" Throughout our stay we were very well looked after all the staff are polite helpful and friendly to name a few Wilfred and Phepe at the reception she has been most helpful. The rooms are clean and comfortable .
There is lots of choice on food breakfast a good comfortable stay. "
07 May 2018
Anynomous
" Very good hotel in the heart of Nairobi. The best part is the free hot breakfast. Lot of variety in the breakfast. The rooms were clean and good service "
05 March 2018
Anynomous
" we actually had a gig here,the lovers and friends, at the rooftop..it was one of a kind and we killed it!! 😘 how nice of them to host us.. good ambience, good and friendly staff, good food, the security is tight and so gives you the feeling that you are in a safe place. and incredibly good interiors. the hotel is generally prepared for any emergencies e.g fire and so one feels really safe and free. "
17 January 2018
Anynomous
" A good place to stay for a couple of nights, have a bar, pool and in house restaurant.... Even though the selection is small
. The staff is helpful, for the price the experience is great. "
01 January 2018
Anynomous
" Very well located in the center of the city. Distance to the airport can be 20 minutes at night or 2 hours during rush hour. Extremely friendly staff. Large clean room. Nice washroom. WiFi is good. Bed is very comfortable. Breakfast is really good. Some restaurants nearby at a walking distance. There is a gym, spa, pool and health center. "
23 December 2017
Anynomous
" Had a good experience during my overnight at the Best Western. It is in the center of town surrounded by good food and shopping. There is a gate and a guard at the entrance which keeps it secured. The room is nice. The fitness center and rooftop pool (see pic) are beautiful and a hidden gem. The restaurant and cafe at the entrance are nice too. "
12 December 2017
Anynomous
" This hotel is one of the best that I have stayed at when in Nairobi. The staff is great, friendly and professional at all times. They will insist on carrying your bags in a sweet touch. They have complementary drinks on check in whilst they process your details. They have a pool on the upper deck. They have a restaurant and it sometimes offers buffet meals. "
11 December 2017
Anynomous
" I would like to highly this hotel to anyone who wants to enjoy life in Nairobi. All the employees are very polite and professional. I enjoyed very excellent breakfast there. The computer system is very good. All the services are excellent. Only the prices for massage are high, when I compare with massage services I received in other countries. If you are rich, that is not a problem. I highly enjoyed staying in this hotel.
The hotel is very safe, clean, and no bad odor in the room. I wish to stay there every time I visit Nairobi. Consequently, I recommend this hotel without any reservation. "
22 November 2017
Anynomous
" Great food. The roof top ,that's where the fun is. With the right crowd you can surely have some lasting memories. "
27 October 2017
Anynomous
" The air conditioning is really bad in the room. The place is accessible and in a good area. The breakfast is good quality and nice spread except that they charge for fresh fruit juice. "
13 October 2017
Anynomous
" Staff was super helpful. Rooms are clean and the bed was comfortable! The roof top pool and bar is nice and they also have a small gym. The location itself is also very convenient. "
03 October 2017
Anynomous
" Visited the hotel and was truly impressed. I stay in the super chain hotels around three months of the year so having a nice room is very important to me. Really is a very good hotel for travellers. "
29 September 2017
Anynomous
" Great ambience, attentive, courteous and friendly staff, very efficient service and very helpful staff, tasty, fresh food and a great variety of services - conference facilities, gym, spa, party hosting...
The bathroom - wow! I'm modelling mine on theirs when I finally build my own home.
It is a Best hotel. "
27 September 2017
Anynomous
" It was an awesome experience and I will definitely be back.
The staffs are very friendly and always ready to be of help.
The only black spot was the fact that I had to pay for early check in. "
03 August 2017
Anynomous
" A nice INDIAN hotel in Nairobi. Fabulous location. More importantly food is better than India. "
02 August 2017
Anynomous
" It is a lovely place, once you enter you forget you're in the busy noisy Nairobi area... Rooms are soundproof-it's seriously quiet inside there, it's unbelievable. The staff are friendly and helpful, very polite, always happy. The room has beautiful finishings, amazing colour combination, lovely showers and super comfortable beds.
Absolutely enjoyed my stay. "
07 July 2017
Anynomous
" Good service but food is very slow to arrive. Order early if your hungry. Lovely rooms and cute little rooftop pool. Neighborhood is super dodgy so don't go out unless in an uber. "
16 June 2017
Anynomous
" We stayed overnight due to a delayed flight. The hotel is neat and rooms are relatively modern with nice finishes in the bathroom. It was noisy throughout the night though - doors banging, ongoing construction, staff working, etc. The dinner provided was decent - a variety of local, Asian and western cuisine as well as dessert and finished off with fresh, sweet fruits. The staff and manager of the hotel were accommodating. You tend to get irritable with delayed flights but the accommodation here made up for it. "
24 April 2017
Anynomous
" This place is IN NO WAY connected to the BEST WESTERN PREMIER. Please be careful when you book here. Make sure you're booking the intended hotel. "
10 April 2017
Anynomous
" Nice hotel in Nairobi. The room was comfortable, clean and spacious. Stuff is very friendly and helpful. "
18 March 2017
Anynomous
" They are very efficient at cleaning but poor on maintenance. There is always someone with a dust mop cleaning the floor in the restaurant and bar. I saw someone cleaning the chair legs in the bar this morning. However, The air conditioning did not work in the first room I checked into. I had to pack up and move to another room and tonight it's not cooling either "
18 March 2017
Anynomous
" They are okay if I must say it formally.. but I believe they can offer better quality food.. and take good care of the employees. "
11 February 2017
Anynomous
" High quality hotel. Very clean, well designed and comfortable rooms. Friendly and helpful staff. Good value for the money. I gave only four stars because of the bad sound proofing in our room and the gym was under renovation and out of use. "
Anynomous
" Throughout our stay we were very well looked after all the staff are polite helpful and friendly to name a few Wilfred and Phepe at the reception she has been most helpful. The rooms are clean and comfortable .
07 May 2018There is lots of choice on food breakfast a good comfortable stay. "
Anynomous
" Very good hotel in the heart of Nairobi. The best part is the free hot breakfast. Lot of variety in the breakfast. The rooms were clean and good service "
05 March 2018Anynomous
" we actually had a gig here,the lovers and friends, at the rooftop..it was one of a kind and we killed it!! 😘 how nice of them to host us.. good ambience, good and friendly staff, good food, the security is tight and so gives you the feeling that you are in a safe place. and incredibly good interiors. the hotel is generally prepared for any emergencies e.g fire and so one feels really safe and free. "
17 January 2018Anynomous
" A good place to stay for a couple of nights, have a bar, pool and in house restaurant.... Even though the selection is small
01 January 2018. The staff is helpful, for the price the experience is great. "
Anynomous
" Very well located in the center of the city. Distance to the airport can be 20 minutes at night or 2 hours during rush hour. Extremely friendly staff. Large clean room. Nice washroom. WiFi is good. Bed is very comfortable. Breakfast is really good. Some restaurants nearby at a walking distance. There is a gym, spa, pool and health center. "
23 December 2017Anynomous
" Had a good experience during my overnight at the Best Western. It is in the center of town surrounded by good food and shopping. There is a gate and a guard at the entrance which keeps it secured. The room is nice. The fitness center and rooftop pool (see pic) are beautiful and a hidden gem. The restaurant and cafe at the entrance are nice too. "
12 December 2017Anynomous
" This hotel is one of the best that I have stayed at when in Nairobi. The staff is great, friendly and professional at all times. They will insist on carrying your bags in a sweet touch. They have complementary drinks on check in whilst they process your details. They have a pool on the upper deck. They have a restaurant and it sometimes offers buffet meals. "
11 December 2017Anynomous
" I would like to highly this hotel to anyone who wants to enjoy life in Nairobi. All the employees are very polite and professional. I enjoyed very excellent breakfast there. The computer system is very good. All the services are excellent. Only the prices for massage are high, when I compare with massage services I received in other countries. If you are rich, that is not a problem. I highly enjoyed staying in this hotel.
22 November 2017The hotel is very safe, clean, and no bad odor in the room. I wish to stay there every time I visit Nairobi. Consequently, I recommend this hotel without any reservation. "
Anynomous
" Great food. The roof top ,that's where the fun is. With the right crowd you can surely have some lasting memories. "
27 October 2017Anynomous
" The air conditioning is really bad in the room. The place is accessible and in a good area. The breakfast is good quality and nice spread except that they charge for fresh fruit juice. "
13 October 2017Anynomous
" Staff was super helpful. Rooms are clean and the bed was comfortable! The roof top pool and bar is nice and they also have a small gym. The location itself is also very convenient. "
03 October 2017Anynomous
" Visited the hotel and was truly impressed. I stay in the super chain hotels around three months of the year so having a nice room is very important to me. Really is a very good hotel for travellers. "
29 September 2017Anynomous
" Great ambience, attentive, courteous and friendly staff, very efficient service and very helpful staff, tasty, fresh food and a great variety of services - conference facilities, gym, spa, party hosting...
27 September 2017The bathroom - wow! I'm modelling mine on theirs when I finally build my own home.
It is a Best hotel. "
Anynomous
" It was an awesome experience and I will definitely be back.
03 August 2017The staffs are very friendly and always ready to be of help.
The only black spot was the fact that I had to pay for early check in. "
Anynomous
" A nice INDIAN hotel in Nairobi. Fabulous location. More importantly food is better than India. "
02 August 2017Anynomous
" It is a lovely place, once you enter you forget you're in the busy noisy Nairobi area... Rooms are soundproof-it's seriously quiet inside there, it's unbelievable. The staff are friendly and helpful, very polite, always happy. The room has beautiful finishings, amazing colour combination, lovely showers and super comfortable beds.
07 July 2017Absolutely enjoyed my stay. "
Anynomous
" Good service but food is very slow to arrive. Order early if your hungry. Lovely rooms and cute little rooftop pool. Neighborhood is super dodgy so don't go out unless in an uber. "
16 June 2017Anynomous
" We stayed overnight due to a delayed flight. The hotel is neat and rooms are relatively modern with nice finishes in the bathroom. It was noisy throughout the night though - doors banging, ongoing construction, staff working, etc. The dinner provided was decent - a variety of local, Asian and western cuisine as well as dessert and finished off with fresh, sweet fruits. The staff and manager of the hotel were accommodating. You tend to get irritable with delayed flights but the accommodation here made up for it. "
24 April 2017Anynomous
" This place is IN NO WAY connected to the BEST WESTERN PREMIER. Please be careful when you book here. Make sure you're booking the intended hotel. "
10 April 2017Anynomous
" Nice hotel in Nairobi. The room was comfortable, clean and spacious. Stuff is very friendly and helpful. "
18 March 2017Anynomous
" They are very efficient at cleaning but poor on maintenance. There is always someone with a dust mop cleaning the floor in the restaurant and bar. I saw someone cleaning the chair legs in the bar this morning. However, The air conditioning did not work in the first room I checked into. I had to pack up and move to another room and tonight it's not cooling either "
18 March 2017Anynomous
" They are okay if I must say it formally.. but I believe they can offer better quality food.. and take good care of the employees. "
11 February 2017Anynomous
" High quality hotel. Very clean, well designed and comfortable rooms. Friendly and helpful staff. Good value for the money. I gave only four stars because of the bad sound proofing in our room and the gym was under renovation and out of use. "
18 November 2016