" The vfs staffs are very rude with customers and they thinks they are Consular staffs. They must think always that are just a courier service staffs. My 1st Vfs experience was terrible and shouted to a staff very rudly for her indecent behavior & one of the worst hotline and customer care hotline ever. Need lots of improvements. Main monopoly is a SMS charges. They will charge 700 Rupees as a sms fee and you will receive nothing. If you apply with family , they will charge a sms fee for every one wich is not mendotory. So since it's an Indian company with cannot expect a quality service. "
11 September 2021
Anynomous
" Visa application centre was open during this lockdown. If you bring required documents, the process takes only 10 minutes. Satisfied about the services they provide. Staff is very friendly and supportive. There is a premium service and you have to pay 7500/- for that. "
01 September 2021
Anynomous
" Friendly and supportive staff. Quick and easy service. "
14 August 2021
Anynomous
" Well organised, methodical. Following strict covid protocols. "
06 August 2021
Anynomous
" It's very excellent. The officer who attended our work was very good. All the best and blessed specially for the lady who attended. "
27 April 2021
Anynomous
" Friendly staff, if you are driving you would have to park the car along the galle road and walk which is not much of a hassle.
However the seating arrangements is a bit awkward as people assisting the candidate has no place to sit which is an inconvenience.
The processing of Visa is done in an orderly fashion and the staff are friendly and swift when handling their clients. "
09 May 2018
Anynomous
" Wonderfull and very helpful staff. to submit the documents for me it only took approximately 30 mins. "
27 December 2017
Anynomous
" The levels of service I received during the document handing over process was quite good. Even though the security in charge of the car park at street level does not allow you to park he ensures you are directed to where you need to go.
The security personnel on level 1 were also courteous & helpful. Calistus the first point of contact was very helpful & polite, so were the girls processing the applications & bio metrics.
They were very efficient & very polite "
21 December 2017
Anynomous
" Good but slow on service.. "
14 November 2017
Anynomous
" Very efficient and excellent service... "
01 November 2017
Anynomous
" Very fast and efficient service. "
29 October 2017
Anynomous
" There's a bit of a wait. But the service seems to be good. "
26 May 2017
Anynomous
" The Bio-metric machine has been out of order since last week and still there is no alternative for this issue. VFS Please rectify this machine issue since applications are being affected and delayed because of the Bio-metrics. "
04 May 2017
Anynomous
" Securities were very cheat. Be care full and save your money. Couple of weeks I have been there and My bag was lost. After a security guard got 500rs from me to give my bag. "
Anynomous
" The vfs staffs are very rude with customers and they thinks they are Consular staffs. They must think always that are just a courier service staffs. My 1st Vfs experience was terrible and shouted to a staff very rudly for her indecent behavior & one of the worst hotline and customer care hotline ever. Need lots of improvements. Main monopoly is a SMS charges. They will charge 700 Rupees as a sms fee and you will receive nothing. If you apply with family , they will charge a sms fee for every one wich is not mendotory. So since it's an Indian company with cannot expect a quality service. "
11 September 2021Anynomous
" Visa application centre was open during this lockdown. If you bring required documents, the process takes only 10 minutes. Satisfied about the services they provide. Staff is very friendly and supportive. There is a premium service and you have to pay 7500/- for that. "
01 September 2021Anynomous
" Friendly and supportive staff. Quick and easy service. "
14 August 2021Anynomous
" Well organised, methodical. Following strict covid protocols. "
06 August 2021Anynomous
" It's very excellent. The officer who attended our work was very good. All the best and blessed specially for the lady who attended. "
27 April 2021Anynomous
" Friendly staff, if you are driving you would have to park the car along the galle road and walk which is not much of a hassle.
09 May 2018However the seating arrangements is a bit awkward as people assisting the candidate has no place to sit which is an inconvenience.
The processing of Visa is done in an orderly fashion and the staff are friendly and swift when handling their clients. "
Anynomous
" Wonderfull and very helpful staff. to submit the documents for me it only took approximately 30 mins. "
27 December 2017Anynomous
" The levels of service I received during the document handing over process was quite good. Even though the security in charge of the car park at street level does not allow you to park he ensures you are directed to where you need to go.
21 December 2017The security personnel on level 1 were also courteous & helpful. Calistus the first point of contact was very helpful & polite, so were the girls processing the applications & bio metrics.
They were very efficient & very polite "
Anynomous
" Good but slow on service.. "
14 November 2017Anynomous
" Very efficient and excellent service... "
01 November 2017Anynomous
" Very fast and efficient service. "
29 October 2017Anynomous
" There's a bit of a wait. But the service seems to be good. "
26 May 2017Anynomous
" The Bio-metric machine has been out of order since last week and still there is no alternative for this issue. VFS Please rectify this machine issue since applications are being affected and delayed because of the Bio-metrics. "
04 May 2017Anynomous
" Securities were very cheat. Be care full and save your money. Couple of weeks I have been there and My bag was lost. After a security guard got 500rs from me to give my bag. "
28 April 2017