" Today they installed a gate for us in the residential complex. I must mention the amazing customer experience and service, starting with Ren the sales representative, a charming person who is very kind and efficient. Then in contact with Limor and Amit regarding the users and entering them into an Excel file in order to facilitate the connection to the installation day. And last but not least, the lovely installer, Vissam with his calmness and patience and the excellent work he did. After that, a colleague's dedicated and quick handling of the dongles that were not picked up.
Now it remains to hope that the gate will work reliably and everything is excellent. It goes without saying that Ran's price was also a winner compared to other companies and the value was much greater such as: the added value of the backup system in case of power outages. "
06 December 2023
Anynomous
" I came to purchase a sign for the parking at my house. I received commendable professional and personal treatment. highly recommend. And thanks to Tamar for the service. "
01 December 2023
Anynomous
" One of the worst services I've ever had. Our building ordered a gate and I, as a tenant, contacted the gate company and asked customer service if I had access to the gate, they told me I needed to contact the housing committee to add me to the list that I needed to download and provide my information in an excel file. I asked if I could just order a remote control and they told me that the remote control costs 140 NIS and shipping is 60 NIS. After two weeks the remote control arrived in the mailbox and not with the courier but there were 2 remote controls in the package and they don't work. I called them again and told them please order a courier collect the remotes and he will hand me the normal remote that works and they just ignore what I tell them they told me I have to wait another week and someone called a technician will bring me a working remote. I told them today at the beginning of the week to update me with the delivery of a sign and they just ignore my message even if I explained to them that I have been waiting to enter my parking for two months they just ignore everything, I will never suggest anyone to use the services of this company, this company run by clerks who just wait back home and they don't even understand what people are asking them.
Then I see in my bank statement that they charged me 200 NIS and then they charged me 340 NIS. I have never seen such things in my life, it seems that the workers are on drugs or something bad is happening there. "
Anynomous
" Today they installed a gate for us in the residential complex. I must mention the amazing customer experience and service, starting with Ren the sales representative, a charming person who is very kind and efficient. Then in contact with Limor and Amit regarding the users and entering them into an Excel file in order to facilitate the connection to the installation day. And last but not least, the lovely installer, Vissam with his calmness and patience and the excellent work he did. After that, a colleague's dedicated and quick handling of the dongles that were not picked up.
06 December 2023Now it remains to hope that the gate will work reliably and everything is excellent. It goes without saying that Ran's price was also a winner compared to other companies and the value was much greater such as: the added value of the backup system in case of power outages. "
Anynomous
" I came to purchase a sign for the parking at my house. I received commendable professional and personal treatment. highly recommend. And thanks to Tamar for the service. "
01 December 2023Anynomous
" One of the worst services I've ever had. Our building ordered a gate and I, as a tenant, contacted the gate company and asked customer service if I had access to the gate, they told me I needed to contact the housing committee to add me to the list that I needed to download and provide my information in an excel file. I asked if I could just order a remote control and they told me that the remote control costs 140 NIS and shipping is 60 NIS. After two weeks the remote control arrived in the mailbox and not with the courier but there were 2 remote controls in the package and they don't work. I called them again and told them please order a courier collect the remotes and he will hand me the normal remote that works and they just ignore what I tell them they told me I have to wait another week and someone called a technician will bring me a working remote. I told them today at the beginning of the week to update me with the delivery of a sign and they just ignore my message even if I explained to them that I have been waiting to enter my parking for two months they just ignore everything, I will never suggest anyone to use the services of this company, this company run by clerks who just wait back home and they don't even understand what people are asking them.
27 November 2023Then I see in my bank statement that they charged me 200 NIS and then they charged me 340 NIS. I have never seen such things in my life, it seems that the workers are on drugs or something bad is happening there. "