" Stay away from this store. Absolutely horrible service. Customer service has no clue. Chat agents don't know much about their products. I called them and first lady who answered on English support team simply hung up on me because she could not speak any English! Second time around another lady answered and she barely spoke English and insisted that I get on online chat. Not sure why they have English support at all! Products on this site are over priced. In my case even if I imported that stuff on my own, it would cost me 100KD lesser than what it was on this store. UBuy is just another poorly run business in Kuwait with no regards to customer service. They actually deserve no stars but I can't submit the post without a star! "
17 April 2023
Anynomous
" Poor customer service. Delivery time has absolutely no meaning at all. It could say 1 month and still arrive 4 months later. They will not call/email to update you about a package. If youfeel like your package won’t get here, it probably won’t... hard to reach.. ‘fulfilled’ is just a scam.. oh and it’s probably the slowest web page in Kuwait. "
03 February 2023
Anynomous
" Delivery promised within 24 hours, 5 days later and still nothing. Customer service is ridiculous, you call and leave a message (and surely you will never hear from them) "
14 October 2023
Anynomous
" 2 month passed and still did not get my product or my refund although i paid 40 kwd for express shipping
I wont even give it half star. "
05 October 2023
Anynomous
" Cheating... Beware
I have ordered a camera with lens 600 KD, They deliver only camera body.....lens price 200KD.... item returned , i have lost other nice offers because of this ..... |Beware... "
Anynomous
" Stay away from this store. Absolutely horrible service. Customer service has no clue. Chat agents don't know much about their products. I called them and first lady who answered on English support team simply hung up on me because she could not speak any English! Second time around another lady answered and she barely spoke English and insisted that I get on online chat. Not sure why they have English support at all! Products on this site are over priced. In my case even if I imported that stuff on my own, it would cost me 100KD lesser than what it was on this store. UBuy is just another poorly run business in Kuwait with no regards to customer service. They actually deserve no stars but I can't submit the post without a star! "
17 April 2023Anynomous
" Poor customer service. Delivery time has absolutely no meaning at all. It could say 1 month and still arrive 4 months later. They will not call/email to update you about a package. If youfeel like your package won’t get here, it probably won’t... hard to reach.. ‘fulfilled’ is just a scam.. oh and it’s probably the slowest web page in Kuwait. "
03 February 2023Anynomous
" Delivery promised within 24 hours, 5 days later and still nothing. Customer service is ridiculous, you call and leave a message (and surely you will never hear from them) "
14 October 2023Anynomous
" 2 month passed and still did not get my product or my refund although i paid 40 kwd for express shipping
05 October 2023I wont even give it half star. "
Anynomous
" Cheating... Beware
03 July 2023I have ordered a camera with lens 600 KD, They deliver only camera body.....lens price 200KD.... item returned , i have lost other nice offers because of this ..... |Beware... "