" 1. During check in, receptionist informed that kids below 8 years old are free for breakfast and breakfast on Sunday 29 April were until 12 noon. None of this info were correct. My 7 years old kid was charged for breakfast and it was opened until 10am only on Sunday 29 April.
2. Hotel Renovation was still on going until 9 pm.
3. We were upgraded to club room in level 9 (pls take note that level 8 are closed for renovation so you can imagine the noise in level 9) but were served badly at executive lounge. The staff informed us that our room was upgraded freely and not entitled to enter executive lounge. This was done in front of our guest! Furthermore, the executive lounge is below 4* hotel standard. The food and service are very disappointed. "
03 May 2018
Anynomous
" On 2007, this hotel name is Horison Hotel. My First Daugter wedding party was in thi Hotel Ballroom... On March 31,2018 I come to this hotel for "Reuni Akbar IKA Unsri. the condition of the Ballrom still good and I think eventhough Horison hotel is become Arista Hotel... I still love this hotel because of my memory... Now I have a 9 ys grandson who live in jakarta.. "
06 April 2018
Anynomous
" Best hotel in palembang. Staffs are great, food delicious, service excellent. Definitely will be back. "
16 March 2018
Anynomous
" The best hotel in town! Exquisite in everything. And maybe the most expensive hotel in town too.. "
02 March 2018
Anynomous
" This is a new hotel at Palembang, yet it is a cozy place and have a great restaurant "
09 December 2017
Anynomous
" Nice and luxury local hotel brand. The swimming pool is something. The view was absolutely beautiful "
16 October 2017
Anynomous
" I spent more for the room compared to other Palembang hotels such as Novotel or Excelton, expecting good service and great room. What i ve got is dark, pitiful hard bed with no hairdryer in the bathroom. Very stingy with towels, bad bathroom design ( easily flooded and i almost tripped multiple times because it was so floody), and long room service ( i need to call up to three times to receive my "flood contigency towel"). Very not recommended, you are better off in other hotel such as excelton or 101. "
30 September 2017
Anynomous
" Marvelous hotel I have ever been in Palembang.
Clean, friendly, homy, good breakfast menu. Good choices for low carb breakfast as well. They managed to make my order half boiled egg for breakfast.
Yes you need to stay here ever. "
07 August 2017
Anynomous
" Breakfast is good variation of menu. Delicious also. Rooms are clean, wide. Very recommended "
21 July 2017
Anynomous
" Very lovely hotel with pretty much everything a hotel should have. Just a sneeze away from a mall gives this hotel an advantage to bait customers. View is a little bit obstructed thanks to the construction in front of the hotel, but nonetheless have a great view of Palembang. Smell water before use or drinking. "
27 June 2017
Anynomous
" Nice five star hotel.
Food is great. They have indonesian, chinese and western restaurants.
The room is clean and cozy.
Swimming pool is good.
Gym is not big but still OK.
Indoor parking is very small, but they have a parking lot. "
18 May 2017
Anynomous
" Nice hotel nice service "
16 March 2017
Anynomous
" Nice place to stay and friendly staff "
06 February 2017
Anynomous
" Cozzy, near the most modern shopping center in Palembang (Palembang Icon) "
22 November 2016
Anynomous
" The Arista Hotel Palembang offers ideal access to the very best parts of Palembang city "
04 October 2016
Anynomous
" Hotelnya Bagus. Pelayanannya juga ramah, Resto2nya juga enak2. Ada Resto Italia, Chinese, dan International. Kamarnya juga bagus dan bersih. Kalo mau kamar non-smoking musti pesen. Breakfastnya mantap. Hotelnya sebrangnya Palembang Icon. "
17 September 2016
Anynomous
" The Arista Hotel Palembang offers ideal access to the very best parts of Palembang city "
27 February 2016
Anynomous
" Very nice hotel. Clean and good food. "
02 January 2016
Anynomous
" Puas banget nginep sini, kamar bagus rapi dan tenang, suasana enak, breakfast oke, harga masuk akal, pelayanan ramah "
Anynomous
" 1. During check in, receptionist informed that kids below 8 years old are free for breakfast and breakfast on Sunday 29 April were until 12 noon. None of this info were correct. My 7 years old kid was charged for breakfast and it was opened until 10am only on Sunday 29 April.
03 May 20182. Hotel Renovation was still on going until 9 pm.
3. We were upgraded to club room in level 9 (pls take note that level 8 are closed for renovation so you can imagine the noise in level 9) but were served badly at executive lounge. The staff informed us that our room was upgraded freely and not entitled to enter executive lounge. This was done in front of our guest! Furthermore, the executive lounge is below 4* hotel standard. The food and service are very disappointed. "
Anynomous
" On 2007, this hotel name is Horison Hotel. My First Daugter wedding party was in thi Hotel Ballroom... On March 31,2018 I come to this hotel for "Reuni Akbar IKA Unsri. the condition of the Ballrom still good and I think eventhough Horison hotel is become Arista Hotel... I still love this hotel because of my memory... Now I have a 9 ys grandson who live in jakarta.. "
06 April 2018Anynomous
" Best hotel in palembang. Staffs are great, food delicious, service excellent. Definitely will be back. "
16 March 2018Anynomous
" The best hotel in town! Exquisite in everything. And maybe the most expensive hotel in town too.. "
02 March 2018Anynomous
" This is a new hotel at Palembang, yet it is a cozy place and have a great restaurant "
09 December 2017Anynomous
" Nice and luxury local hotel brand. The swimming pool is something. The view was absolutely beautiful "
16 October 2017Anynomous
" I spent more for the room compared to other Palembang hotels such as Novotel or Excelton, expecting good service and great room. What i ve got is dark, pitiful hard bed with no hairdryer in the bathroom. Very stingy with towels, bad bathroom design ( easily flooded and i almost tripped multiple times because it was so floody), and long room service ( i need to call up to three times to receive my "flood contigency towel"). Very not recommended, you are better off in other hotel such as excelton or 101. "
30 September 2017Anynomous
" Marvelous hotel I have ever been in Palembang.
07 August 2017Clean, friendly, homy, good breakfast menu. Good choices for low carb breakfast as well. They managed to make my order half boiled egg for breakfast.
Yes you need to stay here ever. "
Anynomous
" Breakfast is good variation of menu. Delicious also. Rooms are clean, wide. Very recommended "
21 July 2017Anynomous
" Very lovely hotel with pretty much everything a hotel should have. Just a sneeze away from a mall gives this hotel an advantage to bait customers. View is a little bit obstructed thanks to the construction in front of the hotel, but nonetheless have a great view of Palembang. Smell water before use or drinking. "
27 June 2017Anynomous
" Nice five star hotel.
18 May 2017Food is great. They have indonesian, chinese and western restaurants.
The room is clean and cozy.
Swimming pool is good.
Gym is not big but still OK.
Indoor parking is very small, but they have a parking lot. "
Anynomous
" Nice hotel nice service "
16 March 2017Anynomous
" Nice place to stay and friendly staff "
06 February 2017Anynomous
" Cozzy, near the most modern shopping center in Palembang (Palembang Icon) "
22 November 2016Anynomous
" The Arista Hotel Palembang offers ideal access to the very best parts of Palembang city "
04 October 2016Anynomous
" Hotelnya Bagus. Pelayanannya juga ramah, Resto2nya juga enak2. Ada Resto Italia, Chinese, dan International. Kamarnya juga bagus dan bersih. Kalo mau kamar non-smoking musti pesen. Breakfastnya mantap. Hotelnya sebrangnya Palembang Icon. "
17 September 2016Anynomous
" The Arista Hotel Palembang offers ideal access to the very best parts of Palembang city "
27 February 2016Anynomous
" Very nice hotel. Clean and good food. "
02 January 2016Anynomous
" Puas banget nginep sini, kamar bagus rapi dan tenang, suasana enak, breakfast oke, harga masuk akal, pelayanan ramah "
16 November 2015