" Desperately wished to give at least three stars but sadly I cannot. After a day of touring we came back to find our room cleaned but door unlocked and slightly open. It's a super safe country but that did make me concerned. Also the nighttime desk staff seemed not as informed as the daytime staff.
Minus those two things the hotel was clean, the staff always friendly and they had healthy and good tasting breakfast choices. Anton (hope I have correct name) at the desk was amazingly helpful. "
23 April 2023
Anynomous
" My husband and I stayed over Christmas and everything about our stay was wonderful. The staff was extremely friendly and helpful. We had to buy dinner at the hotel’s refreshment center on Christmas Eve due to plans falling through, and the staff was kind enough to let us use their microwave to heat it up. Every person at the front desk, the breakfast room, and on housekeeping was willing to talk, listen, and help whenever we needed it. The hotel is close to the main shopping area with plenty of restaurants nearby. The breakfast was light, refreshing and delicious. Since returning home, I have missed my Swiss Mocha that I had every morning. 10/10 would stay again and would recommend this hotel to anyone visiting Reykjavik! "
04 March 2023
Anynomous
" Very nice hotel with good location in city. Walking distance to many popular attractions and shopping. Excellent, friendly and accomodating staff (especially Anton who was very helpful). Room on small size but typical outside of USA. Clean with all basic amenities. Hotel has almost everything but gym/pool. Full continental breakfast is provided. Would stay again when we return for northern lights! "
18 January 2023
Anynomous
" Good for a 3 stars. Reception areas are nice. The room was somewhat spacious. A tad dirty and a bad smells from the drains in our bathroom but breakfast and drinking area made up for that. - Also the 'double bed' rooms are two single beds pushed together that kept sliding. "
06 December 2023
Anynomous
" Good customer service. Room was compact but had everything it needed. The breakfast was good and really sets you up for the day. "
02 December 2023
Anynomous
" Fabulous hotel located in the City Centre a short walk away from the main High Street. Staff are very helpful. Room was large and a very good size bathroom with a walk in shower. Parking also available in their own underground car park with a lift to all floors. There some very good restaurants within a short walk from the hotel (0.2 miles) "
11 November 2023
Anynomous
" Great rooms and service, breakfast could be much better, but the hotel looks nice and it's located in a great place! "
14 August 2023
Anynomous
" Centrally located, nice spacious rooms. Friendly and helpful staff, would recommended for a short stay. "
20 June 2023
Anynomous
" Convenient location, great breakfast spread in the morning, good sized rooms, and comfy beds. "
10 April 2023
Anynomous
" Stayed as a guest with a friend's reservation. Rooms are cozy, breakfast spread is very European, and it was a 20 minute walk from the concert hall. Modern furniture and accessories and great service. "
01 April 2023
Anynomous
" Staff was extremely helpful. We arrived early and expected to leave baggage and then return in the afternoon for check-in. Since room was ready they let us check in early which was very convenient. Front desk provided excellent information about what was open during the holidays and even called ferry to confirm schedule. Front desk called taxi for us. Staff really was great. "
Anynomous
" Desperately wished to give at least three stars but sadly I cannot. After a day of touring we came back to find our room cleaned but door unlocked and slightly open. It's a super safe country but that did make me concerned. Also the nighttime desk staff seemed not as informed as the daytime staff.
23 April 2023Minus those two things the hotel was clean, the staff always friendly and they had healthy and good tasting breakfast choices. Anton (hope I have correct name) at the desk was amazingly helpful. "
Anynomous
" My husband and I stayed over Christmas and everything about our stay was wonderful. The staff was extremely friendly and helpful. We had to buy dinner at the hotel’s refreshment center on Christmas Eve due to plans falling through, and the staff was kind enough to let us use their microwave to heat it up. Every person at the front desk, the breakfast room, and on housekeeping was willing to talk, listen, and help whenever we needed it. The hotel is close to the main shopping area with plenty of restaurants nearby. The breakfast was light, refreshing and delicious. Since returning home, I have missed my Swiss Mocha that I had every morning. 10/10 would stay again and would recommend this hotel to anyone visiting Reykjavik! "
04 March 2023Anynomous
" Very nice hotel with good location in city. Walking distance to many popular attractions and shopping. Excellent, friendly and accomodating staff (especially Anton who was very helpful). Room on small size but typical outside of USA. Clean with all basic amenities. Hotel has almost everything but gym/pool. Full continental breakfast is provided. Would stay again when we return for northern lights! "
18 January 2023Anynomous
" Good for a 3 stars. Reception areas are nice. The room was somewhat spacious. A tad dirty and a bad smells from the drains in our bathroom but breakfast and drinking area made up for that. - Also the 'double bed' rooms are two single beds pushed together that kept sliding. "
06 December 2023Anynomous
" Good customer service. Room was compact but had everything it needed. The breakfast was good and really sets you up for the day. "
02 December 2023Anynomous
" Fabulous hotel located in the City Centre a short walk away from the main High Street. Staff are very helpful. Room was large and a very good size bathroom with a walk in shower. Parking also available in their own underground car park with a lift to all floors. There some very good restaurants within a short walk from the hotel (0.2 miles) "
11 November 2023Anynomous
" Great rooms and service, breakfast could be much better, but the hotel looks nice and it's located in a great place! "
14 August 2023Anynomous
" Centrally located, nice spacious rooms. Friendly and helpful staff, would recommended for a short stay. "
20 June 2023Anynomous
" Convenient location, great breakfast spread in the morning, good sized rooms, and comfy beds. "
10 April 2023Anynomous
" Stayed as a guest with a friend's reservation. Rooms are cozy, breakfast spread is very European, and it was a 20 minute walk from the concert hall. Modern furniture and accessories and great service. "
01 April 2023Anynomous
" Staff was extremely helpful. We arrived early and expected to leave baggage and then return in the afternoon for check-in. Since room was ready they let us check in early which was very convenient. Front desk provided excellent information about what was open during the holidays and even called ferry to confirm schedule. Front desk called taxi for us. Staff really was great. "
25 December 2023