" Very good hospital, professional and clean. Overall a visit to this hospital is as pleasant as a visit to a hospital can be. The only complaint would be the disorganisation and time taken when trying to admit yourself, even when it is 6am and very quiet and you have an advanced booking, it still took a solid 45mins. This time feels more like 3hrs when you're suffering and grumpy because you've been fasting in preparation for a planned surgery... "
27 May 2023
Anynomous
" Nice, cosy hospital with good services from nurses and doctors. Compared to CGH, the wait is definitely much shorter at the A&E. The meals are also better than public hospitals. With all the specialist clinics located there, you can be sure the doctors attending to you are relatively experienced and definitely not going to be cheap.
Service gap is during their changing of shift. Main admission counter closed 15mins before their knock time and i had to wait for the other counter to open up. They should not have such gap. Plus point is the cashless service where eligible patients are able to admit with no deposit and with no payment required upon discharge. Expect a queue when making payment as they only have 2 cashier counters.
As I was admitted to public hospital less than a month ago, I had to stay in the single bedded room for 3 days for isolation purpose, good procedure (infection control). Free parking or $10 grab coupon, toiletries (like hotel style) and even hair dryer (upon request) when you stay at their single bedded room. Room and toilet are very clean too. Once you are tested virus free, you can be transfer to 2/4 bedded room and charges will be revert. "
26 March 2023
Anynomous
" ENT unit - Doctor is very good - efficient, friendly and provides you with the information you need. Reception staff not so much. Quite rude and unfriendly. "
22 March 2023
Anynomous
" This is one of the worst private hopistal that anyone could imagine ...
1. Staff not adequately trained
2. Very limited information
3. Interior more like a old folks home
4. One of the worst hospital to get admitted.
5. Trust me if you are in labor, our general hospital are way better then raffles. "
02 January 2023
Anynomous
" It took me 2 visits to realize how bad this hospital was. Nurses were ok but the doctor who diagnosed my condition was useless. I was complaining of stomach and body pains with fever and diarrhea and gave him all the details and he didnt even provide me his diagnosis apart from giving me meds. It's now my 3rd day taking the meds and Im still having diarrhea. Was it food poison? Typical stomach flu? Is this normal and expected to happen few more days? So now im just guessing the way this hospital guessed my condition. And i ended up paying sgd240 for a lame consultation. "
10 July 2023
Anynomous
" Slow service, total more than 2 hours. After 1.10 hr see doctor, 10 min get x ray, 15 min more to wait for consultation again. But 40 min wait to get medicine and paying... the same guy supposedly to take care of medicine Is probably helping the other, I can now understand why the previous post saying the hotel is understaffed. hope the hospital can sort this out as this seems to be a common complaint by visiting patients. "
02 June 2023
Anynomous
" Long standing private medical center but lately refurbished ..... "
24 April 2023
Anynomous
" For three months i keep visiting parkway East hospital I really receive good serves from all the staff specially from sister Marim in the Haig specialist medical clinic many thanks and best regards "
06 November 2023
Anynomous
" Good location a lot of parking and friendly staff . 👼👼👼👍👍👍✌🆒🏢thank u🔬💉💊to All the doctor and friend and family that are with us during this hard try time. ..thank you "
15 April 2023
Anynomous
" Among so many good service and efficient hospitals like Raffles hotel in SG, I don't know how parkway east hospital competes with others. My hand was cut and bleeding when I walked in around 8:15pm 31st Mar 2016, 3-4 nurses at reception asking me to fill a form, nobody offered stop bleeding treatment after I fill the form but asked me to sit and queue, until I asked and one female nurse did it very unprofessionally, as she didn't apply pressure when she put dressing on the wound, I asked to do it again after I found its still bleeding. I waited around 50 mins together with normal flu patients, there is no fast access for A&E patients at all btw. I waited for my turn finally, but then the doctor was looking for nurse everywhere to prepare for operation, there is no process or preparation for an operation at all before patient's turn. After 4 stitches done, the receptionist took more than 5 mins but still didn't know how to operate credit card payment, while I was waiting for payment, another patient kept disturbing me and talking nonsense to me, I asked nurses to stop it but nobody came and stopped it, and I got my bill it's S$777.17, the service standard is obvious not equal to the price. I went back at 9pm on 2nd Apr to change dressing as nurse told me less ppl after 9pm, but when i reached I was told I have to wait an hour, so i went home and changed dressing myself, I don't even want to go back for RTO, and I want to suggest more ppl to avoid parkway hospital as its not a SG standard , the whole experience was so bad, no system, not organized/well trained staff, no efficiency, no caring, no privacy and protection to patient when patient was disturbed by ppl with mental problem... Seriously I don't know what to say besides my disappointments and bad luck of choosing it in the 1st place... don't go there if you are in A&E situation. "
02 April 2023
Anynomous
" I would like to extend my appreciation and thanks to the nurse of level 4 ward Miss Shu fang of her patience and care loving during my stay in the hospital. Also to compliment the hospital for their express services render to patients. Excellent service, Keep it up.
Derrick Yeo "
Anynomous
" Very good hospital, professional and clean. Overall a visit to this hospital is as pleasant as a visit to a hospital can be. The only complaint would be the disorganisation and time taken when trying to admit yourself, even when it is 6am and very quiet and you have an advanced booking, it still took a solid 45mins. This time feels more like 3hrs when you're suffering and grumpy because you've been fasting in preparation for a planned surgery... "
27 May 2023Anynomous
" Nice, cosy hospital with good services from nurses and doctors. Compared to CGH, the wait is definitely much shorter at the A&E. The meals are also better than public hospitals. With all the specialist clinics located there, you can be sure the doctors attending to you are relatively experienced and definitely not going to be cheap.
26 March 2023Service gap is during their changing of shift. Main admission counter closed 15mins before their knock time and i had to wait for the other counter to open up. They should not have such gap. Plus point is the cashless service where eligible patients are able to admit with no deposit and with no payment required upon discharge. Expect a queue when making payment as they only have 2 cashier counters.
As I was admitted to public hospital less than a month ago, I had to stay in the single bedded room for 3 days for isolation purpose, good procedure (infection control). Free parking or $10 grab coupon, toiletries (like hotel style) and even hair dryer (upon request) when you stay at their single bedded room. Room and toilet are very clean too. Once you are tested virus free, you can be transfer to 2/4 bedded room and charges will be revert. "
Anynomous
" ENT unit - Doctor is very good - efficient, friendly and provides you with the information you need. Reception staff not so much. Quite rude and unfriendly. "
22 March 2023Anynomous
" This is one of the worst private hopistal that anyone could imagine ...
02 January 20231. Staff not adequately trained
2. Very limited information
3. Interior more like a old folks home
4. One of the worst hospital to get admitted.
5. Trust me if you are in labor, our general hospital are way better then raffles. "
Anynomous
" It took me 2 visits to realize how bad this hospital was. Nurses were ok but the doctor who diagnosed my condition was useless. I was complaining of stomach and body pains with fever and diarrhea and gave him all the details and he didnt even provide me his diagnosis apart from giving me meds. It's now my 3rd day taking the meds and Im still having diarrhea. Was it food poison? Typical stomach flu? Is this normal and expected to happen few more days? So now im just guessing the way this hospital guessed my condition. And i ended up paying sgd240 for a lame consultation. "
10 July 2023Anynomous
" Slow service, total more than 2 hours. After 1.10 hr see doctor, 10 min get x ray, 15 min more to wait for consultation again. But 40 min wait to get medicine and paying... the same guy supposedly to take care of medicine Is probably helping the other, I can now understand why the previous post saying the hotel is understaffed. hope the hospital can sort this out as this seems to be a common complaint by visiting patients. "
02 June 2023Anynomous
" Long standing private medical center but lately refurbished ..... "
24 April 2023Anynomous
" For three months i keep visiting parkway East hospital I really receive good serves from all the staff specially from sister Marim in the Haig specialist medical clinic many thanks and best regards "
06 November 2023Anynomous
" Good location a lot of parking and friendly staff . 👼👼👼👍👍👍✌🆒🏢thank u🔬💉💊to All the doctor and friend and family that are with us during this hard try time. ..thank you "
15 April 2023Anynomous
" Among so many good service and efficient hospitals like Raffles hotel in SG, I don't know how parkway east hospital competes with others. My hand was cut and bleeding when I walked in around 8:15pm 31st Mar 2016, 3-4 nurses at reception asking me to fill a form, nobody offered stop bleeding treatment after I fill the form but asked me to sit and queue, until I asked and one female nurse did it very unprofessionally, as she didn't apply pressure when she put dressing on the wound, I asked to do it again after I found its still bleeding. I waited around 50 mins together with normal flu patients, there is no fast access for A&E patients at all btw. I waited for my turn finally, but then the doctor was looking for nurse everywhere to prepare for operation, there is no process or preparation for an operation at all before patient's turn. After 4 stitches done, the receptionist took more than 5 mins but still didn't know how to operate credit card payment, while I was waiting for payment, another patient kept disturbing me and talking nonsense to me, I asked nurses to stop it but nobody came and stopped it, and I got my bill it's S$777.17, the service standard is obvious not equal to the price. I went back at 9pm on 2nd Apr to change dressing as nurse told me less ppl after 9pm, but when i reached I was told I have to wait an hour, so i went home and changed dressing myself, I don't even want to go back for RTO, and I want to suggest more ppl to avoid parkway hospital as its not a SG standard , the whole experience was so bad, no system, not organized/well trained staff, no efficiency, no caring, no privacy and protection to patient when patient was disturbed by ppl with mental problem... Seriously I don't know what to say besides my disappointments and bad luck of choosing it in the 1st place... don't go there if you are in A&E situation. "
02 April 2023Anynomous
" I would like to extend my appreciation and thanks to the nurse of level 4 ward Miss Shu fang of her patience and care loving during my stay in the hospital. Also to compliment the hospital for their express services render to patients. Excellent service, Keep it up.
02 March 2023Derrick Yeo "