" I'm frequent of Sofitel Manila and I can say this is a different experience. Sofitel SG has a resort feel to it but still enjoy the luxury of a hotel. The pool is big but very deep (2.4m) and kids mostly stay on the stairs side (1.4m after stairs). There are a lot of peacock and myna bird walking around which will snap your food when you are not looking at them. They aren't harming the kids though.
Breakfast in the restaurant is goos too although nothing beats Spiral in Manila (has more variety). "
22 May 2023
Anynomous
" It's a lovely place to hang out for couples and families alike. We were here for a wedding banquet, and we were very much happy with the pleasant experience we got. Food was good, ambience of the location was lovely, and albeit small and pricey, it's very good for a very small cozy crowd. Do check them out the next time you're looking for a location! "
28 April 2023
Anynomous
" Huge motel. Everything about it was nicely done. Fast WiFi everywhere. 30m pool Fountains. flora and fauna abundant. Nice food and other facilities. Tariff was a little to expensive compared to others. Location could be better. "
11 April 2023
Anynomous
" This is an awesome resort. We did a staycation for our 1 year anniversary, the rooms are large and luxurious. The food and drinks are also of high quality. We visited the spa for the day which is must do for full relaxation! Only thing I would like to see improved is some more staff around the pool and bar area for some more consistent service. "
04 March 2023
Anynomous
" From the moment you walked in the front door you felt enchanted by how pretty this place was. The rooms are stunning and the customer service was brilliant. It’s expensive but for the most part, it’s worth it.
The buffet breakfast was probably the best id ever had. They had such a diverse selection of cuisines and they were all very tasty.
The drinks by the pool and bar were super expensive...
The spa was very good. The gym’s air con didn’t work but you were informed as soon as you walked in the door.
The concierge was wonderful and promptly helped in anyway he could.
It was a truly relaxing stay. "
08 January 2023
Anynomous
" Very nice after the renovation.. up to the usual sofitel standards. Very friendly staff and the ambience was good. There is a free shuttle to paragon in orchard too. The environment is very serene and tranquil. Would highly this place for a leisurely afternoon or a comfortable stay. "
13 November 2023
Anynomous
" We stayed for a staycation for my wife’s birthday. When we entered the room, there was a birthday cake waiting to her. Such a nice attention.
The room was very nice, amenities were good and the bed very comfortable.
We had a Sunday champagne brunch and it was fantastic. Large selection of amazing food. And the staff was so friendly.
Thank you Sofitel for this stay.
We will come back. "
17 October 2023
Anynomous
" The hotel itself is quite nice and I love the service of front desk and concierge staff.
The room is quite nice with comfy bed. Plenty choices of breakfast buffet and perfect spa treatments and pool.
The only thing I want to suggest is that, please make face tower s regular amenity in your guest room. "
11 September 2023
Anynomous
" The facilities were great, but parts of the hotel seemed quite poorly maintained. I reported a leaking basin in the ladies room at the pool area. Decorative knobs in the room were loose or missing. The light in the make-up mirror in the bathroom was not working.
The staff were very friendly and eager to please. However, we feel that the hotel is under-staffed as we saw very few staff in the restaurants and at the pool. Despite being overworked, they were cheerful and very attentive, especially the pool staff, who seemed to be multi-tasking all day long. I was particularly impressed with the professionalism of the pool manager Mr Siva.
As for the housekeeping staff, they were great on the first and second day, but on the third day they did not make up the room, and did not turn down the bed in the evening! "
11 August 2023
Anynomous
" The room is spacious with a very nice and unique design. I love the tiles in the bathroom. Pool area is huge and has deep areas. I also like the selection of glasses (wine) provided in the room, i dont have to request for it. Fast check in and check out. Great shuttle service all day long. "
28 June 2023
Anynomous
" This was my first time booked the Sofitel Hotels & resorts at Sentosa.
We check in around 1.45-2.00pm the king bed for the room was not provided the king bed when request upon booking with family & one kids.
Upon checking the hotel staff told me that they do not have king bed where they confirmed my booking was come with king's bed & the lady staff told me no gap in between the two single bed joining. we are curious why they isn't any gap if both single bed join together.... imagine my kids was in between the bed of the center & difficult to sleep & not comfortable. we request close to lobby or close to hotel front desk check in counter & noticed that when she told me not far & yet we walk rather far away from the hotel front desk & with my kids that rather inconvenience cause to us.
I hope the hotels can reserve the king bed when guest booked at the hotel especial we have children come along sharing one big king bed which is much more space for 3 of us.
overall hotel are quiet ambient & the children play room for 2 hours per day for kid rather far away at the other corner end but lucky hotel provide the in house transport for us to bring our kid for in house guest at Garden @ the restaurant from our hotel lobby.
I will to book again next time if they is still got vacancy for Accor hotel members.
Cheers ! "
06 June 2023
Anynomous
" First time staying at Sofitel and was impressed by how well-kept the hotel and rooms were. Stayed in the junior suite which was beautiful, clean and luxurious. My only disappointment was that our room was available for check-in only at 3.20pm and I had made a prior request for an early check-in. The counter staff did make up for it by offering us complimentary drinks at the bar so we had a place to hang out for a while waiting for our room. And I was pleasantly surprised that my 2yr-old was served a cup of orange juice as well...a very nice touch. Overall, it was a wonderful experience staying at Sofitel Sentosa. Hope to be back! "
09 May 2023
Anynomous
" We were excited as soon as we drove up the drive to the beautiful fountain and lobby - Vicki in customer service had made our room extraordinary - making a special book for our daughters, putting a framed photo they had taken in their room and their names on their beds in petals. We were so moved by this personalised thoughtfulness. The property is stunning and we relaxed immediately. "
28 April 2023
Anynomous
" Overall, the experience was great. Unfortunately, I believe the size and layout of the room was a bit crowded, although this had nothing to do with this stay 'per-se', next time a bigger room with 2 bathrooms would have been much better. I appreciate your attention to meeting our special request and the hotel staff were very accommodating throughout our stay. "
16 April 2023
Anynomous
" Only the best from Sofitel. Great rooms & the overall vibe from the hotel is just great "
28 February 2023
Anynomous
" Great dining options, quiet getaway from city buzz. Nice lounge seats ard the main bar to have drinks and chill. "
08 February 2023
Anynomous
" Wonderful location, wonderful service, very relaxing and very peaceful. I really recommend this hotel to everyone who wants to have quality time in Sentosa. "
22 January 2023
Anynomous
" Not cheap .. but then what is in Singapore? Beautiful setting away from the hustle of downtown Singapore .. yet close enough to get back to it for $15sgd in a taxi. It's the staff who make this hotel so great, Alex, Vivian to name but two who helped make our stay so relaxing and fun. Already planning to come back next year "
15 October 2023
Anynomous
" 10 Stars!
This resort is just AMAZING! We stayed here for 8 nights in August/September 2016 and we enjoyed every second of our stay.
THANK YOU for a very memorable and enjoyable stay to all the staff at Sofitel Sentosa, we cannot thank you enough for everything you did for us. From Check in to Check out we felt very valued.
Lobby is very impressive, rooms are clean, modern and cleaned at least once a day, water bottles are provided daily. Pool and resort grounds are neat and very well looked after. Bus to and from other beaches, around the island and shopping centres are frequent and punctual and pick up/drop off at the lobby. Our buffet breakfast was delicious and the variety of food just blew our minds. Chefs were behind the counter with smiles and are very helpful.
The resort is a very peaceful place and we felt very relaxed. We travelled with our 2 year old daughter who was exceptionally welcomed as well, spoiled and was very well looked after by the staff.
To anyone who is looking at staying at this resort, we would highly recommend it. Staff are friendly, very helpful and always have a smile on their faces. I would like to mention a few staff members who seemed like they worked 24 hours Syahir, Kari, Shukor from Concierge, Pop & Sheeva from reception, Newman & Sally from the restaurant, Erica at the Bar and to all the other staff who I’m sorry haven’t mentioned. You guys are 10 out of 10 and the resort should be VERY proud to have you as part of their team.
We will definitely be staying here again!
Leah, Peter & Zoe from Australia
Stayed August 2016, travelled with family "
05 September 2023
Anynomous
" The best hospitality and service. The food quality is very good every thing feels very fresh very friendly. A bit expensive but good things come with some cost "
24 June 2023
Anynomous
" Very nice hotel at Sentosa, top spot, large spacious rooms. The only downside are the large numbers of peacock near the breakfast room. It's nice but they can be a little too intrusive "
16 May 2023
Anynomous
" Stayed from the 2nd – 6th April 16. Great setting, quiet and peaceful, good size rooms. But all of this was let down by the cleanliness of the rooms. You could write your name on most surfaces which were covered by dust, and don’t even think about looking under the bed, it had not seen a vacuum for months. We used the bath and had to ask for it to be cleaned as it was not cleaned the day after it was used – not sure if it was cleaned from the previous guest. There was mold growing above our bathroom door - the size of a dinner plate, it took two days of asking before it was cleaned. The second room we booked was the same, most surfaces covered in dust and dust balls huddling in the corners of the room.
If you are thinking about relaxing by the pool, avoid the weekends when it gets busy with day trippers who come to the restaurant and bar and end up taking over the pool area, even though it is only meant for staying guests. The weekdays you get to have the pool area back, and it is peaceful. "
Anynomous
" I'm frequent of Sofitel Manila and I can say this is a different experience. Sofitel SG has a resort feel to it but still enjoy the luxury of a hotel. The pool is big but very deep (2.4m) and kids mostly stay on the stairs side (1.4m after stairs). There are a lot of peacock and myna bird walking around which will snap your food when you are not looking at them. They aren't harming the kids though.
22 May 2023Breakfast in the restaurant is goos too although nothing beats Spiral in Manila (has more variety). "
Anynomous
" It's a lovely place to hang out for couples and families alike. We were here for a wedding banquet, and we were very much happy with the pleasant experience we got. Food was good, ambience of the location was lovely, and albeit small and pricey, it's very good for a very small cozy crowd. Do check them out the next time you're looking for a location! "
28 April 2023Anynomous
" Huge motel. Everything about it was nicely done. Fast WiFi everywhere. 30m pool Fountains. flora and fauna abundant. Nice food and other facilities. Tariff was a little to expensive compared to others. Location could be better. "
11 April 2023Anynomous
" This is an awesome resort. We did a staycation for our 1 year anniversary, the rooms are large and luxurious. The food and drinks are also of high quality. We visited the spa for the day which is must do for full relaxation! Only thing I would like to see improved is some more staff around the pool and bar area for some more consistent service. "
04 March 2023Anynomous
" From the moment you walked in the front door you felt enchanted by how pretty this place was. The rooms are stunning and the customer service was brilliant. It’s expensive but for the most part, it’s worth it.
08 January 2023The buffet breakfast was probably the best id ever had. They had such a diverse selection of cuisines and they were all very tasty.
The drinks by the pool and bar were super expensive...
The spa was very good. The gym’s air con didn’t work but you were informed as soon as you walked in the door.
The concierge was wonderful and promptly helped in anyway he could.
It was a truly relaxing stay. "
Anynomous
" Very nice after the renovation.. up to the usual sofitel standards. Very friendly staff and the ambience was good. There is a free shuttle to paragon in orchard too. The environment is very serene and tranquil. Would highly this place for a leisurely afternoon or a comfortable stay. "
13 November 2023Anynomous
" We stayed for a staycation for my wife’s birthday. When we entered the room, there was a birthday cake waiting to her. Such a nice attention.
17 October 2023The room was very nice, amenities were good and the bed very comfortable.
We had a Sunday champagne brunch and it was fantastic. Large selection of amazing food. And the staff was so friendly.
Thank you Sofitel for this stay.
We will come back. "
Anynomous
" The hotel itself is quite nice and I love the service of front desk and concierge staff.
11 September 2023The room is quite nice with comfy bed. Plenty choices of breakfast buffet and perfect spa treatments and pool.
The only thing I want to suggest is that, please make face tower s regular amenity in your guest room. "
Anynomous
" The facilities were great, but parts of the hotel seemed quite poorly maintained. I reported a leaking basin in the ladies room at the pool area. Decorative knobs in the room were loose or missing. The light in the make-up mirror in the bathroom was not working.
11 August 2023The staff were very friendly and eager to please. However, we feel that the hotel is under-staffed as we saw very few staff in the restaurants and at the pool. Despite being overworked, they were cheerful and very attentive, especially the pool staff, who seemed to be multi-tasking all day long. I was particularly impressed with the professionalism of the pool manager Mr Siva.
As for the housekeeping staff, they were great on the first and second day, but on the third day they did not make up the room, and did not turn down the bed in the evening! "
Anynomous
" The room is spacious with a very nice and unique design. I love the tiles in the bathroom. Pool area is huge and has deep areas. I also like the selection of glasses (wine) provided in the room, i dont have to request for it. Fast check in and check out. Great shuttle service all day long. "
28 June 2023Anynomous
" This was my first time booked the Sofitel Hotels & resorts at Sentosa.
06 June 2023We check in around 1.45-2.00pm the king bed for the room was not provided the king bed when request upon booking with family & one kids.
Upon checking the hotel staff told me that they do not have king bed where they confirmed my booking was come with king's bed & the lady staff told me no gap in between the two single bed joining. we are curious why they isn't any gap if both single bed join together.... imagine my kids was in between the bed of the center & difficult to sleep & not comfortable. we request close to lobby or close to hotel front desk check in counter & noticed that when she told me not far & yet we walk rather far away from the hotel front desk & with my kids that rather inconvenience cause to us.
I hope the hotels can reserve the king bed when guest booked at the hotel especial we have children come along sharing one big king bed which is much more space for 3 of us.
overall hotel are quiet ambient & the children play room for 2 hours per day for kid rather far away at the other corner end but lucky hotel provide the in house transport for us to bring our kid for in house guest at Garden @ the restaurant from our hotel lobby.
I will to book again next time if they is still got vacancy for Accor hotel members.
Cheers ! "
Anynomous
" First time staying at Sofitel and was impressed by how well-kept the hotel and rooms were. Stayed in the junior suite which was beautiful, clean and luxurious. My only disappointment was that our room was available for check-in only at 3.20pm and I had made a prior request for an early check-in. The counter staff did make up for it by offering us complimentary drinks at the bar so we had a place to hang out for a while waiting for our room. And I was pleasantly surprised that my 2yr-old was served a cup of orange juice as well...a very nice touch. Overall, it was a wonderful experience staying at Sofitel Sentosa. Hope to be back! "
09 May 2023Anynomous
" We were excited as soon as we drove up the drive to the beautiful fountain and lobby - Vicki in customer service had made our room extraordinary - making a special book for our daughters, putting a framed photo they had taken in their room and their names on their beds in petals. We were so moved by this personalised thoughtfulness. The property is stunning and we relaxed immediately. "
28 April 2023Anynomous
" Overall, the experience was great. Unfortunately, I believe the size and layout of the room was a bit crowded, although this had nothing to do with this stay 'per-se', next time a bigger room with 2 bathrooms would have been much better. I appreciate your attention to meeting our special request and the hotel staff were very accommodating throughout our stay. "
16 April 2023Anynomous
" Only the best from Sofitel. Great rooms & the overall vibe from the hotel is just great "
28 February 2023Anynomous
" Great dining options, quiet getaway from city buzz. Nice lounge seats ard the main bar to have drinks and chill. "
08 February 2023Anynomous
" Wonderful location, wonderful service, very relaxing and very peaceful. I really recommend this hotel to everyone who wants to have quality time in Sentosa. "
22 January 2023Anynomous
" Not cheap .. but then what is in Singapore? Beautiful setting away from the hustle of downtown Singapore .. yet close enough to get back to it for $15sgd in a taxi. It's the staff who make this hotel so great, Alex, Vivian to name but two who helped make our stay so relaxing and fun. Already planning to come back next year "
15 October 2023Anynomous
" 10 Stars!
05 September 2023This resort is just AMAZING! We stayed here for 8 nights in August/September 2016 and we enjoyed every second of our stay.
THANK YOU for a very memorable and enjoyable stay to all the staff at Sofitel Sentosa, we cannot thank you enough for everything you did for us. From Check in to Check out we felt very valued.
Lobby is very impressive, rooms are clean, modern and cleaned at least once a day, water bottles are provided daily. Pool and resort grounds are neat and very well looked after. Bus to and from other beaches, around the island and shopping centres are frequent and punctual and pick up/drop off at the lobby. Our buffet breakfast was delicious and the variety of food just blew our minds. Chefs were behind the counter with smiles and are very helpful.
The resort is a very peaceful place and we felt very relaxed. We travelled with our 2 year old daughter who was exceptionally welcomed as well, spoiled and was very well looked after by the staff.
To anyone who is looking at staying at this resort, we would highly recommend it. Staff are friendly, very helpful and always have a smile on their faces. I would like to mention a few staff members who seemed like they worked 24 hours Syahir, Kari, Shukor from Concierge, Pop & Sheeva from reception, Newman & Sally from the restaurant, Erica at the Bar and to all the other staff who I’m sorry haven’t mentioned. You guys are 10 out of 10 and the resort should be VERY proud to have you as part of their team.
We will definitely be staying here again!
Leah, Peter & Zoe from Australia
Stayed August 2016, travelled with family "
Anynomous
" The best hospitality and service. The food quality is very good every thing feels very fresh very friendly. A bit expensive but good things come with some cost "
24 June 2023Anynomous
" Very nice hotel at Sentosa, top spot, large spacious rooms. The only downside are the large numbers of peacock near the breakfast room. It's nice but they can be a little too intrusive "
16 May 2023Anynomous
" Stayed from the 2nd – 6th April 16. Great setting, quiet and peaceful, good size rooms. But all of this was let down by the cleanliness of the rooms. You could write your name on most surfaces which were covered by dust, and don’t even think about looking under the bed, it had not seen a vacuum for months. We used the bath and had to ask for it to be cleaned as it was not cleaned the day after it was used – not sure if it was cleaned from the previous guest. There was mold growing above our bathroom door - the size of a dinner plate, it took two days of asking before it was cleaned. The second room we booked was the same, most surfaces covered in dust and dust balls huddling in the corners of the room.
21 April 2023If you are thinking about relaxing by the pool, avoid the weekends when it gets busy with day trippers who come to the restaurant and bar and end up taking over the pool area, even though it is only meant for staying guests. The weekdays you get to have the pool area back, and it is peaceful. "