" Very good,cant complain at all.every thing explained to me well. "
10 February 2023
Anynomous
" Great quality TV suppliers and they knew what they were talking about. "
15 October 2023
Anynomous
" My TV recently went black and I could only hear the sound and not see any pictures. I googled and I realised it was a simple backlit issue. So I took it to sumsung service center.
They never got back to me three weeks later so when I went there they told me that the repairs would cost me Kes 78,000. The same amount I used to buy the TV 5years ago.
I took the TV to another specialist and we opened it up together and we realised the original screen had been replaced with a damaged one and that true to my research we
also found four damaged LEDs. That's all they had to replace.
I want an explanation to why they took my original screen and replaced it with a damaged one. And I want an immediate replacement. "
17 May 2023
Anynomous
" Very good customer service 👌 "
07 March 2023
Anynomous
" Straight forward and splendid customer service. "
24 October 2023
Anynomous
" Amazing customer service. Worth 5 stars. "
09 July 2023
Anynomous
" Find anything Samsung with premium stuff, very knowledgeable and friendly sales personnel a must visit discounted prices for most stuff. "
19 April 2023
Anynomous
" A nice place to get your samsung products repaired "
10 March 2023
Anynomous
" Absolutely terrible customer service, especially Patricia at Two Rivers Mall. We ordered a washing machine that was confirmed to be delivered at noon. They screened my calls when they knew it wasn't going to be delivered at noon. When I finally reached them from another number, at 1 pm, they said the truck had left for the 15 minute drive to our place. They didn't show. When I reached them at 2 pm, Patricia claimed the drivers truck had broken down and that is why they didn't come. When they finally showed up at 4 pm, without apologizing, they said their truck didn't break down, they we're just running late. Terribly unprofessional liars. I strongly do not recommend shopping from this store. "
25 November 2023
Anynomous
" They receive customers with humbleness, though the place is congested outside they have reserved parking for their clients . "
Anynomous
" The customer service is excellent "
21 April 2023Anynomous
" Very good,cant complain at all.every thing explained to me well. "
10 February 2023Anynomous
" Great quality TV suppliers and they knew what they were talking about. "
15 October 2023Anynomous
" My TV recently went black and I could only hear the sound and not see any pictures. I googled and I realised it was a simple backlit issue. So I took it to sumsung service center.
17 May 2023They never got back to me three weeks later so when I went there they told me that the repairs would cost me Kes 78,000. The same amount I used to buy the TV 5years ago.
I took the TV to another specialist and we opened it up together and we realised the original screen had been replaced with a damaged one and that true to my research we
also found four damaged LEDs. That's all they had to replace.
I want an explanation to why they took my original screen and replaced it with a damaged one. And I want an immediate replacement. "
Anynomous
" Very good customer service 👌 "
07 March 2023Anynomous
" Straight forward and splendid customer service. "
24 October 2023Anynomous
" Amazing customer service. Worth 5 stars. "
09 July 2023Anynomous
" Find anything Samsung with premium stuff, very knowledgeable and friendly sales personnel a must visit discounted prices for most stuff. "
19 April 2023Anynomous
" A nice place to get your samsung products repaired "
10 March 2023Anynomous
" Absolutely terrible customer service, especially Patricia at Two Rivers Mall. We ordered a washing machine that was confirmed to be delivered at noon. They screened my calls when they knew it wasn't going to be delivered at noon. When I finally reached them from another number, at 1 pm, they said the truck had left for the 15 minute drive to our place. They didn't show. When I reached them at 2 pm, Patricia claimed the drivers truck had broken down and that is why they didn't come. When they finally showed up at 4 pm, without apologizing, they said their truck didn't break down, they we're just running late. Terribly unprofessional liars. I strongly do not recommend shopping from this store. "
25 November 2023Anynomous
" They receive customers with humbleness, though the place is congested outside they have reserved parking for their clients . "
17 February 2023Anynomous
" Great but a bit slow in their service "
15 January 2023