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Item Reviews - 20


" Quick getaway from Singapore. Resort has their own ferry service. Very big resort. In need of maintenance Service and mediocre. Great pools, great ocean. Family friendly. "

05 May 2023


" Totally loved the place which made me visit it twice in 6 months.. !!! A perfect place to relax and rejuvenate over a weekend.. A morning massage followed by a good swim along with in-pool bar and water basketball results into a well spent noon. Proceed to jet skiing which they let you operate for yourself gets enough adrenaline rush to get your evening started on a high. They have various options available for the evening (dance floor/karaoke/live band performance/private beach restaurant).
Overall had a wonderful experience both the times i visited. "

24 March 2023


" So happy of my whole stay at the resort, though we had a short trip. The place was fantastic, you’ll never get bored! The staff are all friendly. I am so thankful to Popan whom I called regarding my requests, And went extra mile just to cater our needs. Over all, This place is highly recommended! :) "

01 March 2023


" Lovely place for a retreat. You have shops, bars and restaurant within. Place is big, lots of compound to cover. The swimming pool and sculptured and beautiful. Beyond the pool is a man made lagoon. Beautiful place to laze over the weekend, relaxed and chilled. Try to ask for rooms near the central lobby where there is wifi. Bad is no wifi in room. But hey, we should come here and forget about connected to the world. "

08 December 2023


" Great family getaway just 1 hour by ferry from Singapore. Went with my husband and 7 month old son. Loved the two pools, gym and proximity to ferry and customs. Decent food and service. Poor stroller / wheelchair accesd - but they are trying to make it more barrier free with an elevator set in the main restaurant. Staff are friendly, although sometimes they don't smile. Don't over expect and don't get frustrated when it takes a long time to communicate in English. "

21 November 2023


" BBQ Villa package was value for money. With ferry tickets, all 3 meals and a decently sized pool villa packed in, there's really no other accommodation that can rival this. Would definitely go back again! "

20 November 2023


" Very big area... Yeah, they have golf area for sure 😅😅
Its very nice place, good atmosphere and nice food. But food and souvenir are to pricey.
There's beautiful beach but not so good for snorkeling, enough just swimming and play sand for kids. you have to watch your kid's by your self at the beach, there's no coast guard stand by in the area.
Kid's gym are nice and clean, my kiddos really love their gym. "

06 November 2023


" Have stayed at this resort previously and enjoyed it , but found the staff and facilities lacking in some areas. Decided to give it another go as the golf courses in this resort are simply stunning! I was pleasantly surprised to see the improvement in the resort. We stayed for 2 nights in the Seaview room and had a magnificent time. The rooms are clean and well equipped and the service has improved greatly from our last visit. Staff were friendly and efficient and we really could not fault the resort. The food and drink are a little expensive but for the quality of the meals and service I think it is good value for money. I would definitely recommend and will be staying here again. Thank you Bintan Lagoon for a wonderful stay 😄 "

03 September 2023


" The rooms are big and spacious with a large platform for other activities. There's a small balcony outside with 2 chairs and 1 table for guests to relax and have a drink. The rooms are near to the swimming pool, beach and restaurants. All within 5 mins distance away. The only downside would be the pricing of the food and drink. During the entire duration of our stay, both lifts were out of order, it made it inconvenient but nothing much to worry about. Overall a very pleasant stay and I would love to come back again. "

17 July 2023


" Beautiful nature and surrounding, clean beach easily accessible. Good veg food available as well. But extremely costly food, your food cost for a day will definitely go well above your room's cost. Activities aren't much exciting. "

03 July 2023


" Overall, great place. The Villas are really cool. They have nice beaches and it was a 90min boat ride from Singapore. It's not a real all-inclusive, service offered at the typical meal times. Does not include alcohol, soda, juices (except breakfast), about a third of the food at the buffet is not apart of the all inclusive ticket. These exclusions are offered for pay, but at hotel prices. We found that a bag of groceries, taking a cab to the next town over, was cheaper​ than 1 drink at the hotel. Does include water, tea, coffee. Basic activities are free. Plenty of pay activities available, we did several and a great time. The Food was always really good, bbq cookout style dinner for villas -neat. Awesome staff, very accommodating. We'd go again. "

01 June 2023


" Facilities are dated, but that's not why you're here anyway. Go enjoy the pool, beautiful beach, or golf course. They really push hard on food and/or drinks as soon as you arrive. If you sit at a bar or restaurant they will ask multiple times if you want to order a drink. Prices are pretty much what you'd pay in the U.S., HK, etc., which is a bit of a disappointment since you're in Indonesia, not one of the aforementioned locations. However food and drinks were very good and tasty. "

16 May 2023


" Would not recommend staying at this resort for the following reasons.

1. Dirty. We found 3 cockroaches in our room. The bathroom is a bit broken, the tub was falling apart.
2. Bad service. We asked for a possible upgrade because the resort was empty, but no one even entertained the motion. They just showed us to our room without asking anything. Also, I made a reservation but they lost it.
3. Rip off prices. We booked our fireflies tour through the hotel, which is a rip off. They said it was going to be a 2 hour tour but the tour was only like 45 minutes... It would have been cheaper and better to book through the locals.
4. Taxi is extremely expensive here, don't do it. "

01 April 2023


" Rooms was very nice , resort was beautiful seafacing rooms really good view.
Food was very expensive guys I will suggest you if u r going to this resort please take enough food supplies with u. I will give u an example of food prices. 1 soda or coke 95000 = 10 sg dollars , pizza around 30 dollars with very minimum topping. I already posted all the menu pics of resort .thanks "

27 February 2023


" Best place to relax. Overwhelming hospitatlity from the crew. Food is a bit pricey. "

18 January 2023


" Went twice, once in villa with their BBQ package and once in a normal room. Food are quite expensive, similar price to restaurants in Singapore, but the package includes most meals and ferry, it was a great deal. Direct ferry to the terminal in the resort is very convenient. The private beach is really amazing during a sunny day. Nice swimming pools and free activities in the leisure center. Found bed bugs in the villa though. "

09 November 2023


" I'd strongly recommend you look at the online reviews of this resort before booking. High food prices, very poor service and outdated accommodations are a common theme. Absolutely appalling to spend 2000sgd for a one day group get away and have the service we received. Management did offer to address this on our next stay. They failed to realize this was our last. "

23 July 2023


" The whole resort only have one restaurant in operating. Expensive price but normal food. The worse thing ever is one of the company staff having a some kind of competition there. We even need wait in line on the buffet lunch. It looks like a prison. BTW, does the restaurant doesn't have enough money to buy Aircon ? And who is the designer for the skylight glass ? Do u know the feeling that have meal under the sunlight without aircon ? Damn hot !!! In addition, there not special place like night market that we can go there for shopping. I won't go there again. Waste money. "

09 July 2023


" During my visit much of the resort was being refurbished so lots of construction works, but the resort does look dated so the refurbishment is well needed. Hopefully next time the resort will look more stunning, other then that staff are incredibly friendly. "

03 May 2023


" Room was clean. Place was well stocked and had very friendly staff. Golf course was well maintained. Only gripe is that prices are slightly high. "

09 February 2023

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