time we have Meikarta Customer Gathering here and I must say it went well 👍😊 "
23 August 2017Anynomous
" great service and excellent. this is the third times we spent there. never bored, hopefully we can go often. "
20 August 2017Anynomous
" I quite love the food. The place is huge too and this cozy me. But what I dislike is the access to this place. I have to walk far away from parking lot because I'm using motorcycle and this piss me up 👿👿 "
14 August 2017Anynomous
" Nice hotel. Rooms were big and clean, with nice bathrooms. Very good service. Breakfast was good. Drinks were also good. "
26 June 2017Anynomous
" Not staying here.. just come for a party, like the foods and the arrangement, although a little confused to find the lift to the floor I need.. some signs should be added..
02 June 2017Also waited for friends at the lounge, the orange juice wasn't fresh.. "
Anynomous
" From the moment you step into this hotel you will feel at home. Warm and welcoming greetings are abundant amongst all staff members. Great facilities and appetisingly delicious buffet breakfast. "
23 May 2017Anynomous
" Nice hotel huge rooms and good food. The lounge service is very slow though. "
30 April 2017Anynomous
" Great hotel at strategic location. Very helpful and friendly hotel staff. Breakfast can use an improvement as far as quality and variety goes. Lunch menu offers better quality and selections. "
12 April 2017Anynomous
" Great place, strategically near airport and far from traffic jam (usually). Service and food are great, the room are good for its class and other free services are nice. "
07 April 2017Anynomous
" Our wedding day venue. Grand Mercure Kemayoran Hotel is probably one of Jakarta's finest hotels. Strategically located at Kemayoran district with direct access from Soekarno-Hatta International Airport. "
06 April 2017Anynomous
" Want me to tell something about grand mercure kemayoran? Nothing, but incredible hotel! "
20 February 2017Anynomous
" Simple to drive dr bengkel..relaks "
18 February 2017Anynomous
" The Grand Mecure Kemayoran is a lovely hotel. The lobby is very open and comfortable and the check-in staff very helpful. I had my father check-in on my behalf and upon advising them I was there for my wedding they upgraded myself and my wife to a business suite. The room was very comfortable and spacious.
06 February 2017The only thing stopping a 5 star review was the lounge service. The girl didn't appear to understand English very well and got my family's order completely messed up. Further to this the service was very slow, taking about 2 hours for all the ordered food and drinks to come out. "
Anynomous
" Very good setting. Convenient for visiting everything in Jarkata. I recommend you to stay here. "
29 December 2016Anynomous
" Nice hotel with good atmosphere and nice food at their resto. It's really price vs quality. What you pay is what you get "
09 December 2016Anynomous
" Good location, near to Ancol Marina beach and Dunia Fantasi. No too far away from Soekarno Hatta airport. Beautiful architecture and interior. Clean and neat. The meals is awesomely delicious. I would like to go back and spend nights there. "
07 December 2016Anynomous
" Good ambience especially the restaurant.Rooms are decent and clean.i suggest guests to wear warm clothes at night due to the poweful Ac which cools the entire hotel efficiently esp lifts and bathroom lobbies are the coldest.Breakfast was of excellent quality with many varities.Parking space in the basement is a bit tight due to limited space. "
27 November 2016Anynomous
" The hotel is relatively new. Access to hotel is easy. Very big hotel. Rooms in one floor is until xx40. I spotted 3 elevators to the room. It is like playing a maze, to find the room 😀. Executive room is spacious. The room design/layout is modern and good. It will be better if they add some drawing more decoration in the room and wall. The foods are good. We ordered junior hotdog and mac & cheese for the kids. The breakfast restaurant is great with wide range of food. "
13 November 2016Anynomous
" Love the ambience.. good for wedding ceremony.. nice food "
26 October 2016Anynomous
" First look was impressed me already , check in was very quick by friendly staff there. I ordered some menus and they were all delicious.
21 September 2016just like this hotel a lot from all the stuff and the service.
definitely will come back . "
Anynomous
" This hotel is brand new and right across the street from the Jakarta International Expo Center. Really great facilities, and breakfast. Free Wi-Fi. "
21 September 2016Anynomous
" Front desk is slow, very very slow...
20 September 2016Besides that, this is a five star hotel with some amazing decor and great style.
Uber is your best bet for a ride.
Hotel taxi available but very pricy. "
Anynomous
" Amazing food at the resteraunt. Service at the front desk needs improvement. Check in took over 20 mins!
12 September 2016We asked for a car to be arranged for my family, were told it will take 15 mins; 30 mins later were told it will take another hour!
Rooms are clean and moderately sized. "
Anynomous
" Impressive looking place! Huge restaurant and great facilities. A few things are a little confusing but the facilities are great and the rooms are amazing. "
29 August 2016Anynomous
" Hotelnya nyaman. Parkir luas. Wifi ok. Ada lounge and karaoke. Desain modern "
01 July 2016Anynomous
" The ala carte selection here is pretty terrible. Once I ordered Kung Pao Chicken and that was just so so, just edible enough. Another time I tried "nasi rames" and it was absolutely horrible. Third time I tried the buffet and that was pretty decent. The interior is pretty nice, but the whole hotel has some pretty huge pillars close to each other and they get in the way. "
24 April 2016Anynomous
" Great experience during my stay at grand mercure kemayoran, nice room and great taste of food with excellent services "
13 November 2015Anynomous
" Strategic location, friendly staff, good ambiance for plumeria lobby lounge "
13 November 2015Anynomous
" Comfortable hotel with wonderful ambience..
13 November 2015Tasty food and good service.. 😊 "