" The 2 stars are meant for the staff's positive attitude, willing to assist and quick actions. What clearly disappoints me is with myself - After reading the reviews, I still went ahead to book this hotel with the massage package which I think was a good deal.
Registration went smoothly and we were checked in (earlier than 12am!) Air-conditioners in our room are not the best and had maintenance come take a look and fixed till it starts blowing cool air. Room looked tired and cleanliness for a smoking room I didn't ask for it & I think it is all smoking room in this hotel) is quite tricky to score. Having a shower was tricky with the water flow kept changing from soft to hard spray every now and then. Forget about the pool, it's not even decorative. LOL!
Breakfast was included with the package and we could tell that they tried hard with it too.
Hotel is great if you are not fussed about staying in the hotel as all you do is out with Spa massages and merry-making outdoors. "
02 February 2023
Anynomous
" Grand Eska Good service...
We are happy stay in Grand Eska Hotel batam..All Staff so friendly..
Food for breakfast very nice and variatif..thank you to MR.Syam for your Service..Next December we will come again with our family Stay gere "
22 November 2023
Anynomous
" Service is excellent and their buffet is awesome
Anynomous
" The 2 stars are meant for the staff's positive attitude, willing to assist and quick actions. What clearly disappoints me is with myself - After reading the reviews, I still went ahead to book this hotel with the massage package which I think was a good deal.
02 February 2023Registration went smoothly and we were checked in (earlier than 12am!) Air-conditioners in our room are not the best and had maintenance come take a look and fixed till it starts blowing cool air. Room looked tired and cleanliness for a smoking room I didn't ask for it & I think it is all smoking room in this hotel) is quite tricky to score. Having a shower was tricky with the water flow kept changing from soft to hard spray every now and then. Forget about the pool, it's not even decorative. LOL!
Breakfast was included with the package and we could tell that they tried hard with it too.
Hotel is great if you are not fussed about staying in the hotel as all you do is out with Spa massages and merry-making outdoors. "
Anynomous
" Grand Eska Good service...
22 November 2023We are happy stay in Grand Eska Hotel batam..All Staff so friendly..
Food for breakfast very nice and variatif..thank you to MR.Syam for your Service..Next December we will come again with our family Stay gere "
Anynomous
" Service is excellent and their buffet is awesome
26 October 2023Mr. Fery- Security "