" One of the best hotel in Palembang. The services are humble and professional, breakfast food and beverage is just complete and tasty. The rooms are well organized, clean, and smells good. Road access is easy and spacious parking lot. "
26 May 2018
Anynomous
" Nice room, Clean hotel, comfortable stay, excellent service. I appreciate the Management because prayer mat /sejadah was provided in the wardrobe. "
06 May 2018
Anynomous
" Not well maintained Aston hotel.
I stayed two nights here. Room was okay. But air condition can't be cold.
Toilet was dirty. I tried to cleaned it with soap and water. Managed to clean abit. But the remaining stained was still there and can't be cleaned already
Towel smells. The second day I use towel, there was a strong perfume smells. Make me wonder if the previous towel had been washed or no.
Staff were friendly and helpful though. That was a plus.
But I will Not gonna go back to stay here. Will stay in Novotel next door for next time. "
26 April 2018
Anynomous
" Nice hotel with comfort room and acceptable price "
27 March 2018
Anynomous
" My wife and I and a family friend stayed at Aston. It was a pleasant experience. Though the Hotel is located slightly away from the Town Center, we made use of the Hotel's transport arrangements to move around. The shuttle service is complimentary and we visited the town using this service. The staff are very polite and efficient - they have gone out of their way to assist us. We even had breakfast at a very early hour as our flight was arranged for 6.00 am.
I would not say they are knowledgeable of the sights and amenities around but this could be a case of miscommunication as our languages differ - Bahasa Melayu vs Indonesian. "
21 February 2018
Anynomous
" The room was very comfort, front desk.... owhhh.... very friendly i'm forgot her name but she is very helpfull, fast check in.. just 1 thing dissapointed me, 2 nights i'm in same room everything was very good, then i moved to different room, the room looks same and very comfort, but when i go to bath..... the drainage was not working.... the water flooded... luckily i realized something wrong with the drainage... so the water didn't flooded the room, overall this hotel is very comfort "
03 February 2018
Anynomous
" Had a memorable pleasant experience during my stay 3-night last week! Breakfast was great and the service excellent. However, as I frequent the gym I feel that it could be better placed or the area redesigned. Given that adjacent spa entrance is extremely close to the gym area, spa visitors and staff have to walk through the gym and may put themselves at risk when free-weights gym users are actively engaged. "
19 December 2017
Anynomous
" Great experience to spend the night in this hotel. The ambience and the food are very nice. "
05 December 2017
Anynomous
" Good Service, Nice Room, Friendly Staff. Location is not too far from city center but located on traffic jam road at the afternoon. Overall is Great to stay here "
01 November 2017
Anynomous
" Please do not believe the fake 4.5 star rating. The people are nice but the place is old. Restaurant doesn’t turn in A/C, Rooms have mold as seen In pic. Floors are NOT vacuumed in hallways let alone rooms. Menu looks nice but resulting food is far from that. One room had a huge clump of hair on Floor. Staff is very nice and accommodating. Beware of fake ratings. "
29 October 2017
Anynomous
" Stayed there for one night last week. Actually it was my 2nd visit to this hotel. I was upset that we have to submit our credit card to book a room. For a non-credit card owner like me, there should be some other way to guarantee the payment.
Not so much thing can be done at the lobby, it was quite small. The food at the restaurant was tasty. "
27 October 2017
Anynomous
" Clean rooms, good price, helpfull staff "
27 October 2017
Anynomous
" Such a very nice and comfort place to stay in Palembang, easily access from everywhere in Palembang. Very close to hospital and shopping centre, all you need during your stay will be easily access from this Hotel "
26 October 2017
Anynomous
" good food, had a lot variety of breakfast choice but terible wifi "
16 August 2017
Anynomous
" Good place to stay. Nice design. Nice ballroom but quite small. Have many parking spaces. "
13 August 2017
Anynomous
" Great Service, good breakfast pretty various breakfast, need to add Pempek as your local food! But I don't know may be pempek not for breakfast :D I love the room! Clean and Cozy! Super Bed! "
10 August 2017
Anynomous
" Very like the foods and staffs. Aston was so clean, tidy, and it was quite enough in hospitality. Keep it up ^^v "
04 August 2017
Anynomous
" Good location, clean room, friendly staff. Would be perfect if you have kid's pool "
25 July 2017
Anynomous
" Good Hotel.. I Love It "
30 June 2017
Anynomous
" Service is good and super polite "
16 June 2017
Anynomous
" Everyone here so friendly and helpful especially mba dewi and front office team.. room was neat and clean.
thank you guys "
31 May 2017
Anynomous
" Nice Dinner at a beautiful ball room. The staff is very polite "
06 May 2017
Anynomous
" I always enjoy stay at Aston Palembang. Tasty foods and excellent service from the staff make me feel like home. "
01 May 2017
Anynomous
" The rooms was good, but the wifi is unstable... "
12 April 2017
Anynomous
" The price is relatively cheaper than another, breakfast is delicious with many choices, good services, accesible. I want to stay for longer with my family for another time. "
04 April 2017
Anynomous
" Less basic amenities than expected, for the same price of others "
02 April 2017
Anynomous
" Bad internet conection "
11 February 2017
Anynomous
" the pool officially open til 18, but you can swim til 21, just bring your own towel (from room) "
08 February 2017
Anynomous
" Kamarnya agak gelap, kamar mandinya minimalis. Jendelanya kecil sekali... lumayan untuk istirahat. Staff FO dan Bellboynya ramah. "
10 October 2016
Anynomous
" Strategic hotel, near PTC and airport SMB II "
30 August 2016
Anynomous
" Cozy place and the breakfast was very good. You can also swimming here.
Big grand ballroom for wedding party or seminar make these hotel always crowded. "
19 August 2016
Anynomous
" Nice place, nice foods with Palembang signature everyday "
02 August 2016
Anynomous
" Worth every penny. Very friendly staffs. Delicious and wide variety of breakfast. Had a great stay here. Highly recommended. "
09 July 2016
Anynomous
" Nice hotel. Expensive .
No alcohol.
I used company rate become 720k IDR "
Anynomous
" One of the best hotel in Palembang. The services are humble and professional, breakfast food and beverage is just complete and tasty. The rooms are well organized, clean, and smells good. Road access is easy and spacious parking lot. "
26 May 2018Anynomous
" Nice room, Clean hotel, comfortable stay, excellent service. I appreciate the Management because prayer mat /sejadah was provided in the wardrobe. "
06 May 2018Anynomous
" Not well maintained Aston hotel.
26 April 2018I stayed two nights here. Room was okay. But air condition can't be cold.
Toilet was dirty. I tried to cleaned it with soap and water. Managed to clean abit. But the remaining stained was still there and can't be cleaned already
Towel smells. The second day I use towel, there was a strong perfume smells. Make me wonder if the previous towel had been washed or no.
Staff were friendly and helpful though. That was a plus.
But I will Not gonna go back to stay here. Will stay in Novotel next door for next time. "
Anynomous
" Nice hotel with comfort room and acceptable price "
27 March 2018Anynomous
" My wife and I and a family friend stayed at Aston. It was a pleasant experience. Though the Hotel is located slightly away from the Town Center, we made use of the Hotel's transport arrangements to move around. The shuttle service is complimentary and we visited the town using this service. The staff are very polite and efficient - they have gone out of their way to assist us. We even had breakfast at a very early hour as our flight was arranged for 6.00 am.
21 February 2018I would not say they are knowledgeable of the sights and amenities around but this could be a case of miscommunication as our languages differ - Bahasa Melayu vs Indonesian. "
Anynomous
" The room was very comfort, front desk.... owhhh.... very friendly i'm forgot her name but she is very helpfull, fast check in.. just 1 thing dissapointed me, 2 nights i'm in same room everything was very good, then i moved to different room, the room looks same and very comfort, but when i go to bath..... the drainage was not working.... the water flooded... luckily i realized something wrong with the drainage... so the water didn't flooded the room, overall this hotel is very comfort "
03 February 2018Anynomous
" Had a memorable pleasant experience during my stay 3-night last week! Breakfast was great and the service excellent. However, as I frequent the gym I feel that it could be better placed or the area redesigned. Given that adjacent spa entrance is extremely close to the gym area, spa visitors and staff have to walk through the gym and may put themselves at risk when free-weights gym users are actively engaged. "
19 December 2017Anynomous
" Great experience to spend the night in this hotel. The ambience and the food are very nice. "
05 December 2017Anynomous
" Good Service, Nice Room, Friendly Staff. Location is not too far from city center but located on traffic jam road at the afternoon. Overall is Great to stay here "
01 November 2017Anynomous
" Please do not believe the fake 4.5 star rating. The people are nice but the place is old. Restaurant doesn’t turn in A/C, Rooms have mold as seen In pic. Floors are NOT vacuumed in hallways let alone rooms. Menu looks nice but resulting food is far from that. One room had a huge clump of hair on Floor. Staff is very nice and accommodating. Beware of fake ratings. "
29 October 2017Anynomous
" Stayed there for one night last week. Actually it was my 2nd visit to this hotel. I was upset that we have to submit our credit card to book a room. For a non-credit card owner like me, there should be some other way to guarantee the payment.
27 October 2017Not so much thing can be done at the lobby, it was quite small. The food at the restaurant was tasty. "
Anynomous
" Clean rooms, good price, helpfull staff "
27 October 2017Anynomous
" Such a very nice and comfort place to stay in Palembang, easily access from everywhere in Palembang. Very close to hospital and shopping centre, all you need during your stay will be easily access from this Hotel "
26 October 2017Anynomous
" good food, had a lot variety of breakfast choice but terible wifi "
16 August 2017Anynomous
" Good place to stay. Nice design. Nice ballroom but quite small. Have many parking spaces. "
13 August 2017Anynomous
" Great Service, good breakfast pretty various breakfast, need to add Pempek as your local food! But I don't know may be pempek not for breakfast :D I love the room! Clean and Cozy! Super Bed! "
10 August 2017Anynomous
" Very like the foods and staffs. Aston was so clean, tidy, and it was quite enough in hospitality. Keep it up ^^v "
04 August 2017Anynomous
" Good location, clean room, friendly staff. Would be perfect if you have kid's pool "
25 July 2017Anynomous
" Good Hotel.. I Love It "
30 June 2017Anynomous
" Service is good and super polite "
16 June 2017Anynomous
" Everyone here so friendly and helpful especially mba dewi and front office team.. room was neat and clean.
31 May 2017thank you guys "
Anynomous
" Nice Dinner at a beautiful ball room. The staff is very polite "
06 May 2017Anynomous
" I always enjoy stay at Aston Palembang. Tasty foods and excellent service from the staff make me feel like home. "
01 May 2017Anynomous
" The rooms was good, but the wifi is unstable... "
12 April 2017Anynomous
" The price is relatively cheaper than another, breakfast is delicious with many choices, good services, accesible. I want to stay for longer with my family for another time. "
04 April 2017Anynomous
" Less basic amenities than expected, for the same price of others "
02 April 2017Anynomous
" Bad internet conection "
11 February 2017Anynomous
" the pool officially open til 18, but you can swim til 21, just bring your own towel (from room) "
08 February 2017Anynomous
" Kamarnya agak gelap, kamar mandinya minimalis. Jendelanya kecil sekali... lumayan untuk istirahat. Staff FO dan Bellboynya ramah. "
10 October 2016Anynomous
" Strategic hotel, near PTC and airport SMB II "
30 August 2016Anynomous
" Cozy place and the breakfast was very good. You can also swimming here.
19 August 2016Big grand ballroom for wedding party or seminar make these hotel always crowded. "
Anynomous
" Nice place, nice foods with Palembang signature everyday "
02 August 2016Anynomous
" Worth every penny. Very friendly staffs. Delicious and wide variety of breakfast. Had a great stay here. Highly recommended. "
09 July 2016Anynomous
" Nice hotel. Expensive .
04 July 2016No alcohol.
I used company rate become 720k IDR "