" I bought a Martin DR JR from Citymusic on 9th June as a birthday present for my wife. When I reached home, I found out the frets were rusty and felt let down given this is quite an expensive branded guitar. I called them on 12th Jun at 645pm and told them I was coming over to have it rectified. Shout out to Yeegn Lougn and his staffs who stayed behind till close to 9pm past their closing time at 7pm. Yeegn Lougn has gone above and beyond and even took out two brand new guitars to pick as a replacement! Overall an pleasant experience and great customer service! "
11 June 2023
Anynomous
" Best place in town for keys.
Sales folks reali know their keyboards, digital pianos, arrangers,analog synthesizers, workstations from Korg.
One of their sales rep taught me a trick about complex split and layers years ago and I never looked at other brands for live play .
Another time I visited the showroom with no purchasing intention and another rep showed me nifty tricks about sequencing on the spot.
Truly great folks here who love their products.
(Korg workstations have arguebly the best interface and menus ,and sometimes for performance and demanding gigs ,a easy workflow beats other fanciful gimmicks from other brands. )
Very good aftersales service /tech support too!
Its very assuring that Singapore has a Korg retailer who understands and services their products with available parts and experienced technicians.
Tough gigging and touring ,transportation took its toll on my gear but citimusic always took care of that. :) "
13 March 2023
Anynomous
" I was very disappointed with their service, went in during the non peak. Asked the sales if there was any stock. And he couldn’t be bothered to check.
Anynomous
" I bought a Martin DR JR from Citymusic on 9th June as a birthday present for my wife. When I reached home, I found out the frets were rusty and felt let down given this is quite an expensive branded guitar. I called them on 12th Jun at 645pm and told them I was coming over to have it rectified. Shout out to Yeegn Lougn and his staffs who stayed behind till close to 9pm past their closing time at 7pm. Yeegn Lougn has gone above and beyond and even took out two brand new guitars to pick as a replacement! Overall an pleasant experience and great customer service! "
11 June 2023Anynomous
" Best place in town for keys.
13 March 2023Sales folks reali know their keyboards, digital pianos, arrangers,analog synthesizers, workstations from Korg.
One of their sales rep taught me a trick about complex split and layers years ago and I never looked at other brands for live play .
Another time I visited the showroom with no purchasing intention and another rep showed me nifty tricks about sequencing on the spot.
Truly great folks here who love their products.
(Korg workstations have arguebly the best interface and menus ,and sometimes for performance and demanding gigs ,a easy workflow beats other fanciful gimmicks from other brands. )
Very good aftersales service /tech support too!
Its very assuring that Singapore has a Korg retailer who understands and services their products with available parts and experienced technicians.
Tough gigging and touring ,transportation took its toll on my gear but citimusic always took care of that. :) "
Anynomous
" I was very disappointed with their service, went in during the non peak. Asked the sales if there was any stock. And he couldn’t be bothered to check.
05 December 2023I went to the shelf and took it my own "