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Item Reviews - 17


" What a nice view from this hotel, im gonna say i love it but...sorry Grand Dafam, please make up your management, especially room service and wifi. I will appriciate more if Grand Dafam could give me more. Thanks "

02 May 2023


" This hotel was just awful. They actually have the greatest view in Ternate, but the service and all was just terrible. They let the guess check in and waiting for hours, my curtain few was actually ripped off (and the housekeeping just came after my 3rd nights-and i will check out the next day so it won't be necessary), the electricity got off few times (my 2nd night they even being off three times), they didn't give me the doormat (it finally came after 2 nights), and so. "

18 April 2023


" Luxury hotel in ternate which located betwen harbour dan mountain.. Swimming activity with gamalama mountain view "

11 March 2023


" One of the best hotel in Ternate. It has a quite large swimming pool. The room is spacious with large balcony with beatiful view as well. The breakfast was good with pretty much menu choices. I had a very great experince staying at this hotel. Especially, because I got a promo from Agoda. Thanks grand dafam and Agoda! "

08 February 2023


" The room is very dirty. They cannot provide the room as agreed in reservation. The receptionist can not handle the complaint properly. The manager in charge was missing. "

24 December 2023


" The Room is beauty,realy nice serve and cool service "

26 September 2023


" Moderate hotel. It should be able to serve better, but the view from lobby hotel is very good "

31 August 2023


" I did not like that they don't have pillow option, its a one pillow type and you have to deal with it. It was hard to contact to the Hotel online, until I was able to reach the hotel manager, which was helpful in recommending a company that provide drivers in the city. The Hotel needs to have at least one employee who can communicate in English, who is available all time. The View is nice from the lobby. The breakfast is ok. There room for improved cleanliness. Having almost no other choice in the city, this is could put a cap on this Hotel improving more in the near future. "

30 July 2023


" Staff were nice, bathroom can be cleaned a bit more, wood flooring in the room is squeaky. But overall its good! "

04 July 2023


" Great sea view, large room, friendly staff "

02 June 2023


" Old building with new "atmosphere". You may see Tidore island from lobby. "

19 April 2023


" Nice hotel, poorly managed. I got room with dirty bed, so many dust and hair under bed cover. "

13 March 2023


" View is great, without doubt.. but it's quite poorly managed.. "

06 February 2023


" Best hotel at town @Ternate @North Moluccas "

22 January 2023


" the great hotel in ternate "

11 November 2023


" First of all, it is a good places with mountainous view. Truly resort hotel. But the food are in average. The WiFi is only available in the hotel lobby. They are cleaning the swimming pool once a week, every Tuesday. "

06 November 2023


" Menginap 7 hari. Puasss. Tks. To L 4 OS fmly "

02 November 2023

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