" Please go to another bus company.. starmart service really sucks.. all staff members are arrogant.. even their hotline operators really2 awfull.. never ever use the starmart service.. no good at all.. 0/1000 mark.. "
15 March 2023
Anynomous
" I would like to give zero star.. i had tried to give so much of chance taking this company bus.. now even one time it come on time yet i always check in 30min before departure.
Experined b4 waited in JB costum for more than 1 hour cause they asked to change tge bus in JB costum but the staff said particular driver dint pick up the phone.
OMG.. "
25 December 2023
Anynomous
" Awful service. I didn't print my ticket so counter lady was really mad. I mean it's 2017, who prints anymore. Then we realized that I have booked for wrong day. She didn't help us in any possible way to find a new bus. We asked for some number that we can call to change the starmart ticket and she just marked some number in paper. With my Singapore number, I couldn't call and asked her for help. She looked over annoyed and said something in Malay. I am never going with starmart again. Then I went with KKKKL and had much better experience. "
06 November 2023
Anynomous
" First time I took their services from Singapore to Penang, I was told we had to change bus at the Malaysian border. we waited for three, yes three hours, for the second bus which were not told about.
Now I'm in Melaka and I'm told the bus is delayed for another hour again.
No more Chances for you starmart. "
02 April 2023
Anynomous
" Confusing bus pick up location, but the check in is in fact inside the medical center. Entrance beside the 711. Bus pickup just outside they will show you. "
Anynomous
" Please go to another bus company.. starmart service really sucks.. all staff members are arrogant.. even their hotline operators really2 awfull.. never ever use the starmart service.. no good at all.. 0/1000 mark.. "
15 March 2023Anynomous
" I would like to give zero star.. i had tried to give so much of chance taking this company bus.. now even one time it come on time yet i always check in 30min before departure.
25 December 2023Experined b4 waited in JB costum for more than 1 hour cause they asked to change tge bus in JB costum but the staff said particular driver dint pick up the phone.
OMG.. "
Anynomous
" Awful service. I didn't print my ticket so counter lady was really mad. I mean it's 2017, who prints anymore. Then we realized that I have booked for wrong day. She didn't help us in any possible way to find a new bus. We asked for some number that we can call to change the starmart ticket and she just marked some number in paper. With my Singapore number, I couldn't call and asked her for help. She looked over annoyed and said something in Malay. I am never going with starmart again. Then I went with KKKKL and had much better experience. "
06 November 2023Anynomous
" First time I took their services from Singapore to Penang, I was told we had to change bus at the Malaysian border. we waited for three, yes three hours, for the second bus which were not told about.
02 April 2023Now I'm in Melaka and I'm told the bus is delayed for another hour again.
No more Chances for you starmart. "
Anynomous
" Confusing bus pick up location, but the check in is in fact inside the medical center. Entrance beside the 711. Bus pickup just outside they will show you. "
08 January 2023