" Utterly horrible service. My elderly family member fell down the slippery stairs here right at the hospital, hospital staff then brought her to emergency care unit, where we had to wait for more than 1,5 hour for the medical specialist to show up (they only had one young emergency doctor there). The nurse keep saying that the orthopaedic surgeon is busy (with consulting patient, not engaged in a surgery) and will come soon, but apparently "soon" mean more than an hour here. It seems that this hospital is understaffed, yet they charge quite a lot of money for their service. Good doctor, bad service. "
31 January 2023
Anynomous
" This hospital is relative a new establishment in Surabaya East. When i visit, it is somewhat empty, very few patient. The building has good design and gives attention to many safety aspects (according to ISO management). The motorcycle parking spot offers a rack to keep helmets, that’s novel. "
16 August 2023
Anynomous
" Best services in the town, but also you have to afford more money to get it. The key is, apways be healthy and don't ever be sick. "
08 March 2023
Anynomous
" ICU staff was not really care to the patients "
15 July 2023
Anynomous
" The Best one Hospital at Surabaya "
26 February 2023
Anynomous
" Saya minggu lalu diopname 3 hari dan terbukti bukan RS yg ngolor2 demi memeras duit pasien (mengingat waktu itu saya di kelas VIP). Suster2nya baik2 bangettt ramah murah senyum perhatian dan meski masih muda2 mereka semua profesional kerjanya.
Anynomous
" Utterly horrible service. My elderly family member fell down the slippery stairs here right at the hospital, hospital staff then brought her to emergency care unit, where we had to wait for more than 1,5 hour for the medical specialist to show up (they only had one young emergency doctor there). The nurse keep saying that the orthopaedic surgeon is busy (with consulting patient, not engaged in a surgery) and will come soon, but apparently "soon" mean more than an hour here. It seems that this hospital is understaffed, yet they charge quite a lot of money for their service. Good doctor, bad service. "
31 January 2023Anynomous
" This hospital is relative a new establishment in Surabaya East. When i visit, it is somewhat empty, very few patient. The building has good design and gives attention to many safety aspects (according to ISO management). The motorcycle parking spot offers a rack to keep helmets, that’s novel. "
16 August 2023Anynomous
" Best services in the town, but also you have to afford more money to get it. The key is, apways be healthy and don't ever be sick. "
08 March 2023Anynomous
" ICU staff was not really care to the patients "
15 July 2023Anynomous
" The Best one Hospital at Surabaya "
26 February 2023Anynomous
" Saya minggu lalu diopname 3 hari dan terbukti bukan RS yg ngolor2 demi memeras duit pasien (mengingat waktu itu saya di kelas VIP). Suster2nya baik2 bangettt ramah murah senyum perhatian dan meski masih muda2 mereka semua profesional kerjanya.
12 September 2023Can't thank them enough. Good job everyone! "